Support Lead Visa Sponsorship Jobs in Utah
Support lead roles in Utah are concentrated in Salt Lake City and Lehi's Silicon Slopes corridor, where companies like Adobe, Qualtrics, and Pluralsight maintain sizable customer support operations. Employers in this tech-dense region have an established track record of sponsoring skilled support professionals from abroad, making Utah one of the more active states for support lead visa sponsorship.
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Young Living is looking for a high-energy, self-motivated U.S. Leadership Support Agent. This position plays a significant role in cultivating and increasing field leadership by implementing innovative development through phone, email, and chat. This role is in a call center environment! Furthermore, they will focus on increasing leader advancement, field retention, Loyalty Rewards participation, and revenue.
Responsibilities
- Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience. 40%
- Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate 30%
- Educate our Brand Partners on policies, new information and overall company needs. 20%
- Travel and support training events once or twice per quarter. Manage set-up, registration, volunteers, and tear-down of event sales table at training events. 5%
- Boost team with solid and consistent corporate leadership and support to the field 5%
Required Education and Experience
A high school education or GED, and one to three years of similar or related experience.
Preferred Education and Experience
A high school education or GED with some exposure to advanced education or post-secondary education, and three to five years of similar or related experience.
Competencies
Sales Driven
Targeted Market and Revenue Growth
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Training and Development
Client Relationship Management
Sales Growth and Revenue
Leadership Support
Compensation Plan
Knowledge, Skills, and Abilities
Basic skilled in Microsoft Office Suite
Working knowledge of compensation plans
Ability to exercise good judgement and be adaptable
Ability to communicate compensation plans clearly and effectively
Ability to multitask while providing effective service to our members
Ability to change pace depending on the business needs
Comfortable with utilizing multiple internal systems to provide a great member experience
Supervisory Responsibility
This position does not supervise employees.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Position Type/Expected Hours of Work
This position requires the incumbent to be physically present at the assigned worksite at HQ in Lehi, UT.
The regular schedule is from 10:30am- 7:00pm, with a half-hour lunch, Monday through Friday with a choice of weekday off, and Saturday from 8:30am- 5:00pm.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Summary
Young Living is looking for a high-energy, self-motivated U.S. Leadership Support Agent. This position plays a significant role in cultivating and increasing field leadership by implementing innovative development through phone, email, and chat. This role is in a call center environment! Furthermore, they will focus on increasing leader advancement, field retention, Loyalty Rewards participation, and revenue.
Responsibilities
- Provide overall, day-to-day business support for Brand Partners via phone, email, chat/sms, face to face and must be comfortable utilizing multiple internal systems to provide a great member experience. 40%
- Work with Brand Partners to enhance their member experience, can change pace depending on the business needs, and help be our Brand Partner best advocate 30%
- Educate our Brand Partners on policies, new information and overall company needs. 20%
- Travel and support training events once or twice per quarter. Manage set-up, registration, volunteers, and tear-down of event sales table at training events. 5%
- Boost team with solid and consistent corporate leadership and support to the field 5%
Required Education and Experience
A high school education or GED, and one to three years of similar or related experience.
Preferred Education and Experience
A high school education or GED with some exposure to advanced education or post-secondary education, and three to five years of similar or related experience.
Competencies
Sales Driven
Targeted Market and Revenue Growth
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Training and Development
Client Relationship Management
Sales Growth and Revenue
Leadership Support
Compensation Plan
Knowledge, Skills, and Abilities
Basic skilled in Microsoft Office Suite
Working knowledge of compensation plans
Ability to exercise good judgement and be adaptable
Ability to communicate compensation plans clearly and effectively
Ability to multitask while providing effective service to our members
Ability to change pace depending on the business needs
Comfortable with utilizing multiple internal systems to provide a great member experience
Supervisory Responsibility
This position does not supervise employees.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Position Type/Expected Hours of Work
This position requires the incumbent to be physically present at the assigned worksite at HQ in Lehi, UT.
The regular schedule is from 10:30am- 7:00pm, with a half-hour lunch, Monday through Friday with a choice of weekday off, and Saturday from 8:30am- 5:00pm.
NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
Support Lead Job Roles in Utah
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Search Support Lead Jobs in UtahSupport Lead Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for support lead roles?
Adobe, Qualtrics, Pluralsight, and Instructure are among the Utah-based employers with documented H-1B visa sponsorship histories that hire into support and customer success leadership roles. Larger enterprise software firms in the Silicon Slopes area around Lehi and Draper tend to have dedicated immigration programs and are more likely to sponsor experienced support leads than smaller startups.
Which visa types are most common for support lead roles in Utah?
The H-1B is the most frequently used visa for support lead positions in Utah, particularly where the role requires a bachelor's degree in a relevant field such as computer science, information systems, or business. Candidates with a qualifying degree and demonstrated team leadership experience are the most common H-1B beneficiaries in this category. The O-1A is an option for individuals with exceptional professional recognition, though it applies to a narrow group.
Which cities in Utah have the most support lead sponsorship jobs?
Salt Lake City and the Silicon Slopes corridor, which runs through Lehi, Draper, and Provo, account for the majority of support lead sponsorship activity in Utah. This stretch along the Wasatch Front is home to a high concentration of SaaS and enterprise software companies that regularly hire support leadership. Ogden and St. George have a much smaller share of tech employer presence by comparison.
How to find support lead visa sponsorship jobs in Utah?
Migrate Mate is designed specifically for international candidates seeking visa sponsorship, and filters job listings by role and location, including support lead positions in Utah. Rather than sorting through general postings that rarely mention sponsorship, Migrate Mate surfaces employers with active sponsorship histories. Focusing your search on Silicon Slopes companies within the platform will give you the most relevant results for this role in Utah.
Are there state-specific considerations for support lead sponsorship in Utah?
Utah's tech sector has grown quickly, and many Silicon Slopes employers have built out formal HR and immigration support infrastructure, which makes the sponsorship process more predictable than at early-stage companies. Support lead roles at Utah universities or public institutions may qualify for H-1B cap exemption. Prevailing wage requirements still apply, and employers must certify the offered compensation meets Department of Labor standards for the Salt Lake City or Provo metropolitan area, depending on the work location.
What is the prevailing wage for sponsored support lead jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.