Team Lead Visa Sponsorship Jobs in Ohio
Ohio's team lead hiring spans manufacturing hubs like Toledo and Dayton, tech employers in Columbus and Cincinnati, and healthcare networks across Cleveland. Companies such as JPMorgan Chase, Nationwide, and Procter & Gamble have sponsored team leads in Ohio. International candidates typically pursue H-1B visa or L-1 visas, depending on whether the role qualifies as a specialty occupation.
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Get Access To All JobsBy joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Casualty Care Team Lead
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063
Potential shift would be Monday - Friday 7AM - 8AM Start Time
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Casualty Care Team Lead
Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063
Potential shift would be Monday - Friday 7AM - 8AM Start Time
PRIMARY PURPOSE: To develop, implement, and maintain the delivery of world-class service including quality assurance, client services, and workforce management ensuring departmental objectives are met.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress, and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction, and support and monitors team's daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement, and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation, and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Team Lead Job Roles in Ohio
See all 440+ Team Lead Jobs in Ohio
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Search Team Lead Jobs in OhioTeam Lead Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for team leads in Ohio?
Large Ohio-based employers with documented sponsorship histories include JPMorgan Chase in Columbus, Procter & Gamble in Cincinnati, and Cleveland Clinic across Northeast Ohio. Manufacturing firms in the Dayton and Toledo corridors, along with insurance and fintech companies headquartered in Columbus, have also sponsored team lead roles. Sponsorship activity tends to concentrate at enterprise-scale employers rather than smaller regional firms.
Which visa types are most common for team lead roles in Ohio?
The H-1B is the most common visa for team leads in Ohio when the position qualifies as a specialty occupation, typically requiring a relevant bachelor's degree or higher. The L-1A is another path for candidates transferring from an overseas office of the same employer into a managerial or executive team lead capacity. Candidates already authorized to work in the U.S. on OPT or other nonimmigrant status often pursue H-1B sponsorship through their Ohio employer.
Which cities in Ohio have the most team lead sponsorship jobs?
Columbus consistently leads Ohio for sponsored team lead positions, driven by its concentration of financial services, insurance, and technology employers. Cincinnati is a strong secondary market, particularly in consumer goods and healthcare. Cleveland supports demand through its large hospital systems and manufacturing sector. Dayton and Akron have smaller but active sponsorship markets tied to aerospace, defense, and polymer industries.
How to find team lead visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse team lead roles in Ohio without sifting through positions that don't offer sponsorship. You can filter by state and job category to focus on Ohio employers actively hiring international candidates for team lead positions across industries like technology, healthcare, and manufacturing.
Are there state-specific factors that affect team lead visa sponsorship in Ohio?
Ohio's prevailing wage requirements for H-1B team lead roles are set at the federal level by the Department of Labor, but wage levels vary meaningfully between Columbus metro salaries and those in smaller Ohio markets like Lima or Zanesville. Employers must file a Labor Condition Application certifying they'll pay at least the prevailing wage for the specific location. Ohio's large research university system, including Ohio State and Case Western Reserve, also generates a pipeline of OPT-eligible graduates who later seek H-1B sponsorship for team lead roles.
What is the prevailing wage for sponsored team lead jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.