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INTRODUCTION

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

An innovative leader responsible for the La-Z-Boy In-Home Design program and personalized client solutions while reflecting the company’s ethos around people, processes, products and brand. The role requires translating client needs into actionable design concepts, conducting insightful in-home consultations, and fortifying sales teams with design expertise. This position is instrumental in elevating the design culture and is held to the utmost standards of professionalism and integrity.

Training Pay: $23 per hour for 2-6 weeks (no commission)

Average Annual Earning Potential After Training: $70,000 - $100,000+ (inclusive of base, bonus, and commission)

KEY RESPONSIBILITIES (other duties as assigned):

Process:

• Promote the La-Z-Boy In-Home Design program to draft potential design solutions, present customized portfolio presentations tailored to the client’s requirements and preferences to achieve or surpass store and individual design sales goals.
• Achieve annual operating benchmarks, and personal objectives.
• Schedule and conduct in-home consultations to understand client's unique needs, preferences, and vision for their space.

People:

• Partner with Store and Sales Managers to provide coaching, training, and support to sales teams to improve design culture, product knowledge, sales techniques, strategies, and overall in-home design performance.
• Collaborate with the team to ensure execution of operational excellence.

Brand Advocacy:

• Create design concepts and digital presentation with finish selections, furnishings, and decor.
• Translate the client’s lifestyle, taste, and budget into actionable design recommendations.

Operations:

• Ensure proper execution of all existing and new systems and administrative procedures.
• Support store management with weekly, monthly and quarterly meetings.
• Support store management with the execution of special projects and promotions.
• Adhere to legal and efficient accounting practices.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

SCOPE & IMPACT:

This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.

MINIMUM REQUIREMENTS:

• Education: bachelor’s degree; or equivalent experience.
• Experience: 2-3 years in sales or interior design, with a residential emphasis.
• Skills: Proficient in Microsoft Office 365, computer-aided design programs, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.
• Valid Driver’s License.

PREFERRED REQUIREMENTS:

• Design Certification.
• Advanced interpersonal, presentation, and communication skills, business acumen, entrepreneurial spirit & experience in building effective relationships.

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Ability to lift and/or carry up to 50 pounds.
• Ability to operate motor vehicle.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions, hearing and listening.
• Often required to sit, walk, bend and stoop.
• Subject to inside environmental conditions.
• Ability to pass background and drug screen.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.

What You Can Expect:

• Training Pay: $23 per hour for 2-6 weeks (no commission).
• Average Earning Potential After Training: $70,000 - $100,000+ (inclusive of base, commission and bonus).
• The company will not pay less than state/local minimum wage requirements.

Post-Training Pay:

• Base Pay: $36,000 per year.
• Commission & Bonus: Earn more with UNCAPPED commission on written sales – 3.5% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity of up to $2,000 based on your ability to meet specific individual sales goals.

Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Weekly Hours: 40

Benefits for Employees in the US:

Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.