Product Support Engineer Visa Sponsorship Jobs in Massachusetts
Product support engineer roles in Massachusetts are concentrated in the Greater Boston tech corridor, with employers like HubSpot, Akamai, Wayfair, and MathWorks actively hiring. The state's dense ecosystem of SaaS, cloud infrastructure, and biotech software companies creates consistent demand, and many of these employers have established visa sponsorship programs for qualified international candidates.
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JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo). Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions. Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements. Executes recommended assortment changes and support positive local supplier relationships.
Responsibilities:
- Execute Category Management and other initiatives within assigned categories
- Responsible for Category success and overall Support of Corporate core suppliers
- Communicate with planners/suppliers/brokers/sales team/customer service
- Manage and promote local assortment within assigned categories to achieve company goals
- Manage local supplier and broker relationships
- Provide input, support, and guidance to operation company (OpCo) Sales Specialist
- Facilitate corporate assortment training at the operation company (OpCo) as required
- Conduct local supplier reviews and negotiations using corporate best business practices
- Negotiate/secure supplier-funded customer deviated pricing
- Facilitate negotiations and management of local Earned Income programs
- Manage and review company Earned Income components
- Work with supplier Category Captains or Advisors for focus categories as required
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
- Drive results on focus categories and support promotional activities and selling events
- Direct line of contact for local sales and communicate with and assist Sales on all issues
- New item and Vendor creation
- Drive increased Sysco Brand sales
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
- Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS
Education
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
- 3+ years of experience
- Experience working within a retail, wholesale or distribution environment
Professional Skills
- Ability to manage conflict and reach quick resolution with facts and dialogue
- Ability to multi-task in a fast-paced environment
- Ability to drive positive merchandising change
- Ability to work with all levels of the organization and collaborate with dotted line reporting
- Ability to collaborate and facilitate timely communication
- Ability to work cross-functionally
- Proactive attitude to highlight and address issues as they arise
- Strong written & verbal communications skills
- Strong organizational & planning skills
- Ability to execute all Merchandising standard processes
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
- Strong excel skills
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Travel 5%
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Product Support Engineer Job Roles in Massachusetts
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Search Product Support Engineer Jobs in MassachusettsProduct Support Engineer Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for product support engineers in Massachusetts?
Established tech employers in Massachusetts with histories of sponsoring product support engineers include HubSpot, Akamai Technologies, Wayfair, PTC, MathWorks, and Rapid7. Larger enterprise software and cloud infrastructure companies in the Boston area tend to have dedicated HR and immigration infrastructure, making them more likely to have experience navigating the sponsorship process for technical support roles.
Which visa types are most common for product support engineer roles in Massachusetts?
The H-1B visa is the most common visa category for product support engineers in Massachusetts, provided the role requires a bachelor's degree in a specific technical field such as computer science or engineering. Australian citizens may qualify for the E-3 visa, which follows a similar process without the lottery. Candidates already in the U.S. on OPT or STEM OPT extension are also frequently hired into these roles before employers initiate H-1B visa sponsorship.
Which cities in Massachusetts have the most product support engineer sponsorship jobs?
Boston and Cambridge account for the largest share of product support engineer sponsorship opportunities in Massachusetts, driven by the concentration of SaaS, cybersecurity, and enterprise software companies. Suburbs along the Route 128 technology corridor, including Burlington, Waltham, and Lexington, also host significant numbers of tech employers. Worcester has a smaller but growing presence, partly connected to its university research community.
How to find product support engineer visa sponsorship jobs in Massachusetts?
Migrate Mate is built specifically for international job seekers and filters product support engineer roles in Massachusetts by visa sponsorship history, so you're not guessing which employers are open to sponsoring. Rather than sorting through unfiltered listings elsewhere, Migrate Mate surfaces companies that have actively filed for work visas for technical roles, letting you focus your applications on employers with a real track record of sponsorship in this state.
Are there any Massachusetts-specific factors that affect visa sponsorship for product support engineers?
Massachusetts employers must comply with Department of Labor prevailing wage requirements when filing an H-1B Labor Condition Application, and the Boston metro area generally falls into higher prevailing wage tiers due to its competitive tech market. The state's strong university pipeline, including MIT, Boston University, and Northeastern, means many local employers are familiar with OPT-to-H-1B transitions for product support engineering roles, which can work in international candidates' favor.
What is the prevailing wage for sponsored product support engineer jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.