Operations Technician Visa Sponsorship Jobs in New York
Operations technician roles in New York span manufacturing facilities in Buffalo and Rochester, utility infrastructure across the Hudson Valley, and large industrial operations managed by employers like Con Edison, National Grid, and Siemens. The state's concentration of energy, transportation, and advanced manufacturing sectors makes it one of the more active markets for sponsored operations technician positions.
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Get Access To All JobsINTRODUCTION
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta, and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning, and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?
ROLE AND RESPONSIBILITIES
As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. This role is onsite in Brooklyn, NY.
Responsibilities
- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
QUALIFICATIONS
- 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
PREFERRED QUALIFICATIONS
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
- Comfortable riding a bicycle in a city environment.
INTRODUCTION
At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta, and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning, and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. At Serve Robotics, we are reimagining how things move in cities. Our personable sidewalk delivery robot, Serve, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks. Serve reduces emissions, relieves traffic, and makes deliveries both faster and cheaper. Why move a two-pound burrito with a two-ton car?
ROLE AND RESPONSIBILITIES
As a Robotics Field Operations Technician, you’ll play a pivotal role in ensuring the success of our robot fleet through technical maintenance and operational support. This role is onsite in Brooklyn, NY.
Responsibilities
- Troubleshoot, diagnose, and repair robots using hardware and software tools.
- Monitor and support robots in the field, resolving operational issues.
- Assist with the deployment and retrieval of robots in and out of market areas.
- Conduct component-level and assembly-level testing to identify performance issues.
- Provide feedback to engineering and development teams to refine hardware, software, and operational processes.
- Track, manage, and maintain lab and component inventories.
- Log repair activities in Jira, including photos and videos, to inform hardware and software teams.
- Assist merchants, retail staff, and customers during delivery operations.
- Maintain the cleanliness and appearance of robots to uphold Serve Robotics’ brand image.
QUALIFICATIONS
- 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field.
- Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment.
- Experience with software and hardware troubleshooting.
- Familiarity with Jira or similar documentation tools.
- Ability to lift 70 lbs and spend extended periods on your feet.
- Comfortable driving U-Haul-sized vehicles.
- Valid U.S. driver’s license.
- Ability to work weekends and flexible shifts, including mornings and evenings.
PREFERRED QUALIFICATIONS
- Hands-on experience in robotics or automation systems.
- Familiarity with rapid prototyping, testing, or instrumentation.
- Comfortable riding a bicycle in a city environment.
Operations Technician Job Roles in New York
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Search Operations Technician Jobs in New YorkOperations Technician Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for operations technicians in New York?
Employers with documented sponsorship history for operations technician roles in New York include Con Edison, National Grid, Siemens, IBM, and large utility and manufacturing contractors operating across the state. Aerospace and defense firms with New York facilities, such as those clustered in the Capital Region and Long Island, also sponsor these roles. Sponsorship frequency depends on the employer's size, industry, and hiring volume.
Which visa types are most common for operations technician roles in New York?
The H-1B is the most common visa for operations technician positions that require a bachelor's degree in a related technical field, such as electrical engineering or industrial technology. Some roles qualify under the TN visa for Canadian and Mexican nationals in qualifying engineering categories. The O-1 is occasionally used for candidates with demonstrated exceptional technical expertise, though it is uncommon for standard technician positions.
Which cities in New York have the most operations technician sponsorship jobs?
New York City and its surrounding metro area account for the largest share of sponsored operations technician openings, driven by utility infrastructure, transportation systems, and large industrial facilities. Buffalo and Rochester are active markets tied to manufacturing and energy sectors. Albany sees demand from government contractors and utilities. Smaller concentrations exist in Syracuse and the Hudson Valley near pharmaceutical and chemical plant operations.
How to find operations technician visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search operations technician roles in New York without sifting through employers who do not sponsor. You can narrow results by location, targeting cities like New York City, Buffalo, or Albany depending on your industry focus. Migrate Mate's listings are sourced with sponsorship intent in mind, which saves significant time compared to general job searches.
Are there state-specific considerations for operations technicians seeking sponsorship in New York?
New York employers filing H-1B petitions must meet Department of Labor prevailing wage requirements specific to the role's location within the state, and wages vary meaningfully between New York City and upstate markets. The state's strong union presence in utilities and infrastructure can affect how operations roles are classified and whether they fall under collective bargaining agreements, which some employers factor into sponsorship decisions. Candidates with degrees in engineering technology or a closely related field are better positioned for specialty occupation approval.
What is the prevailing wage for sponsored operations technician jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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