IT Support Engineer Visa Sponsorship Jobs in Washington DC
Washington DC's IT support engineer job market is shaped by its concentration of federal agencies, defense contractors, and consulting firms. Major employers including Booz Allen Hamilton, Leidos, SAIC, and Deloitte regularly hire IT support engineers and have established visa sponsorship programs. The region's government-adjacent tech sector creates consistent demand for skilled support professionals.
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This position is based in Washington D.C
Description:
The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.
Key Responsibilities Include:
- Support all PCs, phones, IT peripherals and IT infrastructure in the office
- Document work in IT incident ticketing system thoroughly
- Provide support to incidents that are escalated from IT Technicians or the Service Desk
- Provide technical support during events, conferences and meetings, on site and off site as needed
- Support office administration activities, projects and priorities as assigned
- Participate with internal IT groups during projects and activities
- Respond to power, HVAC, network and other outages, planned and unplanned in the office
- Special projects and duties as assigned
Qualifications
- 3+ years Corporate Environment
- 3+ years Technical Support Experience
- Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
- Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
- Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
- Experience using and supporting Apple and Android mobile devices and OSes
- Experience configuring and supporting printers and multifunction devices
- Experience using ServiceNow to log IT Incidents
- Network troubleshooting knowledge
- General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
- Experience supporting and troubleshooting audio-visual equipment
- Strong customer service orientation, with a can-do attitude and follow-through skills
- Possess analytical and problem solving skills
- Work well with others in a team environment requiring minimal supervision
- Strong overall written and oral communication skills
- Ability to effectively contribute to project documentation
- Ability to contribute and positively impact internal specialty support team or a major project
- Capable of traveling for business and working in different H&K sites independently
- Capable of lifting and moving equipment weighing as much as 50 lbs.
- Ability to work onsite at H&K offices
Minimum Education:
- Bachelor’s degree
- IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
The base salary range for this position is $35.50 - $53.20 per hour. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
This position is based in Washington D.C
Description:
The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that supports all PCs, phones, AV equipment, IT peripherals and IT Infrastructure in the office. The position reports to an IT Support Manager.
Key Responsibilities Include:
- Support all PCs, phones, IT peripherals and IT infrastructure in the office
- Document work in IT incident ticketing system thoroughly
- Provide support to incidents that are escalated from IT Technicians or the Service Desk
- Provide technical support during events, conferences and meetings, on site and off site as needed
- Support office administration activities, projects and priorities as assigned
- Participate with internal IT groups during projects and activities
- Respond to power, HVAC, network and other outages, planned and unplanned in the office
- Special projects and duties as assigned
Qualifications
- 3+ years Corporate Environment
- 3+ years Technical Support Experience
- Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word
- Experience supporting and troubleshooting Cisco VoIP phone and voicemail system
- Experience supporting and troubleshooting web conferencing - especially Zoom and Microsoft Teams
- Experience using and supporting Apple and Android mobile devices and OSes
- Experience configuring and supporting printers and multifunction devices
- Experience using ServiceNow to log IT Incidents
- Network troubleshooting knowledge
- General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues.)
- Experience supporting and troubleshooting audio-visual equipment
- Strong customer service orientation, with a can-do attitude and follow-through skills
- Possess analytical and problem solving skills
- Work well with others in a team environment requiring minimal supervision
- Strong overall written and oral communication skills
- Ability to effectively contribute to project documentation
- Ability to contribute and positively impact internal specialty support team or a major project
- Capable of traveling for business and working in different H&K sites independently
- Capable of lifting and moving equipment weighing as much as 50 lbs.
- Ability to work onsite at H&K offices
Minimum Education:
- Bachelor’s degree
- IT Certifications (ITIL Foundations, A+, etc….) or demonstrated equivalent experience
The base salary range for this position is $35.50 - $53.20 per hour. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
IT Support Engineer Job Roles in Washington DC
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Search IT Support Engineer Jobs in Washington DCIT Support Engineer Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Washington DC?
Federal contractors and consulting firms drive the most IT support engineer sponsorship activity in Washington DC. Companies like Booz Allen Hamilton, Leidos, SAIC, Perspecta, and Deloitte have active H-1B visa sponsorship histories visible in Department of Labor LCA disclosure data. Large technology services firms that hold federal contracts tend to sponsor more consistently than smaller local IT shops, partly because they have in-house immigration support infrastructure.
Which visa types are most common for IT support engineer roles in Washington DC?
The H-1B is the most common visa category for IT support engineers in Washington DC, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific technical field. L-1B visas apply when a multinational employer transfers an existing employee with specialized knowledge. Some roles at academic medical centers or nonprofits may be filed under cap-exempt H-1B petitions, which bypass the annual lottery.
How to find it support engineer visa sponsorship jobs in Washington DC?
Migrate Mate filters IT support engineer jobs in Washington DC specifically by visa sponsorship status, so you're not sorting through listings that won't consider international candidates. The platform surfaces roles from federal contractors, consulting firms, and tech companies active in the DC metro area. Searching by role and region on Migrate Mate gives you a focused list of employers who have sponsored visas for similar positions before.
Which areas in Washington DC have the most IT support engineer sponsorship jobs?
Most IT support engineer sponsorship activity in Washington DC concentrates along the Northern Virginia corridor, particularly in Arlington, McLean, Reston, and Tysons Corner, where federal contractors and tech firms cluster. Downtown DC itself hosts consulting and policy-adjacent employers. The Maryland suburbs around Bethesda and Rockville also contribute sponsorship opportunities, especially from health IT and government agency contractors operating in those areas.
Are there any specific considerations for IT support engineers seeking sponsorship in Washington DC?
Security clearance eligibility is a practical factor in the DC market. Many federal contractor roles require or prefer candidates who can obtain a clearance, and non-US citizens on temporary visas are generally not eligible for most clearance levels, which can limit the pool of sponsoring employers. Focusing on clearance-independent roles at commercial divisions of large contractors, or at private-sector technology firms, tends to open more sponsorship pathways for international IT support engineers in this market.
What is the prevailing wage for sponsored it support engineer jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.