IT Support Engineer Visa Sponsorship Jobs in Florida
IT support engineer visa sponsorship jobs in Florida are concentrated in Miami, Orlando, and Tampa, where large employers like Citrix, Tech Data, and numerous healthcare systems maintain substantial IT infrastructure teams. Florida's growing fintech sector, defense contractors, and tourism-driven tech operations create consistent demand for skilled IT support professionals seeking H-1B visa and other work visa sponsorship.
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Get Access To All JobsINTRODUCTION
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
LOCATION: This position is based in the Firm's global operations center in Tampa, FL.
GENERAL DESCRIPTION:
The IT Service Desk Support Specialist will offer professional customer service and technical help, assisting users and IT staff with troubleshooting, maintaining, and resolving computer hardware and software issues.
KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS:
- Provide telephone and email support for corporate software, hardware, peripherals, and networks.
- Manage access and reset passwords.
- Learn internal business applications and offer 1st level PC/network and application support.
- Serve as the initial contact for troubleshooting PC and printer issues.
- Identify, troubleshoot, resolve, and escalate hardware/software problems.
- Log calls and activities in a ticket system.
- Perform 2nd level support, including user onboarding/offboarding and managing Active Directory accounts.
- Process remote and mailbox access requests according to protocols, ensuring proper documentation and approvals.
- Special project and duties as assigned.
REQUIRED SKILLS:
- Possesses strong customer service skills, a proactive attitude, and effective follow-through abilities.
- Demonstrates analytical and problem-solving capabilities.
- Collaborates well with team members and operates with minimal supervision.
- Has excellent written and verbal communication skills.
- Shows interest in and capacity for learning new software and hardware skills.
REQUIRED QUALIFICATIONS & EDUCATION:
- Bachelor’s degree.
- 3-5 years of experience performing level one help desk support working as part of a corporate help desk/IT team.
- Basic Technical Certification (A+, network, MCP, etc.)
- Advanced knowledge of computer hardware and software, including Microsoft Office.
PREFERRED QUALIFICATIONS & EDUCATION:
- Experience with a variety of platforms and systems, including MS Windows 10 and Apple (MAC) are preferred.
Physical Requirements:
- Ability to sit or stand for extended periods of time.
- Moderate or advanced keyboard usage.
BENEFITS:
Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
INTRODUCTION
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
LOCATION: This position is based in the Firm's global operations center in Tampa, FL.
GENERAL DESCRIPTION:
The IT Service Desk Support Specialist will offer professional customer service and technical help, assisting users and IT staff with troubleshooting, maintaining, and resolving computer hardware and software issues.
KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS:
- Provide telephone and email support for corporate software, hardware, peripherals, and networks.
- Manage access and reset passwords.
- Learn internal business applications and offer 1st level PC/network and application support.
- Serve as the initial contact for troubleshooting PC and printer issues.
- Identify, troubleshoot, resolve, and escalate hardware/software problems.
- Log calls and activities in a ticket system.
- Perform 2nd level support, including user onboarding/offboarding and managing Active Directory accounts.
- Process remote and mailbox access requests according to protocols, ensuring proper documentation and approvals.
- Special project and duties as assigned.
REQUIRED SKILLS:
- Possesses strong customer service skills, a proactive attitude, and effective follow-through abilities.
- Demonstrates analytical and problem-solving capabilities.
- Collaborates well with team members and operates with minimal supervision.
- Has excellent written and verbal communication skills.
- Shows interest in and capacity for learning new software and hardware skills.
REQUIRED QUALIFICATIONS & EDUCATION:
- Bachelor’s degree.
- 3-5 years of experience performing level one help desk support working as part of a corporate help desk/IT team.
- Basic Technical Certification (A+, network, MCP, etc.)
- Advanced knowledge of computer hardware and software, including Microsoft Office.
PREFERRED QUALIFICATIONS & EDUCATION:
- Experience with a variety of platforms and systems, including MS Windows 10 and Apple (MAC) are preferred.
Physical Requirements:
- Ability to sit or stand for extended periods of time.
- Moderate or advanced keyboard usage.
BENEFITS:
Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.
Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.
Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.
IT Support Engineer Job Roles in Florida
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Search IT Support Engineer Jobs in FloridaIT Support Engineer Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Florida?
Florida-based employers that have historically sponsored visas for IT support engineers include Citrix Systems in Fort Lauderdale, Tech Data in Clearwater, AdventHealth and Orlando Health in the healthcare sector, and defense contractors like Lockheed Martin and L3Harris in the Space Coast region. Large financial institutions headquartered in the state, including Raymond James, also hire sponsored IT support talent for infrastructure and helpdesk operations.
Which visa types are most common for IT support engineer roles in Florida?
The H-1B visa is the most common pathway for IT support engineers in Florida, though the role must qualify as a specialty occupation requiring a relevant bachelor's degree or higher. Some employers also use the TN visa for Canadian and Mexican nationals with qualifying IT credentials. For roles at multinational firms with Florida offices, the L-1B intracompany transferee visa may apply for internal transfers with specialized technical knowledge.
Which cities in Florida have the most IT support engineer sponsorship jobs?
Miami leads for IT support engineer sponsorship activity, driven by its position as a Latin American tech and finance hub with numerous regional headquarters. Orlando follows closely, anchored by simulation and defense technology firms alongside a large hospitality tech sector. Tampa Bay, including Clearwater and St. Petersburg, has a strong concentration of IT support roles tied to healthcare systems, financial services companies, and technology distributors like Tech Data.
How to find it support engineer visa sponsorship jobs in Florida?
Migrate Mate filters IT support engineer roles specifically by visa sponsorship eligibility and U.S. state, so you can browse Florida openings without sifting through positions that won't support your visa. The platform surfaces roles from employers who have active sponsorship histories in Florida, covering H-1B and other work visa categories relevant to IT support engineers. This is particularly useful given how inconsistently sponsorship willingness is disclosed in standard job postings.
Are there state-specific considerations for IT support engineers seeking sponsorship in Florida?
Florida has no state income tax, which affects prevailing wage comparisons used in Labor Condition Applications, since employers must certify wages meet Department of Labor standards for the specific metro area. Orlando, Miami, and Tampa each fall under different prevailing wage determinations. Florida's large university system, including the University of Florida and Florida International University, also produces a steady pipeline of OPT-eligible IT graduates that employers in the state are accustomed to sponsoring.
What is the prevailing wage for sponsored it support engineer jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.