IT Support Engineer Visa Sponsorship Jobs in Florida
IT support engineer visa sponsorship jobs in Florida are concentrated in Miami, Orlando, and Tampa, where large employers like Citrix, Tech Data, and numerous healthcare systems maintain substantial IT infrastructure teams. Florida's growing fintech sector, defense contractors, and tourism-driven tech operations create consistent demand for skilled IT support professionals seeking H-1B visa and other work visa sponsorship.
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About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.
- Collaborating with internal teams or vendors to execute projects.
- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.
- Automating manual tasks; create/improve small tools that help make team operations more efficient.
- Serving as the first point of escalation.
- Participating in hiring, training and development of others.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 3+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, FL, Daytona
COMPENSATION
- Salary Range: $60,700.00 - $106,300.00 USD annually
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role:
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates.
- Collaborating with internal teams or vendors to execute projects.
- Leading continuous improvement efforts.
- Auditing the quality of work performed and provide constructive feedback when necessary.
- Automating manual tasks; create/improve small tools that help make team operations more efficient.
- Serving as the first point of escalation.
- Participating in hiring, training and development of others.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 3+ years of IT client, server, and network service delivery experience
- 4+ years of IT systems or relevant commercial production environment experience
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
- 4+ years of troubleshooting in a multi-user high availability environment experience
- 4+ years of PC repair, troubleshooting, deployment and liquidation experience
- High school or equivalent diploma
PREFERRED QUALIFICATIONS
- 3+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, FL, Daytona
COMPENSATION
- Salary Range: $60,700.00 - $106,300.00 USD annually
IT Support Engineer Job Roles in Florida
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Search IT Support Engineer Jobs in FloridaIT Support Engineer Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for IT support engineers in Florida?
Florida-based employers that have historically sponsored visas for IT support engineers include Citrix Systems in Fort Lauderdale, Tech Data in Clearwater, AdventHealth and Orlando Health in the healthcare sector, and defense contractors like Lockheed Martin and L3Harris in the Space Coast region. Large financial institutions headquartered in the state, including Raymond James, also hire sponsored IT support talent for infrastructure and helpdesk operations.
Which visa types are most common for IT support engineer roles in Florida?
The H-1B visa is the most common pathway for IT support engineers in Florida, though the role must qualify as a specialty occupation requiring a relevant bachelor's degree or higher. Some employers also use the TN visa for Canadian and Mexican nationals with qualifying IT credentials. For roles at multinational firms with Florida offices, the L-1B intracompany transferee visa may apply for internal transfers with specialized technical knowledge.
Which cities in Florida have the most IT support engineer sponsorship jobs?
Miami leads for IT support engineer sponsorship activity, driven by its position as a Latin American tech and finance hub with numerous regional headquarters. Orlando follows closely, anchored by simulation and defense technology firms alongside a large hospitality tech sector. Tampa Bay, including Clearwater and St. Petersburg, has a strong concentration of IT support roles tied to healthcare systems, financial services companies, and technology distributors like Tech Data.
How to find it support engineer visa sponsorship jobs in Florida?
Migrate Mate filters IT support engineer roles specifically by visa sponsorship eligibility and U.S. state, so you can browse Florida openings without sifting through positions that won't support your visa. The platform surfaces roles from employers who have active sponsorship histories in Florida, covering H-1B and other work visa categories relevant to IT support engineers. This is particularly useful given how inconsistently sponsorship willingness is disclosed in standard job postings.
Are there state-specific considerations for IT support engineers seeking sponsorship in Florida?
Florida has no state income tax, which affects prevailing wage comparisons used in Labor Condition Applications, since employers must certify wages meet Department of Labor standards for the specific metro area. Orlando, Miami, and Tampa each fall under different prevailing wage determinations. Florida's large university system, including the University of Florida and Florida International University, also produces a steady pipeline of OPT-eligible IT graduates that employers in the state are accustomed to sponsoring.
What is the prevailing wage for sponsored it support engineer jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.