At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Profile Title: Sr. Manager, General Design Services

Job Posting Title: Senior Manager Program Management - Mikros Product Development

Location/ Division Specific Information: Claremont, NH/ Mikros Product Development/ M05

How will you make an impact?

As a Sr. Manager, Program Management, you will lead the Program Management function responsible for planning, executing, and delivering complex product development projects from concept through launch. Manage and develop a team of Project Managers and Program Managers who directly oversee product development programs, ensuring disciplined execution, cross-functional alignment, schedule adherence, risk management, and delivery of business objectives. Partner with engineering, operations, quality, supply chain, commercial, and customer-facing teams to ensure programs meet performance, cost, schedule, quality, and customer requirements. Work location: Claremont, NH - USA, up to 20% travel expected both US Domestic and International; Relocation is available.

What will you do?

Leadership and People Management:

• Directly manage Project Managers and Program Managers responsible for product development projects.
• Set clear expectations, priorities, performance goals, and development plans for the program management team.
• Coach team members on program planning, stakeholder management, executive communication, risk mitigation, and project governance.
• Build organizational capability by standardizing best practices, improving tools and processes, and promoting accountability across the program management function.

Program Strategy and Execution:

• Lead portfolio-level planning and execution for multiple product development programs across business units, customers, or product lines.
• Ensure programs are properly scoped, resourced, planned, and governed from initiation through production launch or completion.
• Establish and maintain program schedules, milestones, budgets, deliverables, risk registers, and escalation processes.
• Drive cross-functional alignment among engineering, manufacturing, supply chain, quality, finance, commercial, and customer teams.
• Monitor program performance and lead corrective actions when programs are at risk of missing schedule, cost, scope, quality, or customer commitments.

Customer and Stakeholder Management:

• Serve as a senior escalation point for program issues, customer concerns, resource constraints, and business trade-off decisions.
• Communicate program status, risks, decisions, and recovery plans to executive leadership and key stakeholders.
• Support customer reviews, supplier engagements, internal gate reviews, and executive business reviews as required.
• Facilitate decision-making across functions to resolve conflicts and keep programs moving forward.

Business, Financial, and Process Management:

• Manage program budgets, forecasts, resource plans, and business cases in partnership with finance and functional leaders.
• Identify opportunities to improve program execution, reduce cost, improve cycle time, and increase predictability of delivery.
• Develop and maintain program management processes, templates, metrics, dashboards, and governance routines.
• Ensure compliance with company policies, quality systems, security requirements, and applicable safety and health regulations.
• May perform other duties and responsibilities as assigned.

How will you get there?

Education:

• Bachelor’s degree in Engineering, Business, Operations, Program Management, or a related field required

Experience:

• Ten or more years of experience in program management, project management, product development, engineering, manufacturing, or related business operations required
• Five or more years of people leadership experience, including direct management of Project Managers, Program Managers, or cross-functional technical teams is required
• A combination of education, experience, and/or training, will be considered

Knowledge, Skills, Abilities:

• Strong knowledge of program management, project management, product development lifecycles, phase-gate processes, and cross-functional execution practices.
• Demonstrated ability to lead and develop teams of Project Managers and Program Managers in a matrixed organization.
• Strong business, financial, analytical, and problem-solving skills, including budget management, forecasting, resource planning, and trade-off analysis.
• Proven ability to manage complex, high-visibility product development programs with competing priorities, technical uncertainty, and customer commitments.
• Strong executive communication, stakeholder management, negotiation, facilitation, and conflict-resolution skills.
• Ability to influence without direct authority and drive accountability across engineering, operations, quality, supply chain, finance, commercial, and customer teams.
• Proficiency in Microsoft Office products and project/program management tools required
• Ability to travel up to 20%, as needed, both domestic and international

Preferred Qualifications:

• Experience in Thermal and/or Mechanical Product Development is a plus
• PMP, PgMP, Agile, Lean, Six Sigma, or similar certification preferred
• Master’s degree in Engineering, Business Administration, Program Management, or related field preferred
• Experience managing product development programs from concept through launch in a manufacturing, engineering, technology, or industrial environment preferred

Hiring Range: $135,700 - $190,000 - $244,300 USD Annual

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

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