IT Support Engineer Visa Sponsorship Jobs in Minnesota
IT support engineer roles in Minnesota are concentrated in the Twin Cities metro, where employers like Best Buy, UnitedHealth Group, and Mayo Clinic regularly hire technical support talent. The state's strong healthcare IT and retail technology sectors create consistent demand, and several large employers have established H-1B visa sponsorship histories for this role.
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Get Access To All JobsINTRODUCTION
Published 09.11.2026
Company: Safran Test Cells
Job field: IT
Location: New Brighton, Minnesota, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 5 years
Professional status: Employees / Staff
Salary range: 75000-78000
JOB DESCRIPTION
Working under the direction of the IT Manager, the Help Desk Support is responsible for providing support to employees at Safran Test Cells.
This is done through the setup of computers and equipment, desk phone support, and user hardware and software issues. The Help Desk Support will contribute to organizational efforts by ensuring employee network access which includes assisting with password resets, network drives, Internet and VPN.
Essential Duties and Responsibilities:
- Serve as the first point of contact for internal users seeking technical assistance in-person, over the phone or by email.
- Receive, assign, prioritize, document and actively resolve requests in Safran Test Cells' tracking system.
- Provide Level I support to resolve incidents and complete service requests including troubleshooting and upgrading computer hardware, software, and computers.
- Install, configure and maintain new computers, phones, server applications and desktop hardware.
- Install Windows updates and validate virus protection.
- Perform troubleshooting of workstations, laptops and associated systems through diagnostic techniques and pertinent questions.
- Direct unresolved issues to the next level of support personnel.
- Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
- Manage user accounts, permissions, emails and anti-virus.
- Other duties as assigned.
The above position description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of the position. It is not to be construed as an exhaustive statement of job functions. The employee may be required to perform other job-related duties as requested. Position responsibilities are subject to change over time in order to accommodate changing organizational needs.
Job Requirements
Education/Experience
- Bachelor's degree or currently enrolled in Information Technology or related program preferred.
- 5 to 7 years of experience providing Help Desk Support.
QUALIFICATIONS
- Demonstrated working knowledge of Windows 10 and MS Office Suite.
- Ability to explain technical concepts and procedures to non-technical users.
- Demonstrated knowledge of computer security procedures and protocols.
- Knowledge in rebuilding workstations (Hardware and Software) and all aspects of troubleshooting computer systems.
- Self-motivated, driven, organized, detail oriented, able to multi-task, prioritize and excel in a fast-paced environment.
- Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive experience with coworkers and management.
- Demonstrate accuracy and thoroughness; looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Comfortable following written instructions for system configuration and testing.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
COMPANY INFORMATION
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Holding leading positions worldwide, Safran Aero Boosters designs, develops and manufactures modules, equipment and test benches for aerospace and space propulsion systems. Based in Belgium, Safran Aero Boosters operates two subsidiaries in the United States and brings together the expertise of 2,000 talented employees.
LOCATION
639 Campus Drive MN 55112
New Brighton
Minnesota
United States
INTRODUCTION
Published 09.11.2026
Company: Safran Test Cells
Job field: IT
Location: New Brighton, Minnesota, United States
Contract type: Permanent
Contract duration: Full-time
Required degree: Bachelor's Degree
Required experience: More than 5 years
Professional status: Employees / Staff
Salary range: 75000-78000
JOB DESCRIPTION
Working under the direction of the IT Manager, the Help Desk Support is responsible for providing support to employees at Safran Test Cells.
This is done through the setup of computers and equipment, desk phone support, and user hardware and software issues. The Help Desk Support will contribute to organizational efforts by ensuring employee network access which includes assisting with password resets, network drives, Internet and VPN.
Essential Duties and Responsibilities:
- Serve as the first point of contact for internal users seeking technical assistance in-person, over the phone or by email.
- Receive, assign, prioritize, document and actively resolve requests in Safran Test Cells' tracking system.
- Provide Level I support to resolve incidents and complete service requests including troubleshooting and upgrading computer hardware, software, and computers.
- Install, configure and maintain new computers, phones, server applications and desktop hardware.
- Install Windows updates and validate virus protection.
- Perform troubleshooting of workstations, laptops and associated systems through diagnostic techniques and pertinent questions.
- Direct unresolved issues to the next level of support personnel.
- Actively participate in a continuous improvement culture providing recommendations and implementing enhancements to current methods and procedures.
- Manage user accounts, permissions, emails and anti-virus.
- Other duties as assigned.
The above position description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of the position. It is not to be construed as an exhaustive statement of job functions. The employee may be required to perform other job-related duties as requested. Position responsibilities are subject to change over time in order to accommodate changing organizational needs.
Job Requirements
Education/Experience
- Bachelor's degree or currently enrolled in Information Technology or related program preferred.
- 5 to 7 years of experience providing Help Desk Support.
QUALIFICATIONS
- Demonstrated working knowledge of Windows 10 and MS Office Suite.
- Ability to explain technical concepts and procedures to non-technical users.
- Demonstrated knowledge of computer security procedures and protocols.
- Knowledge in rebuilding workstations (Hardware and Software) and all aspects of troubleshooting computer systems.
- Self-motivated, driven, organized, detail oriented, able to multi-task, prioritize and excel in a fast-paced environment.
- Strong communication skills both verbal and written with a proven ability to be assertive yet approachable delivering a positive experience with coworkers and management.
- Demonstrate accuracy and thoroughness; looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Comfortable following written instructions for system configuration and testing.
- Ability to determine computer problems and to coordinate hardware and/or software solutions.
COMPANY INFORMATION
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Holding leading positions worldwide, Safran Aero Boosters designs, develops and manufactures modules, equipment and test benches for aerospace and space propulsion systems. Based in Belgium, Safran Aero Boosters operates two subsidiaries in the United States and brings together the expertise of 2,000 talented employees.
LOCATION
639 Campus Drive MN 55112
New Brighton
Minnesota
United States
IT Support Engineer Job Roles in Minnesota
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Search IT Support Engineer Jobs in MinnesotaIT Support Engineer Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Minnesota?
Large Minnesota-headquartered employers with documented H-1B sponsorship histories for IT support roles include UnitedHealth Group, Best Buy, Target, and Mayo Clinic. Consulting firms and managed service providers operating in the Twin Cities metro, such as Accenture and Wipro, also regularly sponsor IT support engineers. Sponsorship activity is concentrated among enterprises with large internal IT infrastructure teams.
Which visa types are most common for IT support engineer roles in Minnesota?
The H-1B is the most common visa for IT support engineers in Minnesota, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Some employers also sponsor through the L-1B for intracompany transfers with specialized knowledge. TN visa status is available to Canadian and Mexican nationals in qualifying IT roles under the USMCA agreement.
Which cities in Minnesota have the most IT support engineer sponsorship jobs?
Minneapolis and St. Paul account for the large majority of IT support engineer sponsorship opportunities in Minnesota. Suburban hubs like Minnetonka, Eden Prairie, and Rochester also see significant hiring, driven by UnitedHealth Group's campus presence and Mayo Clinic's Rochester headquarters. Outside the Twin Cities metro, sponsorship opportunities are considerably more limited.
How to find it support engineer visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to search IT support engineer roles posted by Minnesota employers who are open to sponsoring. You can narrow results to the Twin Cities metro or filter by employer type, which helps identify healthcare IT, retail technology, and consulting firms with active sponsorship programs in the state.
Are there any Minnesota-specific considerations for IT support engineers seeking visa sponsorship?
Minnesota's prevailing wage requirements for H-1B IT support engineer roles are benchmarked to the Minneapolis-St. Paul metropolitan statistical area, which typically reflects a competitive labor market. The state's concentration of Fortune 500 headquarters means many large employers have dedicated immigration support teams, making the sponsorship process more structured compared to smaller regional employers. University of Minnesota graduates in IT-related fields are a common local pipeline into sponsored roles.
What is the prevailing wage for sponsored it support engineer jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.