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About us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact

This opportunity will be filled by someone who is passionate about email technology and has a deep understanding of email authentication protocols (SPF, DKIM, DMARC). The role demands the interaction with technical staff at large-scale enterprises to drive a stronger email security posture. The individual will assist our clients with the implementation of the Email Fraud Defense Suite of Products. The successful candidate will have sound technical experience and skills, and great interpersonal and communication skills. The candidate must be able to take responsibility and accept accountability for successful customer engagements. The candidate must also demonstrate Project Management skills and the ability to manage multiple implementations simultaneously. The candidate must be proficient in English (written and spoken).

Your day-to-day

• Engage with our Email Fraud Defense customers as an expert in the field
• Drive high levels of customer satisfaction
• Coordinate with multiple parties – the customer as well as their 3rd parties -- to ensure timely and satisfactory resolution to customer issues, and completion of projects
• Drive complex implementations while working side by side with the customers to solve their unique problems
• Work with internal teams (most notably engineering, sales, product management)
• Leverage previous experiences, share best practices and facilitate creative solutions to unique challenges, maximizing the value of our Email Fraud Defense products

What you bring to the team

• Strong project management skills with a high attention to detail
• Hands-on knowledge and experience with Email (SMTP) and Email Authentication (SPF, DKIM, DMARC)
• Excellent written and verbal skills
• Relevant Consulting experience
• Must be comfortable with presenting and explaining technology to people with less technical knowledge
• Must have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skills
• Must be able to thrive in a fast paced, high stress start-up environment
• Demonstrated experience in working with broad cross-functional teams
• Excellent organizational, analytical and influence skills
• Ability to work independently, ability to adapt quickly, positive attitude
• Demonstrated experience in supporting Fortune 500 or other large customers
• Experience with Proofpoint products is a plus
• Experience with Secure email Gateways is a plus
• BA/BS or higher in Engineering or related field
• Multi-lingual skills a plus

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:
Base Pay Range: 111,300.00 - 174,900.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 93,300.00 - 146,630.00 USD

All other cities and states excluding those listed above:
Base Pay Range: 83,600.00 - 131,340.00 USD