IT Support Engineer Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's IT support engineer job market spans Philadelphia's financial and healthcare sectors, Pittsburgh's growing tech scene, and major employers like Comcast, UPMC, and PNC Financial. International candidates pursuing visa sponsorship will find active hiring across enterprise IT departments, managed service providers, and university system help desks throughout the state.
Find IT Support Engineer JobsOverview
Showing 5 of 78+ IT Support Engineer Jobs in Pennsylvania with Visa Sponsorship
See all 78+ IT Support Engineer Jobs in Pennsylvania with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Engineer Jobs in Pennsylvania with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The IT Support Associate works on the Infrastructure Operations team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person’s primary responsibilities include user on-boarding and off-boarding, resolving general technology problems, and ensuring the correct operation of company workstations. This person will maintain proper documentation of all equipment and procedures and log all work within the company’s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.
Responsibilities
- Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
- Image, configure, and deploy Windows 11 workstations.
- Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
- Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
- Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
- Work to meet all Service Level Agreements (SLAs) for production systems.
- Assist the extended IT Infrastructure Team as needed.
BASIC QUALIFICATIONS
- 0 to 2 years supporting IT Infrastructure functions.
- Windows 11 workstations, printers, and basic networking.
- Healthcare IT Infrastructure and HIPAA compliance experience a plus.
- Solid understanding of desktop systems and OTS applications.
- Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
- Support of Apple Macs and mobile devices in a corporate environment is a plus.
- Excellent customer service skills.
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
- Excellent knowledge of Windows 11, Active Directory, Group Policy, DNS, and DHCP.
- Good knowledge of cloud-based infrastructure support tools and technology.
- Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.
Education
Bachelor’s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.
COMPENSATION & BENEFITS
Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
TIME-OFF & HOLIDAYS
ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
POSTED SALARY RANGE
USD $23.50 - USD $28.95 /Hr.
INTRODUCTION
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The IT Support Associate works on the Infrastructure Operations team within IT Infrastructure. This position is primarily a hands-on role that will install, troubleshoot, and repair computer systems, hardware, off-the-shelf (OTS) software, and computer peripherals. This person’s primary responsibilities include user on-boarding and off-boarding, resolving general technology problems, and ensuring the correct operation of company workstations. This person will maintain proper documentation of all equipment and procedures and log all work within the company’s incident and problem management system. This position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support ConnectiveRx business operations.
Responsibilities
- Perform desktop support, i.e., hardware, software, network, printers, scanners, and audio-visual (A/V) equipment, for all internal users, both on-site and remote.
- Perform On-Boarding & Off-Boarding of all personnel concerning deploying & recovering laptops and supporting IT peripheral equipment.
- Image, configure, and deploy Windows 11 workstations.
- Troubleshoot Microsoft Office 365, Adobe Acrobat, Call Center software Five9, and other proprietary software as needed.
- Proactively troubleshoot production issues as needed and identify and capture root causes, action items, and lessons learned after all incidents and infrastructure events.
- Enforce company security procedures and policies by ensuring all workstations meet security guidelines.
- Work to meet all Service Level Agreements (SLAs) for production systems.
- Assist the extended IT Infrastructure Team as needed.
BASIC QUALIFICATIONS
- 0 to 2 years supporting IT Infrastructure functions.
- Windows 11 workstations, printers, and basic networking.
- Healthcare IT Infrastructure and HIPAA compliance experience a plus.
- Solid understanding of desktop systems and OTS applications.
- Excellent hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly.
- Support of Apple Macs and mobile devices in a corporate environment is a plus.
- Excellent customer service skills.
- Ability to troubleshoot and fix Tier 1 & 2 IT-related issues.
- Excellent knowledge of Windows 11, Active Directory, Group Policy, DNS, and DHCP.
- Good knowledge of cloud-based infrastructure support tools and technology.
- Strong written & verbal communication; attention to detail; strong organization skills; ability to manage multiple priorities well; calm under pressure; ability to provide support outside of regular business hours as needed.
Education
Bachelor’s degree or higher in Computer Science or Engineering. MCSA, A+, Net+ certifications preferred.
COMPENSATION & BENEFITS
Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
TIME-OFF & HOLIDAYS
ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
POSTED SALARY RANGE
USD $23.50 - USD $28.95 /Hr.
IT Support Engineer Job Roles in Pennsylvania
See all 78+ IT Support Engineer Jobs in Pennsylvania
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search IT Support Engineer Jobs in PennsylvaniaIT Support Engineer Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Pennsylvania?
Large Pennsylvania employers with established visa sponsorship programs for IT support engineers include Comcast, UPMC, PNC Financial, Lockheed Martin, and SAP America. Managed service providers and IT consulting firms operating in Philadelphia and Pittsburgh also file H-1B visa petitions for support roles, though sponsorship availability varies by employer size, role seniority, and internal hiring needs at the time of application.
Which visa types are most common for IT support engineer roles in Pennsylvania?
The H-1B is the most common visa for IT support engineers in Pennsylvania, provided the role meets the specialty occupation standard requiring a bachelor's degree in computer science, information technology, or a related field. Some candidates enter through OPT or STEM OPT extensions from Pennsylvania universities before employer sponsorship. L-1B intracompany transfers apply when candidates move from a foreign affiliate of a Pennsylvania-based employer.
Which cities in Pennsylvania have the most IT support engineer sponsorship jobs?
Philadelphia accounts for the largest share of IT support engineer sponsorship activity in Pennsylvania, driven by its concentration of healthcare systems, financial institutions, and large corporate headquarters. Pittsburgh is a growing secondary market, with Carnegie Mellon University spin-offs, PNC's technology operations, and an expanding startup sector all generating IT support demand. Harrisburg also sees consistent hiring through state government contractors and insurance industry employers.
How to find it support engineer visa sponsorship jobs in Pennsylvania?
Migrate Mate filters IT support engineer jobs specifically by visa sponsorship availability, so you can search Pennsylvania openings without sorting through roles that won't support international candidates. The platform surfaces positions from employers who have an active history of H-1B filings for IT support functions, covering Philadelphia, Pittsburgh, and other Pennsylvania markets. Filtering by role and state on Migrate Mate significantly narrows the search compared to general job browsing.
Are there state-specific considerations for IT support engineers pursuing sponsorship in Pennsylvania?
Pennsylvania's IT support engineer roles in healthcare and financial services often require compliance clearances or background checks that can extend hiring timelines, which matters when coordinating with visa filing deadlines. Philadelphia's large university system, including Penn, Temple, and Drexel, produces a steady pipeline of OPT-eligible candidates, making employers there more familiar with early-stage sponsorship processes. Prevailing wage requirements under the H-1B apply statewide and are determined by the specific county where the job is located.
What is the prevailing wage for sponsored it support engineer jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.