Product Support Engineer Visa Sponsorship Jobs in Delaware
Product support engineer roles in Delaware are concentrated around Wilmington, where financial technology and life sciences firms actively hire technical support talent. Companies like JPMorgan Chase, Incyte, and DuPont have Delaware operations that seek engineers who can troubleshoot complex systems. International candidates pursuing visa sponsorship will find the state's tech-adjacent industries a practical entry point.
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Get Access To All JobsJob Title: Senior Product Support Coordinator
Location: New Castle, DE, USA, 19720
Posting Start Date: 6/11/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Job Purpose
The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.
In this role you will learn to...
- Take initiative and work autonomously
- Manage a profit and loss statement
- Effectively grow a diverse portfolio of customers
- Manage a fleet inventory mix
- Become a safety expert
- Be an expert in the equipment rental industry
- Be promoted and grow your career!
What you will do...
- Proactively answer and resolve customer questions
- Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
- Optimize routing of drivers by being a DOT Regulations expert
- Aid and support the other coordinators at the branch
- Be a trusted partner to the territory sales representatives
- Manage a portfolio of customers
- Maximize revenue through superior customer service on all existing orders
- Finalize sales for both inbound and outbound calls
- Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
- Generate, process, analyze and review the daily business reports
- Support all team members
- Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
- Act as local expert on Optimus and pricing practices
- Assist others with Salesforce.com
- Continue to open accounts and prescreen customers using eApply
Requirements
- High school or GED required, College Degree preferred
- 2 - 4 year of relatable experience
- Must be fluent in Rental Man
- Fluent with On the Go use
- Proficient in DOT Regulations and load securement guidelines
- A valid driver's license with a clean driving record
Skills
- Ability to drive and operate multiple types of vehicles and equipment
- Ability to communicate with customers
- Decision Making/Judgement
- Initiative
- Planning
- Personal Organization
- Adaptability/Flexibility
- Teamwork
Req #: 69606
Pay Range: 28.85 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Job Title: Senior Product Support Coordinator
Location: New Castle, DE, USA, 19720
Posting Start Date: 6/11/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026.
Job Purpose
The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.
In this role you will learn to...
- Take initiative and work autonomously
- Manage a profit and loss statement
- Effectively grow a diverse portfolio of customers
- Manage a fleet inventory mix
- Become a safety expert
- Be an expert in the equipment rental industry
- Be promoted and grow your career!
What you will do...
- Proactively answer and resolve customer questions
- Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
- Optimize routing of drivers by being a DOT Regulations expert
- Aid and support the other coordinators at the branch
- Be a trusted partner to the territory sales representatives
- Manage a portfolio of customers
- Maximize revenue through superior customer service on all existing orders
- Finalize sales for both inbound and outbound calls
- Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
- Generate, process, analyze and review the daily business reports
- Support all team members
- Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
- Act as local expert on Optimus and pricing practices
- Assist others with Salesforce.com
- Continue to open accounts and prescreen customers using eApply
Requirements
- High school or GED required, College Degree preferred
- 2 - 4 year of relatable experience
- Must be fluent in Rental Man
- Fluent with On the Go use
- Proficient in DOT Regulations and load securement guidelines
- A valid driver's license with a clean driving record
Skills
- Ability to drive and operate multiple types of vehicles and equipment
- Ability to communicate with customers
- Decision Making/Judgement
- Initiative
- Planning
- Personal Organization
- Adaptability/Flexibility
- Teamwork
Req #: 69606
Pay Range: 28.85 per hour
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
Healthy Pregnancy Program
Tobacco Cessation Program
Weight Loss Program
Building Your Financial Future
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance
Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Product Support Engineer Job Roles in Delaware
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Search Product Support Engineer Jobs in DelawareProduct Support Engineer Jobs in Delaware: Frequently Asked Questions
Which companies sponsor visas for product support engineers in Delaware?
Delaware's largest visa-sponsoring employers for technical roles include JPMorgan Chase, Bank of America, DuPont, Incyte, and AstraZeneca, all of which have significant Wilmington-area operations. Financial services and life sciences firms in Delaware have consistent H-1B visa filing histories for engineering and technical support positions. Checking Department of Labor LCA disclosure data confirms which employers have sponsored similar roles recently.
Which visa types are most common for product support engineer roles in Delaware?
The H-1B is the most common visa category for product support engineers in Delaware, given that the role typically requires a bachelor's degree in computer science, information systems, or a related field, meeting the specialty occupation standard. Candidates already holding L-1B intracompany transferee status or TN visa status (for Canadian and Mexican nationals) may also find pathways into Delaware-based roles without entering the H-1B lottery.
Which cities in Delaware have the most product support engineer sponsorship jobs?
Wilmington accounts for the majority of product support engineer opportunities in Delaware, driven by its concentration of financial institutions, pharmaceutical companies, and corporate headquarters drawn by the state's favorable business laws. Newark, home to the University of Delaware, has a smaller but growing tech presence. Most international candidates targeting Delaware sponsorship jobs should focus their search on the Wilmington metro area.
How to find product support engineer visa sponsorship jobs in Delaware?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find product support engineer roles in Delaware without manually screening hundreds of postings. You can search by role and state to see which Delaware employers are actively hiring international candidates for technical support positions. This saves significant time compared to general job searches that mix sponsoring and non-sponsoring employers.
Are there any Delaware-specific considerations for product support engineers seeking sponsorship?
Delaware's small geographic size means most product support engineer roles are clustered in New Castle County, so proximity to Wilmington matters practically. The state's strong corporate law environment has attracted major financial and pharmaceutical headquarters, creating steady demand for technical support talent. University of Delaware graduates in computer science and engineering represent a local talent pipeline, meaning international candidates benefit from highlighting specialized product knowledge or experience that differentiates them from local applicants.
What is the prevailing wage for sponsored product support engineer jobs in Delaware?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.