IT Support Visa Sponsorship Jobs in New York
New York is one of the most active states for IT support visa sponsorship, with major employers including JPMorgan Chase, Citigroup, IBM, and Memorial Sloan Kettering concentrated in New York City, Buffalo, and Albany. Financial services, healthcare, and media firms drive consistent demand for IT support professionals across the state.
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Are you a hands-on IT professional who enjoys solving problems, helping people, and keeping technology running smoothly? Join The Family Counseling Center of Fulton County, Inc., a mission-driven behavioral health agency, as our IT Support Specialist!
In this role, you will be a key resource for staff across our clinical and administrative teams, providing reliable technology support that helps our agency deliver high-quality mental health and social services to individuals and families in our community.
If you are technically skilled, customer-service oriented, and enjoy working in a collaborative environment where your work has a meaningful impact, we encourage you to apply!
- Provide hands-on and remote technical support for computers, printers, software, networks, and other IT equipment.
- Respond to help desk tickets and troubleshoot hardware, software, connectivity, and user access issues.
- Install, configure, update, and maintain technology systems and equipment.
- Track IT inventory, coordinate equipment repairs and replacements, and maintain accurate asset records.
- Help staff learn technology systems and applications, including Microsoft Office and Google Workspace.
- Develop user guides, training materials, and technical documentation.
- Support new staff technology orientation and ongoing staff training.
- Help maintain IT security practices and protect confidential information in accordance with HIPAA, HITECH, and applicable regulations.
- Collaborate with the IT security team to review alerts and respond to potential security concerns.
- Travel occasionally between agency locations to provide technical assistance and training.
What We're Looking For
- Associate's degree in Information Technology, Computer Science, or a related field, or equivalent relevant work experience.
- Two to three years of IT support experience; healthcare or clinical experience is preferred.
- Strong troubleshooting skills with Windows, Google operating systems, Microsoft Office, and Google Workspace.
- Familiarity with TCP/IP, network protocols, and wireless networking.
- Excellent customer service, communication, and problem-solving skills.
- Ability to explain technical concepts clearly to individuals with varying levels of technical experience.
- Strong organizational skills, attention to detail, and the ability to manage competing priorities.
- Ability to handle confidential information with discretion and professionalism.
- A collaborative, dependable, and proactive approach to supporting staff and technology needs.
Preferred Certifications: CompTIA A+, CompTIA Network+, Microsoft desktop support certifications, or Google IT Support Professional Certificate.
Why Join The Family Counseling Center?
At The Family Counseling Center, our work is about more than technology. We support the staff and systems that help individuals and families access essential behavioral health services.
You'll have the opportunity to:
- Make a meaningful contribution to a community-focused organization.
- Work collaboratively with a diverse team of professionals.
- Support technology improvements that help staff work efficiently and securely.
- Continue developing your technical knowledge and professional skills.
Schedule & Work Environment
- Full-time, 40 hours per week, Monday through Friday.
- Primarily based in a clinical and office environment.
- Occasional travel between agency locations may be required.
- Some flexibility may be needed for after-hours technology support or emergencies.
- Periodic participation in staff meetings, training, and agency events is expected.
Employment is contingent upon successfully completing required background checks and Medicaid exclusion screening.
Why Join Us?
At The Family Counseling Center, we don’t just care for our clients, we care for our team. We believe that supporting our staff is essential to providing exceptional care, which is why we foster a culture rooted in compassion, collaboration, and continued growth.
As a trusted nonprofit 501(c)(3) organization, we are proud to offer a wide spectrum of high-quality mental health and social services, with a strong emphasis on meeting the unique needs of children, families, and individuals across our community. Since our founding in response to the growing need for counseling in Fulton County, we have remained committed to creating a safe, supportive, and inclusive environment where both clients and staff can thrive.
Our team is made up of dedicated professionals driven by a shared mission, to empower people on their path toward emotional well-being and a brighter future. We support this mission with competitive compensation, generous benefits, and meaningful opportunities for personal and professional development.
What We Offer:
- Employer-paid Health Insurance (HDHP coverage)
- Fully Paid Individual Dental and Vision Plans
- Agency-paid Life Insurance (equal to your annual salary)
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA) with employer contributions
- Employee Assistance Program (EAP) for mental health and wellness
- Generous Paid Time Off, including a full holiday week between Christmas and New Year’s
- 401(k) Retirement Plan with employer match program
- Ongoing Training, Education, and Staff Engagement Activities
Join a team that values your well-being as much as the well-being of the individuals we serve. At The Family Counseling Center, your work will truly make a difference, every day.
Discover more about our culture and values by visiting https://www.thefamilycounselingcenter.org/why-join-us/
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Application Question(s):
- How did you find us? (Facebook, LinkedIn, Indeed) or were you referred by one of our amazing staff? If so who?
Education:
- Associate (Required)
Ability to Commute:
- Gloversville, NY 12078 (Required)
Work Location: In person
IT Support Job Roles in New York
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Search IT Support Jobs in New YorkIT Support Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for IT support roles in New York?
Large financial institutions like JPMorgan Chase, Goldman Sachs, and Citigroup are among the most consistent H-1B visa sponsors for IT support roles in New York. Healthcare systems including NYU Langone and NewYork-Presbyterian also file regularly. Consulting firms such as Infosys, Tata Consultancy Services, and Cognizant have a significant New York presence and frequently sponsor IT support positions.
Which visa types are most common for IT support roles in New York?
The H-1B is the most common visa category for IT support roles in New York, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field. Some employers also use the L-1B for intracompany transfers with specialized knowledge. Roles that don't meet the specialty occupation threshold may not qualify for H-1B sponsorship, so the specific job duties and requirements matter significantly.
Which cities in New York have the most IT support sponsorship jobs?
New York City accounts for the overwhelming majority of IT support visa sponsorship activity in the state, driven by its concentration of financial services, media, and enterprise technology firms. Buffalo has a growing employer base in healthcare IT and higher education, with institutions like Kaleida Health and the University at Buffalo sponsoring roles. Albany sees demand from state government contractors and insurance companies.
How to find it support visa sponsorship jobs in New York?
Migrate Mate is the most direct way to find IT support visa sponsorship jobs in New York, with listings filtered specifically to roles where employers have indicated sponsorship availability. Rather than sorting through unfiltered postings, you can browse IT support roles by state and apply your immigration status as a filter. This saves significant time compared to researching each employer's sponsorship history individually.
Are there any New York-specific considerations for IT support visa sponsorship?
New York's Department of Labor prevailing wage requirements apply to H-1B positions, and employers must file a Labor Condition Application certifying the offered compensation meets the prevailing wage for the relevant metropolitan area. New York City, Long Island, and the Hudson Valley each have distinct prevailing wage tiers. The density of large regulated industries like finance and healthcare also means many employers have established immigration support processes and work with immigration counsel regularly.
What is the prevailing wage for sponsored it support jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.