Product Support Engineer Visa Sponsorship Jobs in Kentucky
Product support engineer roles in Kentucky are concentrated in Louisville and Lexington, where companies like Humana, Tempur Sealy, and Lexmark have established technical operations. The state's growing manufacturing technology sector and healthcare IT presence create consistent demand for support engineering talent, with several employers holding active H-1B visa sponsorship histories.
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Get Access To All JobsINTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
ROLE AND RESPONSIBILITIES
This Technical Product Specialist is responsible for creating, maintaining and testing product data, pricing, rules & notes for products in our Unitary portfolio. This work supports software programs used by the field sales organization, as well as external customers, to select Trane Commercial Systems equipment. It also supports the tools used by commercial sales offices to price, generate documents such as proposals and submittals, and ultimately to order Trane equipment. This position requires a detailed-oriented person who works well both independently and in a team setting. Must have good written communication skills to clearly communicate product selection and ordering requirements to both internal Trane personnel and external customers.
What You Will Do:
- Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity.
- Utilize critical thinking skills to convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes.
- Troubleshoot and resolve data and application issues reported by customers, ensuring timely and effective solutions.
- Ensure delivery of accurate and reliable data products by thoroughly reviewing both personal work and the work of others.
- Work with cross-functional teams to create and maintain analytic workflows and data visualizations that support business objectives.
BASIC QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent degree
OR - Associate’s Degree (Electrical or Mechanical Design is desired) and 2 years of Trane Commercial Product experience is preferred
PREFERRED QUALIFICATIONS
Key Competencies:
- Working knowledge of computer-aided graphic systems; AutoCAD experience preferred.
- Basic understanding of product definition and configuration concepts preferred.
- Must be able to function in a technical engineering team environment.
- Ability to work both individually and in cross-functional teams.
- High attention-to-detail and solid communication skills.
- Self-motivated and tenacious.
- Excellent computer skills.
- Willing to learn and ask questions.
- Ability to travel – Expected travel - 10%.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $66,816.66 - $93,309.99
- Compensation Type: Salary
- Incentive Eligible: No
- Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
INTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
ROLE AND RESPONSIBILITIES
This Technical Product Specialist is responsible for creating, maintaining and testing product data, pricing, rules & notes for products in our Unitary portfolio. This work supports software programs used by the field sales organization, as well as external customers, to select Trane Commercial Systems equipment. It also supports the tools used by commercial sales offices to price, generate documents such as proposals and submittals, and ultimately to order Trane equipment. This position requires a detailed-oriented person who works well both independently and in a team setting. Must have good written communication skills to clearly communicate product selection and ordering requirements to both internal Trane personnel and external customers.
What You Will Do:
- Oversee implementation, maintenance, and auditing of configuration management and bill of materials across multiple systems to ensure data integrity.
- Utilize critical thinking skills to convert requirements from design, engineering, product support, and manufacturing into effective supporting tools and processes.
- Troubleshoot and resolve data and application issues reported by customers, ensuring timely and effective solutions.
- Ensure delivery of accurate and reliable data products by thoroughly reviewing both personal work and the work of others.
- Work with cross-functional teams to create and maintain analytic workflows and data visualizations that support business objectives.
BASIC QUALIFICATIONS
- Bachelor’s Degree in Computer Science, Statistics, Data Science, Information Systems, Engineering, or equivalent degree
OR - Associate’s Degree (Electrical or Mechanical Design is desired) and 2 years of Trane Commercial Product experience is preferred
PREFERRED QUALIFICATIONS
Key Competencies:
- Working knowledge of computer-aided graphic systems; AutoCAD experience preferred.
- Basic understanding of product definition and configuration concepts preferred.
- Must be able to function in a technical engineering team environment.
- Ability to work both individually and in cross-functional teams.
- High attention-to-detail and solid communication skills.
- Self-motivated and tenacious.
- Excellent computer skills.
- Willing to learn and ask questions.
- Ability to travel – Expected travel - 10%.
COMPENSATION
- Annual Base Salary Range or Hourly Base Pay Range: $66,816.66 - $93,309.99
- Compensation Type: Salary
- Incentive Eligible: No
- Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No. The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Product Support Engineer Job Roles in Kentucky
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Search Product Support Engineer Jobs in KentuckyProduct Support Engineer Jobs in Kentucky: Frequently Asked Questions
Which companies in Kentucky sponsor visas for product support engineers?
Louisville-based Humana and Lexington's Lexmark International have both appeared in Department of Labor H-1B disclosure data for technical support and engineering roles. Tempur Sealy and Kindred Healthcare also have Kentucky operations with technical staff. Sponsorship activity tends to concentrate in larger enterprise companies rather than smaller regional firms, so targeting established employers with dedicated HR teams is the practical approach.
Which visa types are most common for product support engineer roles in Kentucky?
The H-1B is the most common visa category for product support engineer positions in Kentucky, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in computer science, information systems, or a related engineering field. Candidates already in the U.S. on F-1 OPT, particularly those with STEM OPT extensions, also fill many of these roles while pursuing or awaiting H-1B sponsorship.
Which cities in Kentucky have the most product support engineer sponsorship jobs?
Louisville accounts for the largest share of product support engineer opportunities in Kentucky, driven by its concentration of healthcare technology, logistics, and enterprise software companies. Lexington is a secondary hub, supported by the University of Kentucky's engineering programs and employers like Lexmark. Bowling Green has some manufacturing technology presence, though sponsoring employers there are less common than in the two major metros.
How to find product support engineer visa sponsorship jobs in Kentucky?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search product support engineer roles in Kentucky without sorting through positions that won't support international candidates. Because Kentucky's sponsoring employer pool is smaller than coastal tech markets, setting up alerts on Migrate Mate for Kentucky-based product support engineering roles helps you respond quickly when new sponsored positions appear.
Are there any Kentucky-specific considerations for product support engineers seeking visa sponsorship?
Kentucky employers must meet Department of Labor prevailing wage requirements when filing an H-1B Labor Condition Application, and prevailing wages for product support engineers in Louisville and Lexington reflect regional market rates rather than coastal benchmarks. The University of Kentucky and University of Louisville supply a meaningful pipeline of engineering graduates, which means some employers are familiar with OPT and H-1B processes. Smaller Kentucky firms outside major metros may have less prior sponsorship experience.
What is the prevailing wage for sponsored product support engineer jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.