Service Technician Visa Sponsorship Jobs in Michigan
Service technician visa sponsorship jobs in Michigan are concentrated in the state's manufacturing and automotive sectors, with major employers like General Motors, Ford, Stellantis, and Whirlpool actively hiring technical talent. Detroit, Grand Rapids, and Lansing are the primary hiring hubs for roles in equipment maintenance, field service, and industrial repair.
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About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.
Location: Lansing, Okemos - Michigan
Summary
The Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical/electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair/resolution to minimize customer downtime.
Note: This is not an IT role. The position requires hands-on electrical and mechanical troubleshooting with experience using Digital Multi Meter (DMM) and more.
Job Responsibilities:
- Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.
- Schedule and perform regular predictive/preventive maintenance inspections on equipment.
- Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
- Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
- Act as a liaison between the customer and other departments/functions of the company.
- May need to provide an “on call” level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
Supervisory Responsibilities: N/A
Competencies (Skills, Knowledge and Abilities):
- Requires understanding of computer program functionality and software troubleshooting skills.
- Strong interpersonal/customer relation skills.
- Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
- Ability to effectively resolve conflict internally and externally.
- Ability to accomplish the described duties through appropriate hand, power, and testing tools/equipment.
- Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
- Strong analytical, problem-solving, quantitative, and time management skills.
- Ability to communicate effectively both orally and in writing.
- Ability to understand, remember and follow verbal and written instructions.
- Ability to work as an integral part of a team.
- Ability to read and understand written procedures and diagrams for assembly and test.
- Ability to develop and implement solutions to assembly problem.
- Ability to maintain regular attendance and be punctual.
Education and Experience:
High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience.
Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills.
Associate degree preferred.
Travel:
This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.
Physical Requirements:
- Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
- Requires lifting to waist seventy (70) pounds.
- Requires walking and standing; using hands to feel objects; reaching; and requires balance.
- Requires bending, stooping, kneeling, crouching and/or crawling for periods of time.
- Ability to work in a loud environment.
- Ability to work in small, cramped areas.
- Ability to work in elevated environment up to twenty (20) feet.
- Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Service Technician Job Roles in Michigan
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Search Service Technician Jobs in MichiganService Technician Jobs in Michigan: Frequently Asked Questions
Which companies sponsor visas for service technicians in Michigan?
Michigan's largest visa sponsors for service technician roles include General Motors, Ford Motor Company, Stellantis, Whirlpool, and Kellogg Company. Medical device manufacturers like Stryker and Perrigo also sponsor technical service staff. These employers tend to file H-1B visa or H-2B visa petitions depending on whether the role meets specialty occupation criteria or involves temporary non-agricultural labor needs.
Which visa types are most common for service technician roles in Michigan?
H-2B is the most common visa for seasonal or temporary service technician work in Michigan, particularly in manufacturing maintenance and field service. H-1B sponsorship applies to technician roles requiring a bachelor's degree in a specific field, such as biomedical equipment or industrial engineering. TN visas are available to Canadian and Mexican nationals in qualifying technical occupations under the USMCA agreement.
Which cities in Michigan have the most service technician sponsorship jobs?
Detroit and its suburbs, including Dearborn, Auburn Hills, and Warren, account for the highest concentration of sponsored service technician positions due to the density of automotive and manufacturing headquarters. Grand Rapids is a secondary hub, driven by food processing, office furniture manufacturing, and medical device companies. Lansing and Flint also generate technician demand through automotive assembly operations.
How to find service technician visa sponsorship jobs in Michigan?
Migrate Mate is the most direct way to find service technician visa sponsorship jobs in Michigan. The platform filters job listings by sponsorship availability, so you can focus on employers already open to H-1B or H-2B petitions for technical roles. Filtering by Michigan and service technician on Migrate Mate surfaces positions from automotive, manufacturing, and industrial employers actively hiring international candidates.
Are there state-specific considerations for service technicians seeking sponsorship in Michigan?
Michigan's Department of Labor and Economic Growth enforces prevailing wage requirements that align with federal DOL standards, which employers must meet when sponsoring H-1B or H-2B workers. The state's heavy automotive concentration means many technician roles involve specialized equipment certifications, which can strengthen a sponsorship petition by demonstrating the role requires specific expertise beyond general mechanical skills.
What is the prevailing wage for sponsored service technician jobs in Michigan?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.