Customer Support Visa Sponsorship Jobs in Ohio
Ohio's customer support job market spans major employers in Columbus, Cleveland, and Cincinnati, with companies like JPMorgan Chase, Nationwide Insurance, and Hyland Software regularly hiring for support roles. International candidates seeking visa sponsorship will find opportunities concentrated in the state's finance, insurance, healthcare IT, and enterprise software sectors.
Find Customer Support JobsOverview
Showing 5 of 4,003+ Customer Support Jobs in Ohio with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 4,003+ Customer Support Jobs in Ohio with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs in Ohio with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
ROLE AND RESPONSIBILITIES
Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.
Your Superpowers in Action:
- Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
- Troubleshoot and reproduce issues across NGS workflows, from pipeline configuration to data quality control.
- Translate complex bioinformatics concepts into clear, actionable guidance tailored to user needs.
- Collaborate with product and engineering to escalate defects, influence roadmaps, and advocate for customer priorities.
- Partner with the sales team to support software product demonstrations and technical evaluations.
BASIC QUALIFICATIONS
- Bachelor’s degree or higher in bioinformatics, computational biology, computer science, or a related field.
- 2 years of hands-on experience analyzing next generation sequencing data; familiarity with NGS data formats, pipelines, and quality control processes.
- Strong communication and problem-solving skills.
- 40% Travel
PREFERRED QUALIFICATIONS
- Experience in clinical genetics laboratory (Bioinformatics for sequencing)
- Experience in / understanding of a Newborn Screening laboratory setup will be an advantage
- Background supporting NGS analysis pipelines or clinical genomics software in a customer-facing role.
- Familiarity with cloud computing.
- Masters degree in bioinformatics, computational biology
COMPENSATION
- The pay range for this full-time position is a salary $70,000.00 - $80,000.00 USD Annually. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
WHAT WE OFFER
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
INTRODUCTION
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity.
ROLE AND RESPONSIBILITIES
Join us as the go-to technical ally for Newborn Screening scientists and bioinformatics users. You will diagnose and resolve issues across next-generation sequencing (NGS) workflows, translate complex concepts into practical guidance, and champion customer needs with cross-functional teams. This is a remote-first role with up to 40% travel for on-site support, training, and collaborations.
Your Superpowers in Action:
- Serve as the dedicated technical support contact for Newborn Screening scientists and bioinformatics users via phone, email, and on-site visits, ensuring timely, high-quality resolutions.
- Troubleshoot and reproduce issues across NGS workflows, from pipeline configuration to data quality control.
- Translate complex bioinformatics concepts into clear, actionable guidance tailored to user needs.
- Collaborate with product and engineering to escalate defects, influence roadmaps, and advocate for customer priorities.
- Partner with the sales team to support software product demonstrations and technical evaluations.
BASIC QUALIFICATIONS
- Bachelor’s degree or higher in bioinformatics, computational biology, computer science, or a related field.
- 2 years of hands-on experience analyzing next generation sequencing data; familiarity with NGS data formats, pipelines, and quality control processes.
- Strong communication and problem-solving skills.
- 40% Travel
PREFERRED QUALIFICATIONS
- Experience in clinical genetics laboratory (Bioinformatics for sequencing)
- Experience in / understanding of a Newborn Screening laboratory setup will be an advantage
- Background supporting NGS analysis pipelines or clinical genomics software in a customer-facing role.
- Familiarity with cloud computing.
- Masters degree in bioinformatics, computational biology
COMPENSATION
- The pay range for this full-time position is a salary $70,000.00 - $80,000.00 USD Annually. This range reflects the minimum and maximum target for a new hire in this position. The pay offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
WHAT WE OFFER
We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan
Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.
For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.
Customer Support Job Roles in Ohio
See all 4,003+ Customer Support Jobs in Ohio
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Support Jobs in OhioCustomer Support Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Ohio?
Ohio-based employers with documented H-1B visa sponsorship activity in customer support and related functions include JPMorgan Chase and Fifth Third Bank in Cincinnati, Nationwide and Cardinal Health in Columbus, and Cleveland Clinic in the Greater Cleveland area. Enterprise software companies like Hyland and Veeva Systems also hire for technical support roles that have historically supported visa sponsorship. Sponsorship availability varies by role, team, and hiring cycle.
Which visa types are most common for customer support roles in Ohio?
The H-1B is the most common visa for customer support roles that qualify as specialty occupations, typically technical support or enterprise customer success positions requiring a relevant bachelor's degree. L-1B visas apply when a multinational employer transfers a specialist internally. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. Standard customer service roles without a degree requirement generally do not qualify for these visa categories.
Which cities in Ohio have the most customer support sponsorship jobs?
Columbus has the highest concentration, driven by its large financial services, insurance, and tech employer base. Cincinnati follows, particularly for roles tied to consumer goods, banking, and healthcare companies headquartered there. Cleveland's healthcare and manufacturing sectors generate demand for technical and enterprise support roles. Smaller markets like Dayton and Toledo have fewer openings but still host regional offices of national companies that sponsor visas.
How to find customer support visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international candidates and filters customer support jobs in Ohio by visa sponsorship eligibility, so you're not sorting through roles that won't consider visa holders. Search by city, such as Columbus or Cincinnati, to focus on the strongest local markets. Roles listed on Migrate Mate in this category often include technical support, customer success, and implementation specialist positions at Ohio employers with sponsorship track records.
Are there state-specific factors that affect visa sponsorship for customer support jobs in Ohio?
Ohio's lower cost of living compared to coastal tech hubs means prevailing wage requirements for H-1B customer support roles tend to be more accessible for employers, though all sponsors must still meet Department of Labor wage standards for the specific occupation and location. Ohio also has several large universities, including Ohio State and Case Western Reserve, that generate OPT pipelines into customer support and customer success roles, giving employers familiarity with sponsoring international graduates.
What is the prevailing wage for sponsored customer support jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.