Team Lead Visa Sponsorship Jobs in New York
New York's team lead hiring spans finance in Manhattan, tech in Midtown and Brooklyn, and healthcare across the five boroughs. Employers including JPMorgan Chase, Google, Amazon, and major hospital systems regularly sponsor visas for experienced team leads. Competition is high, but so is the volume of sponsoring employers.
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Get Access To All JobsAbout the Team:
New Verticals (NV) is a key growth engine for DoorDash, encompassing Convenience, Grocery, Retail, and Alcohol. The Live Operations team is the backbone of these businesses, responsible for ensuring fulfillment quality, operational consistency, and a seamless marketplace experience for consumers, dashers, and merchants at scale.
About the Role:
As the LiveOps Team Lead, you will take ownership of a specialized pod of four (4) Senior Support Specialists. Your mission is to raise the bar on performance, ensuring uncompromising adherence to SOPs and driving a culture of absolute accountability. You will manage daily operations, audit quality, and execute performance plans to eliminate inefficiencies. Working with a high degree of independence, you will leverage and oversee the use of AI-enabled tools to proactively identify issues and drive resolution. Your leadership will be defined by your ability to drive a high-performing, disciplined team that meets the rigorous demands of DoorDash's Live Operations. You will report into the New Verticals Quality pod.
You're excited about this opportunity because you will…
- Drive Operational Excellence: Establish an elite bar for performance and hold your team of 4 Specialists accountable to high-output metrics and quality standards.
- Master AI-Enabled Ops: Leverage automation and AI tools to improve efficiency, while auditing team usage to ensure technology is driving the correct operational outcomes.
- Manage Talent & Performance: Identify underperformance early and take decisive action through direct coaching, performance improvement plans, or pipelining new talent.
- Lead with a "Player-Coach" Mindset: Act as the final point of escalation for your pod, providing technical guidance and leading by example during peak operational periods.
- Shape the Strategy: Use "First Principles" thinking to identify process gaps and collaborate with cross-functional partners to overhaul and improve operational playbooks.
Your responsibilities include:
- Direct Supervision: Manage the daily output, attendance, and rigorous quality standards of four (4) Senior Support Specialists.
- AI & Tooling Oversight: Oversee the team's use of AI-enabled monitoring and automation tools; identify when automation requires manual intervention to maintain quality.
- Performance Auditing: Regularly audit live logs and communications (phone/chat) to ensure the team is operating at peak efficiency and professionalism.
- Accountability Management: Conduct regular 1-on-1s focused on data-backed performance reviews; manage out underperformance when necessary to maintain team standards.
- Incident Leadership: Serve as the first-line incident lead during operational disruptions, ensuring mitigation and clear, concise communication.
- Process Documentation: Create and maintain documentation that supports operational consistency and the successful implementation of new pilots.
- Data Oversight: Monitor live dashboards and use internal tools to solve marketplace problems proactively and reactively.
We're excited about you because…
- You are an Experienced Leader: You have 5+ years of total professional experience, with at least 2+ years specifically managing high-performance teams in tech, marketplaces, or high-volume logistics.
- You understand Marketplace Dynamics: You have prior experience in an online marketplace or e-commerce environment and understand the complex interplay between consumers, merchants, and dashers/logistics providers.
- You Set a High Bar: You have an uncompromising commitment to quality and a proven track record of leveling up underperforming teams.
- You Lead with Candor: You are comfortable having difficult, data-backed conversations. You believe clear feedback is a gift and are unafraid to address performance gaps directly.
- You are Tech-Forward: You are comfortable using internal tools and AI automation to improve efficiency; you can quickly learn new software and coach others on its effective use.
- You are Analytical: You are a data-first problem solver with experience using Excel or Google Sheets (pivot tables, formulas) to identify trends. A willingness to learn SQL is a plus.
- You are Professionally Resilient: You remain composed and decisive while managing escalations or time-sensitive operational issues.
- You Act Like an Owner: You do what it takes to support a 24/7 business and are ready to lead your team across various shifts and holidays.
- Operational Availability: You are expected to work a flexible schedule that includes weekends and major holidays to align with peak marketplace demand and provide direct leadership during our busiest operating hours as the team works on these days.
We expect this position to be filled by 5/31/26.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team:
New Verticals (NV) is a key growth engine for DoorDash, encompassing Convenience, Grocery, Retail, and Alcohol. The Live Operations team is the backbone of these businesses, responsible for ensuring fulfillment quality, operational consistency, and a seamless marketplace experience for consumers, dashers, and merchants at scale.
About the Role:
As the LiveOps Team Lead, you will take ownership of a specialized pod of four (4) Senior Support Specialists. Your mission is to raise the bar on performance, ensuring uncompromising adherence to SOPs and driving a culture of absolute accountability. You will manage daily operations, audit quality, and execute performance plans to eliminate inefficiencies. Working with a high degree of independence, you will leverage and oversee the use of AI-enabled tools to proactively identify issues and drive resolution. Your leadership will be defined by your ability to drive a high-performing, disciplined team that meets the rigorous demands of DoorDash's Live Operations. You will report into the New Verticals Quality pod.
You're excited about this opportunity because you will…
- Drive Operational Excellence: Establish an elite bar for performance and hold your team of 4 Specialists accountable to high-output metrics and quality standards.
- Master AI-Enabled Ops: Leverage automation and AI tools to improve efficiency, while auditing team usage to ensure technology is driving the correct operational outcomes.
- Manage Talent & Performance: Identify underperformance early and take decisive action through direct coaching, performance improvement plans, or pipelining new talent.
- Lead with a "Player-Coach" Mindset: Act as the final point of escalation for your pod, providing technical guidance and leading by example during peak operational periods.
- Shape the Strategy: Use "First Principles" thinking to identify process gaps and collaborate with cross-functional partners to overhaul and improve operational playbooks.
Your responsibilities include:
- Direct Supervision: Manage the daily output, attendance, and rigorous quality standards of four (4) Senior Support Specialists.
- AI & Tooling Oversight: Oversee the team's use of AI-enabled monitoring and automation tools; identify when automation requires manual intervention to maintain quality.
- Performance Auditing: Regularly audit live logs and communications (phone/chat) to ensure the team is operating at peak efficiency and professionalism.
- Accountability Management: Conduct regular 1-on-1s focused on data-backed performance reviews; manage out underperformance when necessary to maintain team standards.
- Incident Leadership: Serve as the first-line incident lead during operational disruptions, ensuring mitigation and clear, concise communication.
- Process Documentation: Create and maintain documentation that supports operational consistency and the successful implementation of new pilots.
- Data Oversight: Monitor live dashboards and use internal tools to solve marketplace problems proactively and reactively.
We're excited about you because…
- You are an Experienced Leader: You have 5+ years of total professional experience, with at least 2+ years specifically managing high-performance teams in tech, marketplaces, or high-volume logistics.
- You understand Marketplace Dynamics: You have prior experience in an online marketplace or e-commerce environment and understand the complex interplay between consumers, merchants, and dashers/logistics providers.
- You Set a High Bar: You have an uncompromising commitment to quality and a proven track record of leveling up underperforming teams.
- You Lead with Candor: You are comfortable having difficult, data-backed conversations. You believe clear feedback is a gift and are unafraid to address performance gaps directly.
- You are Tech-Forward: You are comfortable using internal tools and AI automation to improve efficiency; you can quickly learn new software and coach others on its effective use.
- You are Analytical: You are a data-first problem solver with experience using Excel or Google Sheets (pivot tables, formulas) to identify trends. A willingness to learn SQL is a plus.
- You are Professionally Resilient: You remain composed and decisive while managing escalations or time-sensitive operational issues.
- You Act Like an Owner: You do what it takes to support a 24/7 business and are ready to lead your team across various shifts and holidays.
- Operational Availability: You are expected to work a flexible schedule that includes weekends and major holidays to align with peak marketplace demand and provide direct leadership during our busiest operating hours as the team works on these days.
We expect this position to be filled by 5/31/26.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Team Lead Job Roles in New York
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Search Team Lead Jobs in New YorkTeam Lead Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for team leads in New York?
Large employers with established immigration programs are the most consistent sponsors. In New York, that includes financial institutions like JPMorgan Chase, Citigroup, and Goldman Sachs, technology companies like Google, Amazon, and IBM, and healthcare systems like NewYork-Presbyterian and Mount Sinai. Mid-size tech firms in Brooklyn and Midtown also sponsor team leads, particularly in software engineering and product.
Which visa types are most common for team lead roles in New York?
The H-1B is the most common visa for team leads in New York, particularly in technology, finance, and healthcare. The L-1A is relevant for team leads transferring from a foreign office of a multinational employer, as it applies to managers and executives. Australians may qualify for the E-3. Canadians and Mexicans may qualify under the TN category if the role meets specialty occupation criteria.
Which cities in New York have the most team lead sponsorship jobs?
New York City accounts for the overwhelming majority of team lead sponsorship activity in the state. Manhattan concentrates finance and enterprise tech roles, while Brooklyn's tech sector has grown steadily. Buffalo and Rochester have smaller but active markets tied to healthcare systems and manufacturing. Albany sees some demand from government contractors and state agencies with technology operations.
How to find team lead visa sponsorship jobs in New York?
Migrate Mate is built specifically for international candidates and filters team lead roles in New York by verified sponsorship history, so you're not sorting through listings from employers who won't sponsor. Search by role and state to see active openings from companies that have filed for visas in comparable positions. This saves significant time compared to applying broadly and discovering sponsorship availability late in the process.
Are there state-specific considerations for team lead visa sponsorship in New York?
New York City's prevailing wage requirements apply to H-1B roles, and the Department of Labor sets these at levels that reflect the city's high cost of living, meaning employers must meet a higher wage floor than in most other states. Team lead roles in finance and tech typically clear these thresholds. New York also has a dense university presence, including Columbia and NYU, which creates a pipeline of OPT candidates who later transition to sponsored status.
What is the prevailing wage for sponsored team lead jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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