Sales Support Specialist Visa Sponsorship Jobs in Ohio
Ohio's sales support specialist roles are concentrated in Columbus, Cleveland, and Cincinnati, where employers in healthcare technology, financial services, and manufacturing actively hire internationally. Companies like Salesforce, Oracle, and Progressive Insurance have Ohio operations that have historically supported visa sponsorship for business and sales operations talent.
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Get Access To All JobsINTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Why you’ll love it here!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support
- Located in Cleveland, OH
- Full-Time
- Hybrid
Join our dynamic Sales Support Department as a Customer & Sales Support Specialist. In this role, you'll assist the Business Development (outside sales) team by performing clerical tasks with precision in a fast-paced environment. Your responsibilities include data entry, basic bookkeeping, creating quotes and orders, collaborating with vendors and internal departments, and providing top-notch customer service. Your focus will contribute to profitable revenue growth and effective customer relationship management.
Essential Functions & Responsibilities
- Will be a key inside contact for customers with timely and accurate processing of incoming orders and quotation requests via phone, fax, online chat or email, ensuring a high level of customer satisfaction
- Support external sales representatives, including maintaining customer base, setting up order guides and pricing, order entry, quoting, monitoring back orders and sample requests
- Focus on improving lines per order and increasing profit margin
- Establish and maintain strong positive customer relationships
- Provide courteous and efficient servicing of customer requests
- Learn key contacts
- Ask for the order
- Follow up on purchases and address any customer service issues
- Respond to customer literature request including, product information, tracking information, and proof of delivery
- Assist in managing plan for weekly/monthly outbound calls to assigned customers/sales reps to build relationships and orders
- Achieve and maintain high level of product knowledge through product training, reading written materials, and utilizing resources/tools available for support
- Resolve all customer issues/opportunities such as pricing, tracking shipments and/or processing credits
- Support and communicate with all internal departments – Sales, Finance, Warehouse, purchasing – to ensure customers’ requirements are met or exceeded
- Determine customer requirements and expectations in order to recommend specific product solutions via research
- Provide back-up while sales representatives are on vacation
- Minimal travel may be required from time to time
Competencies, Skills and Abilities
- Superior customer service attitude with unwavering commitment to the customer, team, and Company
- Clear, concise, and genuine phone presence
- Advanced math skills
- Ability to prioritize and multi-task in a fast-paced and demanding environment
- Sales minded with winning attitude and proven success in developing long term relationships with current account base and new business opportunities
- Strong organizational skills
- Highly motivated and self-directed
- Results oriented team player with a committed effort to meet goal numbers
- High attention to detail
- Strong working knowledge of MS Word, Excel, and Outlook and MS Operating system
- Strong professional work ethic
- Maintains a positive/calm attitude when handling problems or the unexpected
- Demonstrate resourcefulness
Preferred
- Working knowledge of Oracle Systems, CRM platforms
- Working knowledge of Auto-Quotes system
Essential Education:
- High school diploma
Preferred Education:
- Bachelor’s degree
- CFSP Certification
Essential Experience:
- 2+ years customer service experience
Preferred Experience:
- Previous foodservice industry experience
- 2+ years sales support environment
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
INTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Why you’ll love it here!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support
- Located in Cleveland, OH
- Full-Time
- Hybrid
Join our dynamic Sales Support Department as a Customer & Sales Support Specialist. In this role, you'll assist the Business Development (outside sales) team by performing clerical tasks with precision in a fast-paced environment. Your responsibilities include data entry, basic bookkeeping, creating quotes and orders, collaborating with vendors and internal departments, and providing top-notch customer service. Your focus will contribute to profitable revenue growth and effective customer relationship management.
Essential Functions & Responsibilities
- Will be a key inside contact for customers with timely and accurate processing of incoming orders and quotation requests via phone, fax, online chat or email, ensuring a high level of customer satisfaction
- Support external sales representatives, including maintaining customer base, setting up order guides and pricing, order entry, quoting, monitoring back orders and sample requests
- Focus on improving lines per order and increasing profit margin
- Establish and maintain strong positive customer relationships
- Provide courteous and efficient servicing of customer requests
- Learn key contacts
- Ask for the order
- Follow up on purchases and address any customer service issues
- Respond to customer literature request including, product information, tracking information, and proof of delivery
- Assist in managing plan for weekly/monthly outbound calls to assigned customers/sales reps to build relationships and orders
- Achieve and maintain high level of product knowledge through product training, reading written materials, and utilizing resources/tools available for support
- Resolve all customer issues/opportunities such as pricing, tracking shipments and/or processing credits
- Support and communicate with all internal departments – Sales, Finance, Warehouse, purchasing – to ensure customers’ requirements are met or exceeded
- Determine customer requirements and expectations in order to recommend specific product solutions via research
- Provide back-up while sales representatives are on vacation
- Minimal travel may be required from time to time
Competencies, Skills and Abilities
- Superior customer service attitude with unwavering commitment to the customer, team, and Company
- Clear, concise, and genuine phone presence
- Advanced math skills
- Ability to prioritize and multi-task in a fast-paced and demanding environment
- Sales minded with winning attitude and proven success in developing long term relationships with current account base and new business opportunities
- Strong organizational skills
- Highly motivated and self-directed
- Results oriented team player with a committed effort to meet goal numbers
- High attention to detail
- Strong working knowledge of MS Word, Excel, and Outlook and MS Operating system
- Strong professional work ethic
- Maintains a positive/calm attitude when handling problems or the unexpected
- Demonstrate resourcefulness
Preferred
- Working knowledge of Oracle Systems, CRM platforms
- Working knowledge of Auto-Quotes system
Essential Education:
- High school diploma
Preferred Education:
- Bachelor’s degree
- CFSP Certification
Essential Experience:
- 2+ years customer service experience
Preferred Experience:
- Previous foodservice industry experience
- 2+ years sales support environment
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
Sales Support Specialist Job Roles in Ohio
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Search Sales Support Specialist Jobs in OhioSales Support Specialist Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for sales support specialists in Ohio?
Technology and financial services firms with significant Ohio operations are among the more active sponsors for sales support specialist roles. Companies such as Oracle in Columbus, Progressive Insurance in Mayfield Village, and Encova Insurance in Columbus have filed Labor Condition Applications for business and sales operations positions. Large healthcare technology firms concentrated in central Ohio also sponsor this role category with some regularity.
Which visa types are most common for sales support specialist roles in Ohio?
The H-1B visa is the most common visa category for sales support specialists in Ohio, provided the role requires a bachelor's degree in a specific field such as business administration, marketing, or information systems. Some employers also sponsor H-1B transfers for candidates already holding valid H-1B status with another employer, which avoids the annual lottery. TN visas apply to Canadian and Mexican nationals in qualifying business roles.
Which cities in Ohio have the most sales support specialist sponsorship jobs?
Columbus leads Ohio for sales support specialist sponsorship activity, driven by its concentration of technology, insurance, and financial services employers. Cleveland follows, with a strong base of healthcare, manufacturing, and professional services firms. Cincinnati rounds out the top three, where consumer goods companies and regional banks maintain sales operations teams. Dublin and Westerville, as Columbus suburbs, also host corporate headquarters with sponsoring capacity.
How to find sales support specialist visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically for roles that offer visa sponsorship, so you can search sales support specialist positions in Ohio without sifting through listings that won't support international candidates. Migrate Mate aggregates roles from employers with documented sponsorship histories, making it more efficient than searching general job boards where sponsorship status is rarely disclosed upfront.
Are there any Ohio-specific considerations for sales support specialists seeking visa sponsorship?
Ohio employers filing H-1B petitions for sales support specialists must meet Department of Labor prevailing wage requirements for the specific metropolitan area, which differ across Columbus, Cleveland, and Cincinnati. Candidates with degrees from Ohio State University, Case Western Reserve, or University of Cincinnati sometimes have established relationships with local employers that smooth the sponsorship conversation. Ohio has no state-level work authorization requirements beyond federal visa compliance.
What is the prevailing wage for sponsored sales support specialist jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.