Quality Assurance Engineer

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Internal WWT IT Team and why join?

The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

World Wide Technology, Inc. (WWT) currently has an opportunity available for a Quality Assurance Engineer to join their Identity and Access Management (IAM) team located in St. Louis, MO.

Description

The Identity & Access Management team is responsible for building and maintaining scalable and reliable platforms for managing identities and administering access to corporate resources. The team of software developers and systems engineers leverage a combination of vendor solutions and custom software to provide a seamless user experience. The ideal candidate is a smart, passionate technologist who is excited to work with other teams from a wide range of fields to solve complicated user access and provisioning problems, implement & develop innovative solutions and be excited to learn new things. The candidate should drive continuous process improvement, be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed, and a great team player.

Responsibilities

• Create and execute manual testing to ensure production readiness and create automated UI and integration tests.
• Foster an environment where automated integration, load tests, performance testing, and UI tests are comprehensive to ensure the quality of a large-scale system.
• Perform exploratory testing, cross-browser, and boundary testing of new and existing features.
• Contribute to continuous improvement processes and mindsets.
• Exhibit a passion for technology and continuous learning.
• Partner and develop relationships with the broader QA resources across the IT organization.
• Leverage monitoring and observability platforms to help track critical performance and uptime objectives.
• Determine appropriate metrics that enable the team to understand and continuously improve their processes, techniques, and technologies from a quality perspective.
• Assist with root-cause analysis of defects when they occur.
• Troubleshoot and debug issues within the software as appropriate.
• Provide high-availability support for applications and platforms ensuring uptime.

Qualifications

• 3+ years of practical experience
• Strong understanding and knowledge of quality assurance processes and methodologies
• Knowledge of using technologies for detecting and tracking software defects
• Comfortable with different platforms such as websites, mobile apps, and backend APIs
• Self-motivated in the pursuit of new skills and an understanding of software design and quality engineering
• Strong experience with test automation frameworks (e.g., Playwright, BrowserStack, k6, etc.)
• Knowledge of programming languages, especially Go
• Basic understanding of relational databases
• Experience with observability platforms (e.g., OpenTelemetry, Prometheus, Splunk, etc.) is a plus.
• Understanding of REST and GraphQL APIs and the ability to use tools such as Postman to perform data verification and set up test data
• Interest with IAM concepts like SSO, account management, etc. is preferred
• Team-oriented, possessing strong interpersonal communication skills
• Comfortable working well in a fast-paced team-oriented environment
• Self-motivated with the ability to work independently with minimal supervision.
• Due to the nature of the work in the federal space, the chosen candidate will need to be a US Citizen.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $71,000.00 to $89,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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