Technical Customer Support Visa Sponsorship Jobs in New Jersey
Technical customer support roles in New Jersey draw strong demand from pharmaceutical, financial technology, and telecommunications employers concentrated in Newark, Jersey City, and the Route 1 corridor. Companies including Cognizant, Conduent, and Broadridge Financial Solutions have sponsored workers in support-adjacent technical roles, making New Jersey one of the more active states for this position type.
Find Technical Customer Support JobsOverview
Showing 5 of 146+ Technical Customer Support Jobs in New Jersey with Visa Sponsorship
See all 146+ Technical Customer Support Jobs in New Jersey with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Customer Support Jobs in New Jersey with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Technical Customer Support Engineer Tier II to join our US team in Teaneck, NJ. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience. This role is in office in Teaneck, NJ.
A day in the life and how you’ll make an impact:
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide on-site technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Hands-on experience with hardware setup, installation, and calibration
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
- This role is Wednesday - Sunday. Ideally Wed-Fri in-office in Teaneck, NJ and Sat-Sun remote with flexibility.
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with deployment and automation tools such as Terraform and Helm
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Technical Customer Support Engineer Tier II to join our US team in Teaneck, NJ. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience. This role is in office in Teaneck, NJ.
A day in the life and how you’ll make an impact:
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide on-site technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Hands-on experience with hardware setup, installation, and calibration
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
- This role is Wednesday - Sunday. Ideally Wed-Fri in-office in Teaneck, NJ and Sat-Sun remote with flexibility.
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with deployment and automation tools such as Terraform and Helm
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate for this position is $36 - $43.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Technical Customer Support Job Roles in New Jersey
See all 146+ Technical Customer Support Jobs in New Jersey
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Technical Customer Support Jobs in New JerseyTechnical Customer Support Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for technical customer support roles in New Jersey?
New Jersey employers with documented H-1B visa sponsorship histories in technical support functions include Cognizant Technology Solutions, Conduent, Broadridge Financial Solutions, Synchronoss Technologies, and Verizon. Pharmaceutical and life sciences companies along the Route 1 corridor, including Johnson & Johnson and Becton Dickinson, also sponsor technical support staff who work within regulated product environments. Sponsorship patterns vary year to year based on business needs.
Which visa types are most common for technical customer support roles in New Jersey?
The H-1B is the most common visa category for technical customer support roles in New Jersey, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field, such as computer science or information systems. Some employers also file under the TN visa category for Canadian and Mexican nationals, or the L-1B for intracompany transferees with specialized knowledge. Eligibility depends on how the role is defined and documented.
Which cities in New Jersey have the most technical customer support sponsorship jobs?
Newark and Jersey City account for the largest concentration of technical customer support sponsorship activity in New Jersey, driven by proximity to New York City financial services firms and major tech hubs. The Route 1 corridor spanning Edison, Parsippany, and Iselin hosts a dense cluster of IT services and pharmaceutical companies that regularly hire for technical support functions. Florham Park and Bridgewater also see meaningful sponsorship activity from enterprise software and telecommunications employers.
How to find technical customer support visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it a practical starting point for technical customer support roles in New Jersey. You can search by location to surface open positions at New Jersey-based employers who have indicated willingness to sponsor. Reviewing employer H-1B disclosure data from the Department of Labor can also help identify which companies have sponsored similar roles in prior years before you apply.
Are there any New Jersey-specific factors that affect technical customer support sponsorship?
New Jersey's concentration of pharmaceutical, financial services, and telecommunications employers means technical customer support roles often require familiarity with regulated or enterprise-grade software environments, which can strengthen a specialty occupation argument for H-1B purposes. Rutgers University and NJIT supply a consistent pipeline of international graduates into technical roles statewide. Prevailing wage requirements apply based on the specific work location, so employers in higher-cost counties such as Bergen or Middlesex may face different wage thresholds than those in lower-cost areas.
What is the prevailing wage for sponsored technical customer support jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.