Product Support Engineer Visa Sponsorship Jobs in South Carolina
Product support engineer roles in South Carolina are concentrated in the Charlotte metro spillover market around Fort Mill and Rock Hill, as well as Columbia and Greenville. Companies like Blackbaud and BMW Manufacturing have established technical support operations in the state, making South Carolina a growing destination for international candidates seeking visa sponsorship in this field.
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Get Access To All JobsCompany Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others. Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package.
Job Description
Job details mentioned bellows:
Job Title: SCCM Engineer
Location: Columbia, SC
Duration: 12+ months
SKILLS REQUIRED:
- Demonstrate experience in SCCM 2012 Implementation to servers and workstations
- Demonstrate proficiency in understanding of SMS/SCCM Admin Console features & functions and comprehends the SMS/SCCM client logs in relation to SMS/SCCM client installation, software distribution, remote control.
- Experience in providing for enterprise-scale, third tier support for the help desk techs for software deployment, patch management, & client-health, asset management, problem resolution and/or collection of metrics.
- Responsible for creation of SCCM 2012 packages, programs and package distribution, pretesting deployment & functionality.
- Experience in SCCM application configuration and task sequencing.
- Ability to prepare and execute infrastructure test plans and test cases and tracking defects
- Experience in organizations with strict Change Management procedures
- Ability to craft proactive and automated scripts and tools
SKILLS PREFERRED:
Highly Preferred
- Advanced on Windows Server 2012, 2016, GPO administration
- Hardware: Dell laptops, workstations
- Current industry certifications for Microsoft, Security
- Experience within a NIST and/or PCI environment.
- Experience with Virtual Environments
- Support of web-based applications for internal (intranet) sites and external (Internet) sites.
- Knowledge of software development lifecycles and migrations from different environments, such as development, production, etc…
Preferred
- Experience working with matrixed project teams operating under PMI methodology
- Extensive working knowledge of Internet protocols, tools and techniques including but not limited to:
- Internet Information Server,
- Server operating systems installation and configuration,
- Internet security,
- Virtual Private Networking (VPN),
- TCP/IP, Local Area Networks (LAN),
- Wide Area Networks (WAN)
GENERAL RESPONSIBILITIES
Non-Technical
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.
- Mentor and lead junior staff members.
Technical
- Troubleshoot and recommend technical solutions
- Develop workaround solutions as appropriate.
- Monitor and assess current systems and recommend hardware and software enhancements
- Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
- Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
- Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work
- Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group
- Perform equipment and software upgrades
- Lead and execute small projects
- Maintain familiarity with current computer and network products
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible performing root cause analysis/resolution.
- Mentor and lead junior staff members.
- Performs other duties and special projects as assigned.
Company Description
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others. Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package.
Job Description
Job details mentioned bellows:
Job Title: SCCM Engineer
Location: Columbia, SC
Duration: 12+ months
SKILLS REQUIRED:
- Demonstrate experience in SCCM 2012 Implementation to servers and workstations
- Demonstrate proficiency in understanding of SMS/SCCM Admin Console features & functions and comprehends the SMS/SCCM client logs in relation to SMS/SCCM client installation, software distribution, remote control.
- Experience in providing for enterprise-scale, third tier support for the help desk techs for software deployment, patch management, & client-health, asset management, problem resolution and/or collection of metrics.
- Responsible for creation of SCCM 2012 packages, programs and package distribution, pretesting deployment & functionality.
- Experience in SCCM application configuration and task sequencing.
- Ability to prepare and execute infrastructure test plans and test cases and tracking defects
- Experience in organizations with strict Change Management procedures
- Ability to craft proactive and automated scripts and tools
SKILLS PREFERRED:
Highly Preferred
- Advanced on Windows Server 2012, 2016, GPO administration
- Hardware: Dell laptops, workstations
- Current industry certifications for Microsoft, Security
- Experience within a NIST and/or PCI environment.
- Experience with Virtual Environments
- Support of web-based applications for internal (intranet) sites and external (Internet) sites.
- Knowledge of software development lifecycles and migrations from different environments, such as development, production, etc…
Preferred
- Experience working with matrixed project teams operating under PMI methodology
- Extensive working knowledge of Internet protocols, tools and techniques including but not limited to:
- Internet Information Server,
- Server operating systems installation and configuration,
- Internet security,
- Virtual Private Networking (VPN),
- TCP/IP, Local Area Networks (LAN),
- Wide Area Networks (WAN)
GENERAL RESPONSIBILITIES
Non-Technical
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.
- Mentor and lead junior staff members.
Technical
- Troubleshoot and recommend technical solutions
- Develop workaround solutions as appropriate.
- Monitor and assess current systems and recommend hardware and software enhancements
- Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
- Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
- Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vendor work
- Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WAN group
- Perform equipment and software upgrades
- Lead and execute small projects
- Maintain familiarity with current computer and network products
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible performing root cause analysis/resolution.
- Mentor and lead junior staff members.
- Performs other duties and special projects as assigned.
Product Support Engineer Job Roles in South Carolina
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Search Product Support Engineer Jobs in South CarolinaProduct Support Engineer Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for product support engineers in South Carolina?
Blackbaud, headquartered in Charleston, is one of the most active tech employers in South Carolina and has a history of sponsoring H-1B visas for technical roles. BMW Manufacturing in Spartanburg and its supplier network also hire product support engineers. Larger enterprise software and manufacturing technology firms in the Columbia and Greenville areas have sponsored product support roles, though the volume is lower than major tech hubs.
Which visa types are most common for product support engineer roles in South Carolina?
The H-1B is the most common visa category for product support engineers in South Carolina, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related technical field, such as computer science or engineering. Some candidates already in the U.S. on F-1 OPT or STEM OPT also move into these roles before their employer pursues H-1B sponsorship. TN visas are available to Canadian and Mexican nationals in qualifying engineering classifications.
How to find product support engineer visa sponsorship jobs in South Carolina?
Migrate Mate filters job listings specifically by visa sponsorship status, so you can browse product support engineer roles in South Carolina without sifting through positions that don't sponsor. The platform surfaces employers in cities like Columbia, Charleston, and Greenville that have active sponsorship histories for technical support roles, saving time compared to reviewing general job boards where sponsorship details are rarely disclosed upfront.
Which cities in South Carolina have the most product support engineer sponsorship jobs?
Charleston leads due to Blackbaud's presence and the city's growing technology sector. Columbia, as the state capital with a significant presence of healthcare IT and government technology contractors, also generates product support engineer openings. Greenville and Spartanburg benefit from advanced manufacturing and automotive industry suppliers who employ product support engineers for industrial software and equipment systems. Fort Mill and Rock Hill attract employers that serve the broader Charlotte metro market.
Are there any state-specific factors that affect visa sponsorship for product support engineers in South Carolina?
South Carolina's tech sector is smaller than neighboring states like North Carolina or Georgia, so the overall volume of sponsored product support engineer roles is more limited. However, the state's manufacturing strength, particularly in automotive and aerospace, creates demand for engineers who support specialized software and operational technology systems. Employers in these industries tend to offer stable, long-term sponsorship given the niche expertise required. Graduates from Clemson University and the University of South Carolina represent a local pipeline that some employers also draw from when hiring internationally.
What is the prevailing wage for sponsored product support engineer jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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