Technical Customer Support Visa Sponsorship Jobs in Nebraska
Nebraska's technical customer support jobs span industries from agricultural technology firms like Streck and farmers-facing software companies to financial services and insurance providers concentrated in Omaha and Lincoln. Employers in these sectors regularly sponsor H-1B visa and TN visas for candidates with technical troubleshooting expertise, making Nebraska a practical destination for internationally trained support professionals.
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Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Additional Information
Job Number 26076099
Job Category Reservations
Location 1818 N 90th St, Omaha, Nebraska, United States, 68114
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Marriott’s Personal Ambassador associates deliver personal service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. Personal Ambassadors respond to contacts from their dedicated member base and anticipate guest needs, actively listen, answer questions and resolve any issues in an efficient and effortless experience. As a dedicated contact for their guests, Personal Ambassadors are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, deepening their loyalty to Marriott’s products and services. Personal Ambassadors build relationships over time with assigned Ambassador members to personalize service and become a trusted resource. Responsibilities include customizing communications and travel planning, as well as experiences for Ambassador members for business travel, life events, special stays, offers and exclusive Ambassador offers and events. Personal Ambassadors are responsible for new member onboarding to introduce the Ambassador program and proactive outreach to low engaged Ambassador members. Personal Ambassadors support the Ambassador team with Personal and Anytime Ambassador calls and emails from Ambassador Members on a regular basis.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
APTITUDES DESEABLES
Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
Experiencia como supervisor: No se requiere experiencia como supervisor.
Licencia o certificación: Ninguna
APTITUDES OBLIGATORIAS
Experiencia laboral afín: Se requieren 6 meses de experiencia afín en el grupo de conocimiento sobre lealtad (Loyalty Knowledge Group) o en un grupo de conocimiento de nivel superior.
Marriott International es la empresa hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los empleados progresen y tengan éxito. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.
Technical Customer Support Job Roles in Nebraska
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Search Technical Customer Support Jobs in NebraskaTechnical Customer Support Jobs in Nebraska: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in Nebraska?
Omaha-based employers are the most active sponsors for technical customer support roles in Nebraska. Companies such as First Data, TD Ameritrade (now part of Charles Schwab), Fiserv, and Nelnet have filed H-1B petitions for technical support positions in the past. Technology-adjacent firms in agricultural software and insurance platforms also appear in Department of Labor disclosure data as sponsors for these roles.
Which visa types are most common for technical customer support roles in Nebraska?
The H-1B is the most commonly used visa for technical customer support roles in Nebraska, particularly for positions requiring a bachelor's degree in a technical field such as computer science or information systems. Canadian and Mexican nationals may qualify for the TN visa under the USMCA if the role meets the qualifying occupation criteria. Australian citizens in eligible roles may explore the E-3 visa as an alternative pathway.
How to find technical customer support visa sponsorship jobs in Nebraska?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse technical customer support roles in Nebraska without sorting through positions that don't offer sponsorship. You can filter by state and role type to surface opportunities at Omaha and Lincoln employers who have an established record of sponsoring international candidates in technical support functions.
Which cities in Nebraska have the most technical customer support sponsorship jobs?
Omaha accounts for the large majority of technical customer support sponsorship activity in Nebraska, driven by its concentration of financial technology, insurance, and telecommunications firms. Lincoln, home to Nelnet and a growing university-linked technology sector, is the secondary hub. Smaller pockets of activity exist near manufacturing and agricultural technology companies in cities like Grand Island, though sponsorship there is far less frequent.
Are there any Nebraska-specific considerations for technical customer support visa sponsorship?
Employers in Nebraska must pay the Department of Labor's prevailing wage for the specific metropolitan statistical area where the role is based, so Omaha-area wages and Lincoln-area wages are calculated separately. The University of Nebraska system produces a pipeline of OPT-eligible graduates in computer science and information technology, meaning some Nebraska employers are already familiar with sponsoring international technical support staff through that pathway before transitioning to H-1B status.
What is the prevailing wage for sponsored technical customer support jobs in Nebraska?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.