Sales Support Specialist Visa Sponsorship Jobs in New Mexico
Sales support specialist roles in New Mexico are concentrated in Albuquerque, where technology firms, healthcare organizations, and federal contractors maintain active sales operations. Companies like Sandia National Laboratories' commercial partners and regional tech employers have sponsored foreign workers in client-facing and sales coordination functions. International candidates with relevant experience will find the most opportunities in the Albuquerque metro.
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Get Access To All JobsINTRODUCTION
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service, and be part of meaningful change for New Mexico's future.
These positions are within CYFD's Protective Services Division call center that operates 24 hours a day 7 days a week.
Protective Services has positions available with non-traditional hours, days and weekends. Please let the interview panel know if you are interested in non-traditional days and/or hours.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
THIS POSTING MAY BE USED TO FILL MULTIPLE VACANCIES.
APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES.
ROLE AND RESPONSIBILITIES
Child Protective Services Case Workers make decisions regarding the safety of a child or vulnerable adult, whether to forward referrals to local field offices for investigation or refer a family who has been in an abuse/neglect situation to supportive services. They participate in "phone triage" as recipients of reports, operator, or designated runner. Duties include triage of calls, routing calls to, assessing if injuries have occurred, or are imminent to alleged victim(s); document incoming calls and referrals (IandR); provide callers with resource information; taking messages when appropriate; checking voice mail or status and/or call back messages, and communicating with colleagues and supervisors.
The following describes what the duties for each service area:
- Maintains knowledge of the New Mexico Children's Code and obtains information necessary to create appropriate case plans to provide safety, permanency, and well-being to children.
- Assess the safety of and risk to all children of the family who are the subject of a CPS referral as well as assess the family needs and strengths throughout the life of a case.
- Notify supervisor of any child(ren) placed into emergency custody by law enforcement and/or those requiring placement.
- Participate in any local Quality Assurance reviews.
- Participate on agency work groups and/or task forces as assigned.
- Actively seek ways of improving procedures with Statewide Central Intake, including but not limited to Phone Triage.
- Ensure that "ready lights" are on and be available to accept calls, unless otherwise approved by supervisor.
- Answer call wait light, police line(s), and designated social work line(s) in a prompt manner.
- Determine if Indian Child Welfare Act (ICWA) applies.
- Review intakes to assure quality of reporting.
- Use the SDM tools to ensure good decision making.
- Manage workflow, when necessary, i.e., IMPACT/FACTS is down, sick leave, training, and vacancies.
- Conduct SDM case reviews.
- All case workers will complete IMPACT/FACTS documentation on providers as per policy and procedure.
MINIMUM QUALIFICATIONS
Bachelor's degree in social work, education, counseling, psychology, sociology, criminal justice or family studies from an accredited college/university. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
EMPLOYMENT REQUIREMENTS
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
WORKING CONDITIONS
Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
SUPPLEMENTAL INFORMATION
Do you know what Total Compensation is? Click here.
Agency Contact Information: Desarae Gonzales, desarae.gonzales@cyfd.nm.gov Email.
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
INTRODUCTION
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service, and be part of meaningful change for New Mexico's future.
These positions are within CYFD's Protective Services Division call center that operates 24 hours a day 7 days a week.
Protective Services has positions available with non-traditional hours, days and weekends. Please let the interview panel know if you are interested in non-traditional days and/or hours.
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
THIS POSTING MAY BE USED TO FILL MULTIPLE VACANCIES.
APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES.
ROLE AND RESPONSIBILITIES
Child Protective Services Case Workers make decisions regarding the safety of a child or vulnerable adult, whether to forward referrals to local field offices for investigation or refer a family who has been in an abuse/neglect situation to supportive services. They participate in "phone triage" as recipients of reports, operator, or designated runner. Duties include triage of calls, routing calls to, assessing if injuries have occurred, or are imminent to alleged victim(s); document incoming calls and referrals (IandR); provide callers with resource information; taking messages when appropriate; checking voice mail or status and/or call back messages, and communicating with colleagues and supervisors.
The following describes what the duties for each service area:
- Maintains knowledge of the New Mexico Children's Code and obtains information necessary to create appropriate case plans to provide safety, permanency, and well-being to children.
- Assess the safety of and risk to all children of the family who are the subject of a CPS referral as well as assess the family needs and strengths throughout the life of a case.
- Notify supervisor of any child(ren) placed into emergency custody by law enforcement and/or those requiring placement.
- Participate in any local Quality Assurance reviews.
- Participate on agency work groups and/or task forces as assigned.
- Actively seek ways of improving procedures with Statewide Central Intake, including but not limited to Phone Triage.
- Ensure that "ready lights" are on and be available to accept calls, unless otherwise approved by supervisor.
- Answer call wait light, police line(s), and designated social work line(s) in a prompt manner.
- Determine if Indian Child Welfare Act (ICWA) applies.
- Review intakes to assure quality of reporting.
- Use the SDM tools to ensure good decision making.
- Manage workflow, when necessary, i.e., IMPACT/FACTS is down, sick leave, training, and vacancies.
- Conduct SDM case reviews.
- All case workers will complete IMPACT/FACTS documentation on providers as per policy and procedure.
MINIMUM QUALIFICATIONS
Bachelor's degree in social work, education, counseling, psychology, sociology, criminal justice or family studies from an accredited college/university. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
EMPLOYMENT REQUIREMENTS
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
WORKING CONDITIONS
Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
SUPPLEMENTAL INFORMATION
Do you know what Total Compensation is? Click here.
Agency Contact Information: Desarae Gonzales, desarae.gonzales@cyfd.nm.gov Email.
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Sales Support Specialist Job Roles in New Mexico
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Search Sales Support Specialist Jobs in New MexicoSales Support Specialist Jobs in New Mexico: Frequently Asked Questions
Which companies sponsor visas for sales support specialists in New Mexico?
Albuquerque-based technology companies, healthcare systems such as Presbyterian Healthcare Services, and federal contractors with commercial divisions are among the employers that have sponsored foreign workers in sales support and client services roles in New Mexico. Larger multinationals with New Mexico offices, including those in the defense and energy sectors, are more likely to have established immigration sponsorship programs than smaller regional firms.
Which visa types are most common for sales support specialist roles in New Mexico?
The H-1B visa is the most common visa for sales support specialists when the role requires a bachelor's degree in a specific field such as business, marketing, or communications and meets the specialty occupation standard. The TN visa is an option for Canadian and Mexican nationals in qualifying business roles. The L-1B may apply for intracompany transfers with specialized knowledge. Eligibility depends on how the employer defines the role and its educational requirements.
How to find sales support specialist visa sponsorship jobs in New Mexico?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter sales support specialist roles by state, including New Mexico. Rather than sorting through general job boards where sponsorship availability is unclear, Migrate Mate surfaces positions from employers with active sponsorship histories. Focusing on Albuquerque-based technology, healthcare, and government contracting employers will give you the strongest results for this role in New Mexico.
Which cities in New Mexico have the most sales support specialist sponsorship jobs?
Albuquerque is by far the primary market for sales support specialist roles in New Mexico, given its concentration of technology companies, healthcare systems, and federal contractors. Santa Fe has a smaller professional services sector with occasional openings. Las Cruces, home to New Mexico State University and some manufacturing operations, represents a secondary market. For visa sponsorship specifically, Albuquerque offers the greatest concentration of employers with the infrastructure to support international hires.
Are there state-specific considerations for sales support specialists seeking sponsorship in New Mexico?
New Mexico's economy is heavily influenced by federal research institutions, defense contractors, and energy companies, which shapes the types of sales support roles available. Employers filing H-1B petitions must pay the Department of Labor prevailing wage for the role and location, which is determined by the specific job duties and Albuquerque or relevant metro area data. Candidates should ensure their job title and described duties genuinely meet the specialty occupation threshold, as sales support roles can face additional scrutiny during USCIS adjudication.
What is the prevailing wage for sponsored sales support specialist jobs in New Mexico?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.