Product Support Engineer Visa Sponsorship Jobs in New York
New York's product support engineer market spans fintech firms in Manhattan, SaaS companies in Midtown, and enterprise software employers across Brooklyn and Long Island City. Major tech employers including Google, Amazon, and Salesforce have significant New York presences and established visa sponsorship programs, making the state one of the stronger markets for international candidates in this role.
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INTRODUCTION
The Executive Support Product Alignment Lead is a globally scoped role that provides high-impact executive support to the Chief Operating Officer (COO) within a Product while serving as the operational leader for Executive Assistants across the Product.
This role is both strategic and operational in nature. The ES Product Alignment Lead ensures seamless executive support, drives consistency in how Product leadership is enabled, and operationalises the Product Alignment Model to strengthen collaboration, clarity, and efficiency across global Product teams. Acting as a trusted partner to senior leaders, the ES Product Alignment Lead plays a critical role in shaping how the Product organisation operates at scale.
Key Responsibilities
Executive & Product Leadership Support
- Provide comprehensive, proactive executive support to the Product COO, including complex calendar management, expense management, global travel coordination, meeting preparation, follow-ups, and communications.
- Act as a trusted partner to Product leadership, anticipating needs, identifying risks, and resolving issues before partner concern.
- Support key Product leadership forums, offsites and planning cycles.
- Manage sensitive and highly confidential information with discretion and sound judgment.
Global EA Leadership & Oversight
- Provide functional direction to Product Executive Assistants globally, fostering a high-performing, connected EA community.
- Establish clear operating rhythms, standards, and guidelines for executive support across the Product team.
- Coach, mentor, and develop EAs, supporting capability building, career progression, and succession planning.
- Serve as the primary partner concern point for EA-related challenges within the Product organisation.
- Find opportunities to streamline processes, improve workflows, and enhance collaboration across their global Product team.
- Track and manage key operational cadences, dependencies, and cross-product initiatives.
- Operationalise and embed the Product Aligned Executive Support Model, ensuring consistent ways of working within a Product, regions, and leadership teams.
Skills & Proficiencies
Core Skills
- Exceptional executive support and organisational skills, with the ability to manage high complexity in fast-paced, global environments.
- Strong leadership and influence skills, with experience leading through ambiguity.
- Excellent written and verbal communication skills.
- Advanced customer management and relationship-building capabilities.
- Ability to think strategically while delivering with precision and attention to detail.
- Proven capability in operationalising frameworks, models, or ways of working across large, distributed teams.
- Strong problem-solving and decision-making skills, with sound judgment and discretion.
Qualifications & Experience
- Significant experience in senior executive assistant or operational leadership roles supporting C-suite or equivalent senior leaders.
- Demonstrated experience working in global, matrixed organisations.
- Proven experience leading, coordinating, or mentoring Executive Assistants or operational teams at scale.
- Experience of driving operational improvements, standardisation, and alignment across teams.
- Understanding of the product organisation.
- Experience partnering closely with Strategy, Operations, or Transformation teams.
Career Stage:
Senior Associate
Compensation/Benefits Information:
LSEG is committed to offering competitive Compensation and Benefits. The anticipated base salary for this position is $78,400 - $130,600. Please be aware base salary ranges may vary by geographic location, city and state. In addition to our offered base salary, this role is eligible for our Annual Incentive Plan (AIP/”bonus plan”). Target AIP rates will be commensurate with role level and posted career stage. Individual salary will be reflective of job related knowledge, skills and equivalent experience. LSEG roles (excluding internships and part-time roles of less than 20 hours per week) are typically eligible for inclusion in our LSEG Benefits program, which includes offerings of: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, Flex Spending & Health Savings Options, Prescription Drug plan, 401(K) Savings Plan and Company match. LSEG’s Benefits plan also includes basic life insurance, disability benefits, emergency backup dependent care, adoption assistance commuter assistance etc.
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Product Support Engineer Job Roles in New York
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Search Product Support Engineer Jobs in New YorkProduct Support Engineer Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for product support engineers in New York?
Large enterprise tech employers with established New York offices, including Salesforce, Bloomberg, IBM, Amazon, and Google, have consistent track records of H-1B visa sponsorship for product support engineers. Financial technology firms concentrated in Manhattan, such as Palantir and Bloomberg LP, also regularly sponsor international candidates. Checking Department of Labor LCA disclosure data for New York-based product support engineer filings gives the most accurate picture of which employers have sponsored this role recently.
Which visa types are most common for product support engineer roles in New York?
The H-1B is the most common work visa for product support engineers in New York, provided the role requires at least a bachelor's degree in a specific technical field such as computer science or information systems. Candidates currently on F-1 OPT or STEM OPT may work without employer-sponsored visa status during that period. The O-1A is an option for candidates with demonstrated exceptional ability, though it requires substantial documentation of achievements.
Which cities in New York have the most product support engineer sponsorship jobs?
Manhattan accounts for the largest share of product support engineer sponsorship activity in New York, driven by its concentration of enterprise software, fintech, and media technology employers. New York City's outer boroughs, particularly Brooklyn, have seen growth from mid-size SaaS companies and startups. Buffalo and Rochester have a smaller but notable presence through companies with regional operations, though the volume of sponsoring employers there is significantly lower than in New York City.
How to find product support engineer visa sponsorship jobs in New York?
Migrate Mate lists product support engineer roles in New York filtered specifically for visa sponsorship, so you're not sorting through positions where sponsorship isn't available. Employers on Migrate Mate have established sponsorship programs, which is particularly useful for product support engineer candidates in New York where job volume is high but not every employer sponsors. Filtering by New York state narrows results to roles at companies operating within the state's tech and fintech hubs.
Are there any New York-specific considerations for product support engineers seeking visa sponsorship?
New York City's prevailing wage requirements under Department of Labor rules are generally higher than the national average for product support engineers, reflecting the local cost of labor. This means employers sponsoring H-1B petitions for New York City roles must meet a higher certified wage floor than they would in other states, which can affect which employers pursue sponsorship. New York's large public and private university system, including NYU and Columbia, also produces a significant pipeline of international graduates on OPT who compete for the same roles.
What is the prevailing wage for sponsored product support engineer jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.