Lead Management Visa Sponsorship Jobs in North Dakota
Lead management roles in North Dakota are concentrated in Fargo and Bismarck, where agriculture technology firms, energy companies, and financial services employers like Gate City Bank and Basin Electric Power Cooperative hire for CRM and pipeline oversight positions. International candidates pursuing these roles typically need employer-sponsored H-1B visa or L-1 visas to work legally in the state.
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Get Access To All JobsINTRODUCTION
NISC specializes in developing and deploying enterprise-level and customer-facing software solutions for over 900 utilities and telecoms across North America. Our mission is to deliver technology solutions and services that are Member and Customer focused, quality driven, and value priced. We exist to serve our members and help them serve their communities through our innovative software products, services, and outstanding customer support.
The Team Lead, Utility Account Management reports to the Manager, Account Management. This position is responsible for managing and coaching the Utility Account Management team responsible for Members in the Western half of the United States.
As the Team Lead of Utility Account Management, you will be responsible for creating an atmosphere that ensures NISC's Members experience an ongoing, high-quality, personalized experience. As an effective team leader, you will ensure team cohesion, consistency of processes, and the review and implementation of best practices. This position includes a significant level of Member interaction, Member ownership, and direct participation in more complex work assigned to the team.
Essential Duties
- Use industry expertise and software knowledge to develop and advance Account Managers' market approach and knowledge, specifically within the Utility and Multi-Service markets.
- Ensure Account Managers are familiar with products and updates.
- Advocate NISC's strategy and culture among the Membership.
- Attend and present on various Member-focused topics at events as needed.
- Facilitate a collaborative team through consistent methodologies and processes.
- Conduct regular weekly one-on-ones with each team member.
- Maintain accurate records of all team member interactions utilizing OneNote, Salesforce, ServiceNow, Smartsheet, and Microsoft 365.
- Manage clerical and daily administrative responsibilities (timesheets, expense reports, etc.).
- Identify high-impact Member issues and work across divisions to ensure NISC's Membership is receiving high-quality service.
- Assist with Member challenges and questions, participate in calls as needed, and ensure the team is facilitating assistance for Members.
- Serve as a conduit between Account Managers, fellow Team Leads, and NISC projects and initiatives.
- Support internal and external communications related to NISC initiatives and Account Manager contributions.
- Educate the team regarding changes within the utility industry and market.
- Collaboratively and effectively work across teams and departmental leadership to accomplish goals and objectives.
- Engage in and support organizational activities and objectives.
- Demonstrate commitment to NISC's Statement of Shared Values.
- Perform other duties as assigned.
Knowledge, Skills & Abilities Preferred
- Generally requires 10+ years of account management, product sales, and/or support experience at NISC or equivalent related experience.
- Exceptional customer relationship management skills.
- Ability to establish credibility and project an executive presence to interact effectively with current and prospective Members, Customers, and industry representatives at all levels of their organizations.
- Strong knowledge of the rural electric cooperative and municipal utility industry, including current events, trends, and challenges.
- Ability to understand the dynamics and issues related to the lifecycle of a Member's IT solutions and effectively counsel them on opportunities for improvement.
- Strong negotiation and conflict resolution skills.
- Ability to identify and effectively resolve key issues with clients.
- Knowledge of industry IT standards, terminology, and typical utility work processes.
- Strong project management skills.
- Excellent writing, editing, communication, and interpersonal skills.
- Superior presentation skills for audiences of all sizes.
- Ability to coach, mentor, and develop team members.
- Ability to maintain the highest level of professionalism and ethical behavior.
- Commitment to NISC's Statement of Shared Values.
- Ability to travel as necessary to meet the goals and objectives of the position.
- Experience with Salesforce.
Education Preferred
- Bachelor's Degree in a business-related field or equivalent experience.
INTRODUCTION
NISC specializes in developing and deploying enterprise-level and customer-facing software solutions for over 900 utilities and telecoms across North America. Our mission is to deliver technology solutions and services that are Member and Customer focused, quality driven, and value priced. We exist to serve our members and help them serve their communities through our innovative software products, services, and outstanding customer support.
The Team Lead, Utility Account Management reports to the Manager, Account Management. This position is responsible for managing and coaching the Utility Account Management team responsible for Members in the Western half of the United States.
As the Team Lead of Utility Account Management, you will be responsible for creating an atmosphere that ensures NISC's Members experience an ongoing, high-quality, personalized experience. As an effective team leader, you will ensure team cohesion, consistency of processes, and the review and implementation of best practices. This position includes a significant level of Member interaction, Member ownership, and direct participation in more complex work assigned to the team.
Essential Duties
- Use industry expertise and software knowledge to develop and advance Account Managers' market approach and knowledge, specifically within the Utility and Multi-Service markets.
- Ensure Account Managers are familiar with products and updates.
- Advocate NISC's strategy and culture among the Membership.
- Attend and present on various Member-focused topics at events as needed.
- Facilitate a collaborative team through consistent methodologies and processes.
- Conduct regular weekly one-on-ones with each team member.
- Maintain accurate records of all team member interactions utilizing OneNote, Salesforce, ServiceNow, Smartsheet, and Microsoft 365.
- Manage clerical and daily administrative responsibilities (timesheets, expense reports, etc.).
- Identify high-impact Member issues and work across divisions to ensure NISC's Membership is receiving high-quality service.
- Assist with Member challenges and questions, participate in calls as needed, and ensure the team is facilitating assistance for Members.
- Serve as a conduit between Account Managers, fellow Team Leads, and NISC projects and initiatives.
- Support internal and external communications related to NISC initiatives and Account Manager contributions.
- Educate the team regarding changes within the utility industry and market.
- Collaboratively and effectively work across teams and departmental leadership to accomplish goals and objectives.
- Engage in and support organizational activities and objectives.
- Demonstrate commitment to NISC's Statement of Shared Values.
- Perform other duties as assigned.
Knowledge, Skills & Abilities Preferred
- Generally requires 10+ years of account management, product sales, and/or support experience at NISC or equivalent related experience.
- Exceptional customer relationship management skills.
- Ability to establish credibility and project an executive presence to interact effectively with current and prospective Members, Customers, and industry representatives at all levels of their organizations.
- Strong knowledge of the rural electric cooperative and municipal utility industry, including current events, trends, and challenges.
- Ability to understand the dynamics and issues related to the lifecycle of a Member's IT solutions and effectively counsel them on opportunities for improvement.
- Strong negotiation and conflict resolution skills.
- Ability to identify and effectively resolve key issues with clients.
- Knowledge of industry IT standards, terminology, and typical utility work processes.
- Strong project management skills.
- Excellent writing, editing, communication, and interpersonal skills.
- Superior presentation skills for audiences of all sizes.
- Ability to coach, mentor, and develop team members.
- Ability to maintain the highest level of professionalism and ethical behavior.
- Commitment to NISC's Statement of Shared Values.
- Ability to travel as necessary to meet the goals and objectives of the position.
- Experience with Salesforce.
Education Preferred
- Bachelor's Degree in a business-related field or equivalent experience.
Lead Management Job Roles in North Dakota
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Search Lead Management Jobs in North DakotaLead Management Jobs in North Dakota: Frequently Asked Questions
Which companies sponsor visas for lead management roles in North Dakota?
Sponsorship for lead management positions in North Dakota comes primarily from larger employers in agriculture technology, energy, and financial services. Companies like Microsoft (with operations in Fargo), Basin Electric Power Cooperative, and regional healthcare systems such as Sanford Health have histories of H-1B sponsorship for professional roles. Smaller firms sponsor less frequently, so targeting enterprise-scale employers in Fargo and Bismarck improves your chances.
Which visa types are most common for lead management roles in North Dakota?
The H-1B is the most common visa for lead management roles in North Dakota, as these positions generally qualify as specialty occupations requiring a bachelor's degree in business, marketing, or a related field. Candidates already working for a multinational company may qualify for an L-1B intracompany transfer. Australian citizens have the additional option of the E-3 visa, which follows a similar process to the H-1B but without the annual lottery cap.
How to find lead management visa sponsorship jobs in North Dakota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for lead management roles in North Dakota without sorting through employers who don't sponsor. You can filter by state and job category to surface relevant openings in cities like Fargo and Bismarck. Because lead management sponsorship in North Dakota is concentrated among larger employers, using a targeted tool like Migrate Mate saves significant time.
Which cities in North Dakota have the most lead management sponsorship jobs?
Fargo is the clear center of gravity for lead management sponsorship in North Dakota, driven by its concentration of technology companies, healthcare systems, and regional corporate headquarters. Bismarck, as the state capital, hosts energy sector employers and government contractors where lead management roles appear. Grand Forks has a smaller but growing presence, partly tied to University of North Dakota alumni networks and nearby agricultural technology firms.
Are there state-specific considerations for lead management visa sponsorship in North Dakota?
North Dakota's relatively small labor market means fewer total sponsorship openings compared to coastal states, but competition for those roles is also lower. Employers must pay the prevailing wage for lead management positions as determined by the Department of Labor's wage data for the Fargo or Bismarck metropolitan areas. North Dakota State University and the University of North Dakota produce business graduates who sometimes connect with sponsoring employers through campus recruiting pipelines, which can be a relevant entry point.
What is the prevailing wage for sponsored lead management jobs in North Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.