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Job Title: Lead Cloud Infrastructure Engineer (GCP)
Location: Charlotte NC

Top Skills: GKE, Terraform, Infrastructure

Job Description:

Overview: We are seeking a highly skilled and motivated Lead Cloud Infrastructure Engineer with deep expertise in the Google Cloud Platform (GCP). This role is critical for leading our infrastructure provisioning efforts, providing advanced technical support, resolving complex issues, and ensuring the smooth operation of our GCP environments. The ideal candidate will possess deep knowledge of GCP services, a strong background in infrastructure as code using Terraform, excellent problem-solving skills, and proven leadership abilities.

Responsibilities:

- Infrastructure Provisioning and Automation:
- Lead the design, implementation, and maintenance of Infrastructure as Code (IaC) using Terraform.
- Develop and manage a library of reusable Terraform modules to ensure consistent, reliable, and scalable infrastructure provisioning.
- Automate the deployment, configuration, and management of GCP resources to improve efficiency and reduce manual intervention.

• Technical Support and Troubleshooting:
• Provide L2/L3 support for all aspects of the GCP environment.
• Troubleshoot and resolve complex infrastructure issues related to networking, security, and application hosting.

• Collaborate with L1 support and other teams to ensure the timely resolution of all technical issues.

• Technical Leadership:

• Lead and mentor a team of support engineers, fostering a collaborative and high-performance culture.
• Provide technical guidance and support to team members, ensuring best practices for infrastructure management are followed.

• Conduct regular team meetings and technical reviews to ensure alignment with organizational goals.

• Incident and Problem Management:

• Manage and resolve incidents and problems in a timely manner.
• Conduct root cause analysis for major incidents and implement corrective actions to prevent recurrence.

• Document incident resolutions and contribute to the team's knowledge base.

• Change and Release Management:

• Review and approve infrastructure-related Change Requests in ServiceNow.
• Participate in change management processes to ensure minimal disruption to services.

• Coordinate with relevant teams to deploy infrastructure changes and updates.

• Monitoring and Performance Tuning:

• Monitor GCP environments to ensure optimal performance, availability, and cost-effectiveness.
• Identify performance bottlenecks and implement tuning measures.

• Utilize monitoring tools to proactively detect and resolve infrastructure issues.

• Collaboration and Communication:

• Work closely with cross-functional teams, including development, operations, and security.
• Participate in JIRA scrum meetings for prioritization and planning.
• Communicate effectively with stakeholders, providing updates on support activities and project progress.

Qualifications

Education:

- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Experience:

- Minimum of 7 years of experience in IT infrastructure or cloud engineering roles.
- At least 3 years of hands-on experience with core GCP services.
- Proven experience in a leadership or technical lead role.

Technical Skills:

- Expert proficiency in Terraform for provisioning and managing GCP infrastructure.
- Strong experience with creating, managing, and versioning Terraform modules and state.
- Strong proficiency in GCP services (e.g., Compute Engine, Cloud Storage, VPC, IAM, Cloud SQL).
- Proficiency in scripting languages such as Python or Bash.
- Experience with monitoring and logging tools (e.g., Cloud Monitoring, Cloud Logging, Prometheus, Grafana).
- Familiarity with containerization technologies (e.g., Docker, GKE, Kubernetes) is a plus.
- Experience with other automation tools like Ansible is beneficial.

Leadership Skills:

- Strong leadership and team management skills.
- Ability to mentor and develop junior team members.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Adaptability and willingness to learn new technologies.

Certifications (Preferred):

- Google Cloud Professional Cloud Architect
- Google Cloud Professional Cloud DevOps Engineer
- HashiCorp Certified: Terraform Associate

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”