Technical Customer Support Visa Sponsorship Jobs in Oregon
Technical customer support roles in Oregon are concentrated in Portland's tech corridor, where companies like Nike, Daimler Trucks North America, and a dense cluster of SaaS and cloud software firms regularly hire internationally. Visa sponsorship is available at both enterprise employers and mid-size software companies across the Portland metro area.
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Molex is currently seeking a talented Technical Sales Engineer to join our team. In this role you will play a critical role in providing technical support and expertise as well as influencing our power market segment for datacenter networking and AI applications.
Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer's environment. You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships. This is an exciting opportunity to join ground floor and can open a path to additional leadership roles within Molex.
Our Team
Molex is looking for a Technical Sales Engineer to support and develop connector design with key Hyperscalers, ODMs and OEMs. Our business is witnessing tremendous growth, and you will be working under leadership that has been setting and driving industry standards in connectors for more than 30 years.
This role is eligible for hybrid work for the right candidate and will require domestic travel to customer sites
What You Will Do
- Work directly with customers and Molex product development teams from product conception to successful customer qualification. Manage communication channel for design-in activity in concert with internal teams.
- Provide technical support of strategic accounts and drive critical customer issues to resolution with a focus on defining customer requirements (evaluation, validation and final qualification).
- Support new parts qualification by the customers. Figure out different conditions behind the specs between customers and Molex. The goal is to pass the qualification.
- Resolve complex mechanical application related technical problems to meet customer needs.
- Mentor application & development engineers on technical challenges in connection systems.
- Support failure analysis, especially for new win projects. Collect all related factors on-site, coordinate with Quality and Development team, allocate all resources to solve the failure.
Who You Are (Basic Qualifications)
- Degree in Mechanical or Electrical Engineering, Physics, or related field.
- 3D mechanical design tool
- 5+ years of experience as design/system/applications engineer with a minimum of 2 years of direct customer-facing experience is highly desired.
- Experienced in system failure analysis and de-bugging.
- Strong knowledge of hardware (electrical, optical, mechanical)
- Hands-on lab experience.
- Demonstrated ability to dynamically prioritize assignments and work independently.
What Will Put You Ahead
- Strong CAD skills
- Familiarity with High-power connectors, power applications, PCB layouts, and manufacturing.
- Knowledge of server or switch hardware/architecture
- Agile, problem-solving mind-set
For this role, we anticipate paying $150,000 - $175,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
Your Job
Molex is currently seeking a talented Technical Sales Engineer to join our team. In this role you will play a critical role in providing technical support and expertise as well as influencing our power market segment for datacenter networking and AI applications.
Your primary responsibility will be to ensure the successful integration and utilization of products and solutions within the customer's environment. You will serve as the bridge between technical teams and customers, helping to troubleshoot issues, offer solutions, and build strong customer relationships. This is an exciting opportunity to join ground floor and can open a path to additional leadership roles within Molex.
Our Team
Molex is looking for a Technical Sales Engineer to support and develop connector design with key Hyperscalers, ODMs and OEMs. Our business is witnessing tremendous growth, and you will be working under leadership that has been setting and driving industry standards in connectors for more than 30 years.
This role is eligible for hybrid work for the right candidate and will require domestic travel to customer sites
What You Will Do
- Work directly with customers and Molex product development teams from product conception to successful customer qualification. Manage communication channel for design-in activity in concert with internal teams.
- Provide technical support of strategic accounts and drive critical customer issues to resolution with a focus on defining customer requirements (evaluation, validation and final qualification).
- Support new parts qualification by the customers. Figure out different conditions behind the specs between customers and Molex. The goal is to pass the qualification.
- Resolve complex mechanical application related technical problems to meet customer needs.
- Mentor application & development engineers on technical challenges in connection systems.
- Support failure analysis, especially for new win projects. Collect all related factors on-site, coordinate with Quality and Development team, allocate all resources to solve the failure.
Who You Are (Basic Qualifications)
- Degree in Mechanical or Electrical Engineering, Physics, or related field.
- 3D mechanical design tool
- 5+ years of experience as design/system/applications engineer with a minimum of 2 years of direct customer-facing experience is highly desired.
- Experienced in system failure analysis and de-bugging.
- Strong knowledge of hardware (electrical, optical, mechanical)
- Hands-on lab experience.
- Demonstrated ability to dynamically prioritize assignments and work independently.
What Will Put You Ahead
- Strong CAD skills
- Familiarity with High-power connectors, power applications, PCB layouts, and manufacturing.
- Knowledge of server or switch hardware/architecture
- Agile, problem-solving mind-set
For this role, we anticipate paying $150,000 - $175,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
Technical Customer Support Job Roles in Oregon
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Search Technical Customer Support Jobs in OregonTechnical Customer Support Jobs in Oregon: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in Oregon?
Portland-based technology employers are the primary sponsors for technical customer support roles in Oregon. Companies such as Puppet, Vacasa, and Lam Research, along with larger enterprises like Nike and Intel (which operates major facilities in the Hillsboro area), have documented histories of sponsoring work visas for technical support staff. SaaS companies headquartered in Portland's central eastside tech district also account for a meaningful share of sponsorship activity in this role category.
Which visa types are most common for technical customer support roles in Oregon?
The H-1B visa is the most common visa category for technical customer support roles in Oregon when the position requires a specialized degree, such as computer science or information systems. For Australian citizens, the E-3 visa is an alternative that avoids the H-1B lottery. Candidates already on F-1 OPT or STEM OPT may work in these roles while a sponsoring employer initiates a longer-term petition. TN visa status is available to Canadian and Mexican nationals in qualifying technical roles.
Which cities in Oregon have the most technical customer support sponsorship jobs?
Portland accounts for the large majority of technical customer support sponsorship activity in Oregon, particularly in the Pearl District, Lloyd District, and the broader metro area extending into Beaverton and Hillsboro. Hillsboro is notably significant due to Intel's campus and associated suppliers. Outside the Portland metro, Eugene has a smaller but active tech hiring presence connected to University of Oregon graduates and a growing startup community.
How to find technical customer support visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it straightforward to browse technical customer support openings in Oregon without sorting through roles that don't offer sponsorship. You can filter by state and role type to see current Portland and Hillsboro-area positions. Because Oregon's sponsorship market is concentrated among established tech employers, Migrate Mate's employer-verified listings are particularly useful for identifying which companies are actively filing petitions for this role category.
Are there state-specific factors that affect visa sponsorship for technical customer support jobs in Oregon?
Oregon does not impose state-level visa or work authorization requirements beyond federal standards, but employers must comply with Oregon's prevailing wage rules when filing Labor Condition Applications for H-1B positions. The University of Oregon and Oregon State University supply a notable pipeline of international graduates on F-1 OPT who enter technical support roles, which means Oregon employers in this category have familiarity with the sponsorship process. Portland's competitive tech hiring environment generally supports sponsorship at mid-size and enterprise companies.
What is the prevailing wage for sponsored technical customer support jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.