Support Lead Visa Sponsorship Jobs in Montana
Support lead roles in Montana are concentrated in Billings, Missoula, and Bozeman, where technology companies, healthcare systems like Billings Clinic, and university-adjacent employers hire for customer and technical support leadership. Visa sponsorship exists but is selective, with employers typically filing H-1B visa or TN visa petitions for candidates with demonstrated team management and technical support expertise.
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Get Access To All JobsIf you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a lead crisis call specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Oversee and manage the 988 Crisis Call Specialist team, ensuring 24/7 coverage and compliance with program protocols.
- Recruit, train, and supervise team members, providing continuous professional development and performance feedback.
- Design and implement a training program aligned with accreditation standards and team needs, covering call handling, follow-ups, systems, and policies.
- Actively monitor incoming calls, provide feedback to team members, and ensure adherence to suicide prevention protocols.
- Support team members in de-escalating crises, developing safety plans, and making appropriate community resource referrals.
- Provide on-call consultation to team members, ensuring a supportive and therapeutic work environment.
- Manage documentation systems, ensuring the accuracy and efficiency of call records and compliance with grant reporting requirements.
- Collaborate with Vibrant Emotional Health, community partners, external 988 call centers, and local crisis response teams to enhance service delivery.
- Assist with grant and contract compliance, tracking program outcomes, and submitting required reports.
- Maintain a working knowledge of local resources and train team members to use them effectively.
- Provide direct crisis support by covering shifts to ensure service continuity.
- Complete mandatory Applied Suicide Intervention Skills Training within 12 months of employment.
- Perform all duties and work assignments in an ethical, safe, healthy, and environmentally sound manner and in compliance with generally accepted legal, business, and professional standards.
- Perform related and/or other work as assigned.
Excited to join our organization? AWARE 988 lead crisis call specialists earn $50,000.00 - $60,000.00 per year DOE/DEQ.
Requirements
- In-depth understanding of suicide prevention, behavioral health crisis management, and de-escalation techniques.
- Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
- Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
- Experience in staff supervision, training, scheduling, and performance management.
- Ability to work independently while still seeking support as needed.
- Ability to work a varied schedule including evenings, overnights, weekends, and holidays.
- High School Diploma or equivalency; a bachelor’s degree in a related field is preferred.
- Minimum of three years (3) experience in a mental health setting and one (1) year of supervisory experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Quarterly Financial Bonus Program
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a lead crisis call specialist.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Oversee and manage the 988 Crisis Call Specialist team, ensuring 24/7 coverage and compliance with program protocols.
- Recruit, train, and supervise team members, providing continuous professional development and performance feedback.
- Design and implement a training program aligned with accreditation standards and team needs, covering call handling, follow-ups, systems, and policies.
- Actively monitor incoming calls, provide feedback to team members, and ensure adherence to suicide prevention protocols.
- Support team members in de-escalating crises, developing safety plans, and making appropriate community resource referrals.
- Provide on-call consultation to team members, ensuring a supportive and therapeutic work environment.
- Manage documentation systems, ensuring the accuracy and efficiency of call records and compliance with grant reporting requirements.
- Collaborate with Vibrant Emotional Health, community partners, external 988 call centers, and local crisis response teams to enhance service delivery.
- Assist with grant and contract compliance, tracking program outcomes, and submitting required reports.
- Maintain a working knowledge of local resources and train team members to use them effectively.
- Provide direct crisis support by covering shifts to ensure service continuity.
- Complete mandatory Applied Suicide Intervention Skills Training within 12 months of employment.
- Perform all duties and work assignments in an ethical, safe, healthy, and environmentally sound manner and in compliance with generally accepted legal, business, and professional standards.
- Perform related and/or other work as assigned.
Excited to join our organization? AWARE 988 lead crisis call specialists earn $50,000.00 - $60,000.00 per year DOE/DEQ.
Requirements
- In-depth understanding of suicide prevention, behavioral health crisis management, and de-escalation techniques.
- Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
- Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
- Experience in staff supervision, training, scheduling, and performance management.
- Ability to work independently while still seeking support as needed.
- Ability to work a varied schedule including evenings, overnights, weekends, and holidays.
- High School Diploma or equivalency; a bachelor’s degree in a related field is preferred.
- Minimum of three years (3) experience in a mental health setting and one (1) year of supervisory experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Quarterly Financial Bonus Program
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
Support Lead Job Roles in Montana
See all Support Lead Jobs in Montana
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Search Support Lead Jobs in MontanaSupport Lead Jobs in Montana: Frequently Asked Questions
Which companies sponsor visas for support leads in Montana?
Sponsorship for support lead roles in Montana comes primarily from larger employers with established HR infrastructure. Billings Clinic and other regional healthcare networks, technology firms operating out of Bozeman's growing tech sector, and national companies with Montana offices are the most consistent sponsors. Smaller Montana businesses rarely sponsor visas for support lead positions due to the administrative and financial complexity involved.
Which visa types are most common for support lead roles in Montana?
The H-1B is the most common visa for support lead roles, provided the position requires at least a bachelor's degree in a relevant field such as information technology, business, or communications. Canadian and Mexican nationals may qualify for TN status if the role aligns with an eligible TN occupation. Australians working in qualifying technical support leadership roles may pursue the E-3 visa as an alternative to the H-1B lottery.
How to find support lead visa sponsorship jobs in Montana?
Migrate Mate is the most direct way to find support lead roles in Montana where employers are open to visa sponsorship. The platform filters specifically for sponsorship-willing employers, saving the time of manually screening postings. Because Montana's sponsorship market is smaller than coastal states, setting up alerts for Billings, Missoula, and Bozeman on Migrate Mate helps you catch new postings as they appear.
Which cities in Montana have the most support lead sponsorship jobs?
Billings is Montana's largest city and the most active market for support lead sponsorship, driven by its concentration of healthcare, energy, and financial services employers. Bozeman has grown significantly as a technology hub and attracts remote-friendly companies that sometimes sponsor support leadership roles. Missoula, home to the University of Montana, also sees occasional openings tied to education technology and healthcare-adjacent organizations.
Are there state-specific considerations for support lead visa sponsorship in Montana?
Montana does not impose state-level visa or work authorization requirements beyond federal standards, but employers must still meet Department of Labor prevailing wage obligations when filing H-1B Labor Condition Applications. Support lead roles in Montana are often benchmarked against regional wage data, which reflects the state's generally lower cost of living compared to coastal markets. Candidates should confirm that any job offer meets the prevailing wage for the specific occupation and county before sponsorship is initiated.
What is the prevailing wage for sponsored support lead jobs in Montana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.