Product Support Engineer Visa Sponsorship Jobs in Washington DC
Washington DC's product support engineer market spans federal contractors, defense technology firms, and SaaS companies concentrated in the broader DC metro area, including Arlington, Reston, and Bethesda. Major employers such as Leidos, Booz Allen Hamilton, and Palantir regularly hire for technical support roles, and many maintain active sponsorship programs for qualified international candidates.
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INTRODUCTION
With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!
We are seeking a Senior Engineer to help advance the next generation of our ransomware collection capabilities. This role will be responsible for improving the depth, reliability, and differentiation of our existing ransomware collections while expanding beyond traditional threat-actor sites into the broader ecosystem of infrastructure, identities, communities, and relationships surrounding ransomware activity.
The ideal candidate combines strong collection engineering experience with an understanding of how technical collection decisions translate into higher-confidence intelligence for analysts and customers. This engineer will work closely with our ransomware analyst and broader collections organization to ensure that our automated access strategy evolves alongside changes in the ransomware ecosystem.
A central objective of this role is to build collection capabilities that consistently provide intelligence beyond what is readily available through open-source ransomware monitoring.
What You'll Do:
- Own and improve engineering capabilities supporting ransomware collection, with an emphasis on reliability, coverage, timeliness, and intelligence value.
- Expand ransomware collection beyond leak sites and other conventional sources into user-focused approaches that provide greater visibility into relevant actors and communities.
- Partner closely with ransomware analysts to translate intelligence requirements and emerging investigative questions into scalable technical collection capabilities.
- Develop and continuously refine automated access strategies for ransomware-related sources, particularly where authentication, anti-automation controls, infrastructure changes, or other access challenges make collection difficult.
- Build infrastructure that enables the team to discover, access, monitor, and preserve difficult-to-collect ransomware intelligence at scale.
- Improve the resilience and maintainability of existing ransomware collection systems while reducing manual intervention and operational overhead.
- Establish engineering patterns that allow new ransomware sources and collection methodologies to move efficiently and reliably from experimentation into production.
- Collaborate across engineering, collections, and analysis teams to ensure collected data is structured and delivered in ways that maximize downstream intelligence value.
- Contribute technical leadership and mentorship within the collections organization, helping establish engineering standards and long-term architectural direction.
Technology & Engineering Environment:
Our collection systems operate across cloud infrastructure, distributed collection services, browser automation, and specialized network environments. Candidates do not need experience with every technology but should be comfortable learning and operating across the type of stack that includes:
- Languages: Python, Go, JavaScript/TypeScript
- Cloud & Infrastructure: AWS, Docker, Kubernetes, Terraform
- Data & Storage: S3, PostgreSQL, Redis and distributed caching/storage systems
- Collection & Automation: HTTP-based collectors, browser automation, headless browsers, Playwright/Selenium-style tooling, authenticated session management
- Network & Access: TOR, proxies, SOCKS, VPNs, distributed egress and specialized collection infrastructure
- Messaging & Processing: Queue- and event-driven processing architectures
- Engineering: GitHub, CI/CD pipelines, automated testing, observability and production monitoring
- Security & Intelligence: Dark-web and restricted-source collection, ransomware infrastructure, identity and entity resolution, and adversarial web environments
Experience building reliable systems against unstable or intentionally difficult-to-automate sources is particularly valuable.
What Success Looks Like:
Success in this role means that our ransomware collection capability becomes increasingly difficult to replicate through open-source monitoring alone. Analysts should have earlier access to relevant information, greater context surrounding threat-actor claims, and stronger evidence for understanding relationships between actors, infrastructure, identities, and ransomware operations. The engineer in this role should also materially improve our ability to adapt as ransomware actors change platforms, access controls, infrastructure, and operating practices. They will turn what would otherwise be recurring collection problems into durable engineering capabilities.
COMPENSATION
- The base salary range for this full-time position is $129,000 - $193,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.
Why should you join Recorded Future?
Recorded Future employees (or "Futurists"), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you'd rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What's happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Recorded Future maintains a drug-free workplace.
Note: Our interview process for all final-round candidates requires a mandatory in-person interview or a live, scheduled video conference with the hiring manager. We do not conduct interviews via instant messaging or text. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.
Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
Product Support Engineer Job Roles in Washington DC
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Search Product Support Engineer Jobs in Washington DCProduct Support Engineer Jobs in Washington DC: Frequently Asked Questions
Which companies sponsor visas for product support engineers in Washington DC?
Federal contractors and technology firms dominate sponsorship activity in the DC area. Companies including Booz Allen Hamilton, Leidos, SAIC, Palantir, and Salesforce have filed Labor Condition Applications for product support roles in this region. Government-adjacent technology vendors tend to sponsor H-1B visas, though individual hiring decisions depend on the specific role, team budget, and candidate qualifications.
Which visa types are most common for product support engineer roles in Washington DC?
The H-1B is the most common visa category for product support engineers in Washington DC, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in computer science, information systems, or a related field. Australian citizens may also pursue the E-3 visa. Candidates already holding L-1 visa status through multinational employers are another common pathway seen in the DC market.
Which cities in Washington DC have the most product support engineer sponsorship jobs?
Washington DC proper is the geographic anchor, but the highest concentration of product support engineering roles with sponsorship is found in the broader metro: Arlington and McLean in Virginia host many defense and consulting firms, while Reston and Bethesda attract SaaS and cybersecurity companies. Remote-eligible roles listed under DC addresses also appear frequently, particularly from federal technology vendors.
How to find product support engineer visa sponsorship jobs in Washington DC?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse product support engineer roles in Washington DC without manually screening each posting. Because sponsorship status is rarely advertised clearly on general job boards, using Migrate Mate saves significant time for international candidates targeting DC's federal tech and SaaS sectors.
Are there state-specific considerations for product support engineers seeking sponsorship in Washington DC?
DC's job market is heavily shaped by federal contracting, which adds a layer of complexity. Some roles require security clearances, and clearance eligibility is generally restricted to U.S. citizens or permanent residents, ruling out most visa holders. Product support engineers targeting commercial technology firms or non-clearance contractor roles will find more sponsorship-accessible positions. The DOL prevailing wage for DC reflects a high cost of labor market, which employers must meet when filing an LCA.
What is the prevailing wage for sponsored product support engineer jobs in Washington DC?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.