Product Support Engineer Visa Sponsorship Jobs in Indiana

INTRODUCTION

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

ROLE AND RESPONSIBILITIES

Senior Director – Commercial IT Product Leader

At Elanco, we are seeking a visionary digital leader to drive business growth and digital transformation across our commercial and marketing organization. As the Senior Director – Commercial IT Product Leader, you will define the vision, strategy, and roadmap for customer-focused digital solutions while partnering closely with senior business and IT leadership and leading multidisciplinary teams across product, engineering, design, and delivery. You will drive innovation, solve high-impact business problems, and deliver meaningful business outcomes across the customer domain. This role will report to the IT Executive Director of Product.

Your Responsibilities:

• Partner with executive leadership to provide expertise toward a compelling vision, product strategy, and roadmap across the customer domain; shape and influence the digital agenda and transformation for the future of Elanco, while continuously communicating and evangelizing the product vision, strategy, and principles across the organization to ensure alignment and buy-in from stakeholders and executives.
• Lead the team to think broadly and flexibly about strategic opportunities and challenges facing the business, demonstrating passion and resolve to achieve business outcomes; develop annual expense and capital budgets aligned with business partners for investment into the IT portfolio and lead financial planning and management of the budget.
• Maintain an external perspective by understanding benchmarks and industry innovation to contribute to modern, digital solutions that improve sales, productivity, data integrity and compliance, quality, and operational excellence; assist with quarterly planning and assigning objectives and problems to solve to product teams.
• Lead, recruit, coach, and develop a team of product managers who are committed to driving outcomes and accountable for their results by working collaboratively within cross-functional product teams, including design, engineering, and delivery; design and evolve the structure and organization of product teams to maximize empowerment, autonomy, and alignment with the product vision and strategy.
• Ensure product teams have the necessary context and relationships to make informed decisions and that product managers maintain direct and effective engagement with customers; ensure teams develop a deep understanding of users and customers and how they interact with our products using data-driven insights, while engaging and influencing across IT as a senior leader and promoting organizational initiatives that support the continued evolution toward a product operating model.

BASIC QUALIFICATIONS

• Education: Bachelor’s degree in IT, Engineering, or a related technical and/or business field.
• Required Experience: A minimum of 15 years of technology experience, including 10+ years of experience in leadership roles.
• Top Skills: Leadership & Product Management: Demonstrated experience and leadership managing teams of professionals to meet strategic business needs, with strong product management and strategic leadership skills.

PREFERRED QUALIFICATIONS

• Multiple years of experience with modern, digital delivery in a sales and marketing organization.
• Experience with CRM, omnichannel integration, customer experience, and data-driven platforms.
• Multiple years of experience as a product leader or individual contributor product manager, with a proven track record of delivering valuable and viable solutions.
• Demonstrated ability to develop and empower product management talent, foster empowered decision-making within teams, and build strong, high-performing product organizations.
• Experience partnering with senior business and IT leadership and leading multidisciplinary teams across product, engineering, design, and delivery to drive substantial innovation and business outcomes.

ADDITIONAL INFORMATION

• Travel: Up to 10%
• Location: Elanco Global Headquarters - Indianapolis, IN - Hybrid Work Environment

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job-related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.