IT Support Engineer Visa Sponsorship Jobs in Kansas

Overview

We are seeking a full-time Senior IT Network Engineer at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for implementing, managing, and supporting network technology, ensuring it reliably supports enterprise systems.

Responsibilities

Essential Functions:

• Implements and supports enterprise campus network architectures including wired, wireless, and SD‑WAN environments to meet performance, scalability, and resiliency requirements
• Leads deployment and ongoing support of campus networking solutions utilizing technologies such as Cisco Catalyst and Cisco DNA Center (DNAC)
• Implements and optimizes SD‑WAN solutions for branch connectivity, application performance, and secure hybrid network access
• Leverages observability tools such as ThousandEyes and native platform telemetry to proactively monitor network performance, identify user experience issues, and drive root cause analysis
• Plans, orders, and provisions network circuits (MPLS, DIA, broadband, etc.), including vendor coordination, turn-up validation, and lifecycle management
• Develops and maintains implementation plans, operational procedures, and technical documentation for enterprise network services
• Performs network capacity monitoring, performance analysis, and optimization across campus, WAN, and wireless environments
• Leads troubleshooting of complex, multi-domain network issues across campus, WAN, cloud, and internet edges
• Evaluates new technologies and tools; provides operational feedback and recommendations aligned with enterprise standards
• Ensures network operations meet security, compliance, and regulatory requirements (e.g., segmentation, secure access, monitoring)
• Implements automation and programmability (e.g., APIs, scripting) to improve network deployment, operations, and scalability
• Collaborates cross-functionally with security, infrastructure, cloud, and application teams to deliver stable and reliable network services
• Provides technical leadership during implementations, escalations, and operational activities, including risk identification and mitigation
• Develops and maintains proactive monitoring, alerting, and incident response processes for enterprise network environments
• Participates in and supports a 24x7 on-call rotation, providing escalation support for critical network incidents
• Mentors junior engineers and contributes to knowledge sharing, operational standards, and continuous improvement initiatives
• Communicates effectively with both technical and non-technical stakeholders regarding network performance, incidents, and changes
• Drives operational excellence by continuously improving reliability, performance, and user experience across the enterprise network

BASIC QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business, or related field and a minimum of 5+ years of relevant network engineering experience
• Hands-on experience implementing, troubleshooting, and supporting enterprise campus networks, including switching, routing, wireless, and WAN technologies
• Experience with Cisco-based environments (e.g., Catalyst switching, routing, DNAC, or similar platforms)
• Experience supporting SD‑WAN or branch connectivity solutions
• Familiarity with network monitoring and observability tools (e.g., ThousandEyes or similar)
• Experience with circuit provisioning, vendor coordination, and WAN lifecycle management
• Strong troubleshooting skills across multiple network domains (LAN/WAN/wireless)
• Demonstrated ability to implement and operationalize new technologies effectively
• Strong verbal, written, and interpersonal communication skills
• Ability to document processes, procedures, and technical changes in a clear and organized manner
• Ability to participate in a 24x7 on-call rotation
• Ability to travel as needed for site deployments, troubleshooting, or vendor coordination

PREFERRED QUALIFICATIONS

• Industry certifications such as:
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+
• Cisco Certified Technician (CCT)
• Exposure to Cisco DNA Center (DNAC) and network automation concepts (APIs, scripting, or tooling)
• Experience with SD‑WAN platforms (e.g., Cisco SD‑WAN/Viptela, Meraki, or similar)
• Familiarity with network security fundamentals (segmentation, access control, basic firewall concepts)
• Experience working in large enterprise or global network environments
• Exposure to ITIL practices or structured incident/change management processes
• Demonstrated ability to mentor junior engineers or contribute to team knowledge sharing

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits