Sales Support Specialist Visa Sponsorship Jobs in Virginia
Virginia's sales support specialist market spans federal contractors in the D.C. metro corridor, technology firms in Northern Virginia's Dulles Tech Corridor, and defense-adjacent companies in Reston, Tysons, and Herndon. Employers like Leidos, SAIC, and Booz Allen Hamilton have active sponsorship histories, making Virginia one of the more active states for international candidates pursuing this role.
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Get Access To All JobsINTRODUCTION
The Sales Support Specialist plays a crucial role in ensuring the smooth operation of the sales process by providing comprehensive support to both internal teams and external customers to ensure customer satisfaction and revenue growth. This position involves handling requests related to our Research and Software products, addressing customer inquiries, and collaborating closely with sales and other internal teams to meet customer needs. The ideal candidate will have strong business communication skills, attention to detail, and the ability to provide world-class support in a fast-paced environment.
ROLE AND RESPONSIBILITIES
- Provide timely and accurate responses to customer inquiries via phone, email, or chat.
- Assist both internal and external customers with general inquiries related to accounts, subscriptions and invoices.
- Resolve customer complaints and issues in a professional and efficient manner.
- Ensure customer satisfaction by maintaining effective communication and following up on any unresolved concerns.
- Coordinate with other departments (e.g., finance, legal, commercial operations) to ensure that customer needs are met effectively.
- Support customer retention efforts by delivering excellent service.
- Process vendor form requests from customers or internal teams, ensuring accuracy and timely submission.
- Follow company policies regarding changes to customer subscriptions.
- Work towards achieving challenging goals and performance targets, both individually and as part of a team.
- Able to work a flexible schedule within Bloomberg Industry Group hours of operations.
BASIC QUALIFICATIONS
Education:
College level coursework in business, marketing, and/or subjects related to Bloomberg Industry Group services or equivalent experience is required.
Experience:
A minimum of three years experience working with Bloomberg Industry Group products, pricing, business requirements, policies, procedures, and/or systems in a consultative customer support role, including at least one year as Key Account Specialist (or equivalent experience managing assigned accounts) is required.
Experience using PC-based word processing, spreadsheet, and database software is required.
Equal Opportunity
Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).
INTRODUCTION
The Sales Support Specialist plays a crucial role in ensuring the smooth operation of the sales process by providing comprehensive support to both internal teams and external customers to ensure customer satisfaction and revenue growth. This position involves handling requests related to our Research and Software products, addressing customer inquiries, and collaborating closely with sales and other internal teams to meet customer needs. The ideal candidate will have strong business communication skills, attention to detail, and the ability to provide world-class support in a fast-paced environment.
ROLE AND RESPONSIBILITIES
- Provide timely and accurate responses to customer inquiries via phone, email, or chat.
- Assist both internal and external customers with general inquiries related to accounts, subscriptions and invoices.
- Resolve customer complaints and issues in a professional and efficient manner.
- Ensure customer satisfaction by maintaining effective communication and following up on any unresolved concerns.
- Coordinate with other departments (e.g., finance, legal, commercial operations) to ensure that customer needs are met effectively.
- Support customer retention efforts by delivering excellent service.
- Process vendor form requests from customers or internal teams, ensuring accuracy and timely submission.
- Follow company policies regarding changes to customer subscriptions.
- Work towards achieving challenging goals and performance targets, both individually and as part of a team.
- Able to work a flexible schedule within Bloomberg Industry Group hours of operations.
BASIC QUALIFICATIONS
Education:
College level coursework in business, marketing, and/or subjects related to Bloomberg Industry Group services or equivalent experience is required.
Experience:
A minimum of three years experience working with Bloomberg Industry Group products, pricing, business requirements, policies, procedures, and/or systems in a consultative customer support role, including at least one year as Key Account Specialist (or equivalent experience managing assigned accounts) is required.
Experience using PC-based word processing, spreadsheet, and database software is required.
Equal Opportunity
Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group’s policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law (“Protected Characteristic”). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics (“Discrimination”).
Sales Support Specialist Job Roles in Virginia
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Search Sales Support Specialist Jobs in VirginiaSales Support Specialist Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for sales support specialists in Virginia?
Federal contractors and technology companies in Northern Virginia account for a large share of sponsorship activity for sales support specialist roles. Companies including Leidos, SAIC, Booz Allen Hamilton, DXC Technology, and Perspecta have filed Labor Condition Applications for similar positions. Enterprise software and cloud service providers based in Reston, Tysons, and Herndon also sponsor regularly for sales support and client-facing operations roles.
Which visa types are most common for sales support specialist roles in Virginia?
The H-1B visa is the most common visa category for sales support specialists in Virginia when the role requires a bachelor's degree in a relevant field such as business, marketing, or communications. Some employers also sponsor through the L-1B for internal transfers with specialized knowledge. Australian citizens may qualify for the E-3 visa, which has no lottery and processes on a rolling basis throughout the year.
Which cities in Virginia have the most sales support specialist sponsorship jobs?
Northern Virginia cities generate the highest concentration of sponsorship activity for sales support specialists. Reston, Tysons, Herndon, and McLean are particularly active given the density of federal contractors, IT services firms, and enterprise software companies headquartered there. Arlington and Alexandria also have strong hiring pipelines, partly due to proximity to federal agencies and a growing base of consulting and technology employers.
How to find sales support specialist visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to search sales support specialist roles in Virginia without manually screening out employers who don't sponsor. You can narrow results by location, filtering for Northern Virginia cities where sponsorship activity is highest. Migrate Mate's listings focus on employers actively filing for work visas, which saves significant time compared to general job searching.
Are there state-specific considerations for sales support specialist sponsorship jobs in Virginia?
Virginia's concentration of federal contractors creates some role-specific considerations. Many positions require security clearance eligibility, which can be a factor for international candidates since clearances are generally not available to non-U.S. persons. However, a significant number of commercial technology and SaaS companies in Northern Virginia hire sales support specialists under H-1B sponsorship without clearance requirements, and these roles are often accessible to international candidates on appropriate work visas.
What is the prevailing wage for sponsored sales support specialist jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.