Product Support Engineer Visa Sponsorship Jobs in South Carolina
Product support engineer roles in South Carolina are concentrated in the Charlotte metro spillover market around Fort Mill and Rock Hill, as well as Columbia and Greenville. Companies like Blackbaud and BMW Manufacturing have established technical support operations in the state, making South Carolina a growing destination for international candidates seeking visa sponsorship in this field.
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Get Access To All JobsBe a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Do you enjoy solving challenging problems to meet diverse customer needs? Then the Product Support Engineer role is for you! Join our Airside Product Support team where you will enable the sales of Airside products through cross-functional knowledge sharing, complex problem-solving, and innovative decision-making. These products include:
- Performance Climate Changer® air handlers
- Terminal Devices (UniTrane® fan coil, unit ventilators, blower coil air handlers, and unit heaters)
- VariTrane™ variable-air-volume units
Serving as an advisor to our sales teams, you play a critical role in offering the right mix of products, systems, solutions, and competitive intelligence tools to drive the growth of the Airside business. As a Product Support team member, you will provide timely and knowledgeable phone/email support to the Field Sales Organization in North America with a focus on Airside products. This exciting, collaborative role will be working in Columbia, SC or Lexington, KY with an in-person team at least 3 days a week.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
What you will do:
- Actively engage and serve as a trusted partner with Trane account managers and Airside Product Growth Team (PGT).
- Serve as a subject matter expert through technical and application knowledge of Airside products. Continually advance this knowledge through personal development goals.
- Collaborate with internal or external customers in the areas of, but not limited to:
- Technical Airside equipment understanding and systems application
- Customer specification, bill of materials review, and pricing questions
- Non-selectable and design special options.
This collaboration will include responding to internal product support requests via email and phone using the Zendesk platform.
- Support testing and improvement of our equipment selection system, Trane Select Assist.
- Engage in customer visit process at Columbia facility including direct support or host duties for assigned visits.
- Partner with Sr. Product Support Team Members and Product Management team to:
- Deliver sales channel training during structured training programs, in support of Airside strategies, and in conjunction with sales office requests
- Provide voice of customer to support Airside portfolio strategies including new product development (NPD), top line margin expansion (TLME), and Value Analysis/ Value Engineering (VAVE) projects.
-
Support commercialization efforts for new or modified product launches as needed.
-
Leverage Lean thinking and project management skills to support team continuous improvement journey. This includes participation in Managing for Weekly Improvement (MWIs) performance reviews and strategic problem solving.
- Learn about our product management strategies and operational frameworks establishing a strong foundation for career growth into diverse areas including product management, operations, or engineering.
What you will bring:
- Bachelor’s degree in engineering or another related technical field.
- One to two years of experience within industrial or manufacturing sector preferred. Experience could include product management, engineering, marketing/sales, field support, or manufacturing operations. It would also include any technical internships.
- Tactful and assertive leadership skills to effectively interact with the field (account managers, sales assistants, customers).
- Effective and clear decision-maker in time sensitive situations.
- Ability to recognize developing situations to react and diffuse potential problems. Serve as a mediator between internal/external organizations and within the internal organization.
- Solid organization skills and flexibility to handle a variety of tasks and projects.
- Knowledge of HVAC, or similar products, is beneficial but not required. Product training will be provided as part of onboarding process.
- Ability to travel up to 10%.
Annual Base Salary Range or Hourly Base Pay Range:
$66,816.66 - $93,309.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.
What’s in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Do you enjoy solving challenging problems to meet diverse customer needs? Then the Product Support Engineer role is for you! Join our Airside Product Support team where you will enable the sales of Airside products through cross-functional knowledge sharing, complex problem-solving, and innovative decision-making. These products include:
- Performance Climate Changer® air handlers
- Terminal Devices (UniTrane® fan coil, unit ventilators, blower coil air handlers, and unit heaters)
- VariTrane™ variable-air-volume units
Serving as an advisor to our sales teams, you play a critical role in offering the right mix of products, systems, solutions, and competitive intelligence tools to drive the growth of the Airside business. As a Product Support team member, you will provide timely and knowledgeable phone/email support to the Field Sales Organization in North America with a focus on Airside products. This exciting, collaborative role will be working in Columbia, SC or Lexington, KY with an in-person team at least 3 days a week.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
What you will do:
- Actively engage and serve as a trusted partner with Trane account managers and Airside Product Growth Team (PGT).
- Serve as a subject matter expert through technical and application knowledge of Airside products. Continually advance this knowledge through personal development goals.
- Collaborate with internal or external customers in the areas of, but not limited to:
- Technical Airside equipment understanding and systems application
- Customer specification, bill of materials review, and pricing questions
- Non-selectable and design special options.
This collaboration will include responding to internal product support requests via email and phone using the Zendesk platform.
- Support testing and improvement of our equipment selection system, Trane Select Assist.
- Engage in customer visit process at Columbia facility including direct support or host duties for assigned visits.
- Partner with Sr. Product Support Team Members and Product Management team to:
- Deliver sales channel training during structured training programs, in support of Airside strategies, and in conjunction with sales office requests
- Provide voice of customer to support Airside portfolio strategies including new product development (NPD), top line margin expansion (TLME), and Value Analysis/ Value Engineering (VAVE) projects.
-
Support commercialization efforts for new or modified product launches as needed.
-
Leverage Lean thinking and project management skills to support team continuous improvement journey. This includes participation in Managing for Weekly Improvement (MWIs) performance reviews and strategic problem solving.
- Learn about our product management strategies and operational frameworks establishing a strong foundation for career growth into diverse areas including product management, operations, or engineering.
What you will bring:
- Bachelor’s degree in engineering or another related technical field.
- One to two years of experience within industrial or manufacturing sector preferred. Experience could include product management, engineering, marketing/sales, field support, or manufacturing operations. It would also include any technical internships.
- Tactful and assertive leadership skills to effectively interact with the field (account managers, sales assistants, customers).
- Effective and clear decision-maker in time sensitive situations.
- Ability to recognize developing situations to react and diffuse potential problems. Serve as a mediator between internal/external organizations and within the internal organization.
- Solid organization skills and flexibility to handle a variety of tasks and projects.
- Knowledge of HVAC, or similar products, is beneficial but not required. Product training will be provided as part of onboarding process.
- Ability to travel up to 10%.
Annual Base Salary Range or Hourly Base Pay Range:
$66,816.66 - $93,309.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Product Support Engineer Job Roles in South Carolina
See all 73+ Product Support Engineer Jobs in South Carolina
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Search Product Support Engineer Jobs in South CarolinaProduct Support Engineer Jobs in South Carolina: Frequently Asked Questions
Which companies sponsor visas for product support engineers in South Carolina?
Blackbaud, headquartered in Charleston, is one of the most active tech employers in South Carolina and has a history of sponsoring H-1B visas for technical roles. BMW Manufacturing in Spartanburg and its supplier network also hire product support engineers. Larger enterprise software and manufacturing technology firms in the Columbia and Greenville areas have sponsored product support roles, though the volume is lower than major tech hubs.
Which visa types are most common for product support engineer roles in South Carolina?
The H-1B is the most common visa category for product support engineers in South Carolina, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related technical field, such as computer science or engineering. Some candidates already in the U.S. on F-1 OPT or STEM OPT also move into these roles before their employer pursues H-1B sponsorship. TN visas are available to Canadian and Mexican nationals in qualifying engineering classifications.
How to find product support engineer visa sponsorship jobs in South Carolina?
Migrate Mate filters job listings specifically by visa sponsorship status, so you can browse product support engineer roles in South Carolina without sifting through positions that don't sponsor. The platform surfaces employers in cities like Columbia, Charleston, and Greenville that have active sponsorship histories for technical support roles, saving time compared to reviewing general job boards where sponsorship details are rarely disclosed upfront.
Which cities in South Carolina have the most product support engineer sponsorship jobs?
Charleston leads due to Blackbaud's presence and the city's growing technology sector. Columbia, as the state capital with a significant presence of healthcare IT and government technology contractors, also generates product support engineer openings. Greenville and Spartanburg benefit from advanced manufacturing and automotive industry suppliers who employ product support engineers for industrial software and equipment systems. Fort Mill and Rock Hill attract employers that serve the broader Charlotte metro market.
Are there any state-specific factors that affect visa sponsorship for product support engineers in South Carolina?
South Carolina's tech sector is smaller than neighboring states like North Carolina or Georgia, so the overall volume of sponsored product support engineer roles is more limited. However, the state's manufacturing strength, particularly in automotive and aerospace, creates demand for engineers who support specialized software and operational technology systems. Employers in these industries tend to offer stable, long-term sponsorship given the niche expertise required. Graduates from Clemson University and the University of South Carolina represent a local pipeline that some employers also draw from when hiring internationally.
What is the prevailing wage for sponsored product support engineer jobs in South Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.