General information

Career area
Portfolio Management

Work Location(s)
2000 Westinghouse, PA

Remote?
No

Ref #
22291

Posted Date
06-12-26

Working time
Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Coordinates administration for dealership obligations including DFI. Accurate, appropriate and timely review/approval of dealership on-boards, renewals and terminations. Management oversight of TOS violations, retail draft privilege, title follow-up, contract reversals, prohibited customer listing. Ensure adherence with KYC requirements for non-Wholesale portfolio. Sales Organization enhanced communications - timeliness and appropriateness of activities with the Field Sales staffs.

The Work Itself

• Promptly escalate any non-compliant matters to the appropriate business unit leader.
• Proactively identify means to mitigate risk and promptly identify accounts with elevated risk level; take appropriate responsive action(s).
• Ensure risk ratings are accurate and commensurate with risk and are aligned at the dealer level.
• Control/minimize losses for all dealer obligations within assigned portfolio.
• Successfully complete all training and certification requirements.
• Achieve satisfactory internal/external site reviews.
• Ensure analysis is thorough and properly documented.
• Responsible for unresolved non-commercial dealer obligations (including escalation to Commercial Operations when appropriate), provide dealer level reporting and regularly scheduled monitoring updates relative to outliers within each obligation.
• Maintain diligent follow up to conclude all action plans as directed, including all applicable system updates.
• Seek and act on opportunities to reduce operating costs and maximize efficiency.
• Ensure world-class dealer service and achieve satisfactory JD Power survey results.
• Ensure all owned processes are kept current, consistent with documentation, reviewed periodically for compliance and assessed against the business need and reputation risk.
• Full compliance with respect to Information Security Standards and Policies - Procedures, including but not limited to, encryption standards, laptop security, Information Asset Management Security and data protection.

The Skills You Bring

Minimum Qualifications

• 1+ years of experience
• High school Diploma or GED equivalent

Preferred Qualifications

• 3G HS diploma or equivalent required.
• Associate / Bachelor's degree in business related discipline preferred.
• 4+ years in customer service or financial services industry is needed.
• Prior leadership experience is preferred.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Proficient in intermediate MS applications (Word, Excel, Access, PowerPoint and Outlook).

Pay Range $55,000 - $75,000 - $95,000

• 3H HS diploma or equivalent required.
• Bachelor's degree in business related highly preferred.
• 2+ years in financial services or similar industry strongly preferred.
• Excellent verbal and written communication skills strongly preferred.
• Proficient in intermediate MS applications.
• Strong financial analysis and analytic/problem solving skills required.

Pay Range $47,840 - $61,250 - $75,000

LI-Hybrid

LI-DFS

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $55000 - $95000 USD
An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.