Product Support Engineer Visa Sponsorship Jobs in Missouri
Missouri's product support engineer roles are concentrated in St. Louis and Kansas City, where companies like World Wide Technology, Cerner (Oracle Health), and Mastercard's regional operations maintain active technical support teams. International candidates with H-1B visa or L-1 visa status find consistent demand here, particularly within the state's growing enterprise software and financial technology sectors.
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Get Access To All JobsJob Title: SRE ENGINEER
City: O Fallon
State/Province: Missouri
Posting Start Date: 9/12/26
INTRODUCTION
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
MUST HAVE SKILLS
- Excellent communication
- Application support Background
- Unix / Linux
- SQL: Postgres SQL, SQL
- ITSM: Change, Incident, service ticket, Workorders
- Willing to work on shifts (Morning & Afternoon shifts) & Weekend support
- Monitoring: Splunk, Dynatrace alert monitoring Alert creation
- Application Support Experience in the Card Payment Industry or Banking Sector
- PCF – Pivotal Cloud foundry
GOOD TO HAVE SKILLS
- Monitoring / Observability: Splunk / Dynatrace alert creation
- AWS (EC2, CloudWatch, Lambda)
- Automation: automation using XLR/ shell scripting/ ansible/ python (Anyone)
ROLE AND RESPONSIBILITIES
- Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from regional product team and customer support teams.
- Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues.
- Incident Resolution - Review and resolve the Incidents arising from operation Command Center Alerts.
- Alerts from Enterprise Monitoring Operations (EM Operations).
- Traffic Routing – perform traffic routing in support of infrastructure maintenance.
- Raise new change tickets and arrange for approvals, including CAB approvals.
- Creating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps.
- Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window.
- Root Cause Analysis in detail for High severity Incidents – and act on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.
- Supporting the UAT testing by the Product team and regional customer support team.
- Configuring application/artifacts and supporting the new customer onboarding to the platform.
- Testing the newly on boarded customer’s file processing and reports delivery.
- Review and approve change tickets.
- Work with customers on ad-hoc queries.
MANDATORY SKILLS
- Site Reliability Engineering (SRE).
Experience
- 5-8 Years.
COMPENSATION
- The expected compensation for this role ranges from $60,000 to $135,000.
- Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Title: SRE ENGINEER
City: O Fallon
State/Province: Missouri
Posting Start Date: 9/12/26
INTRODUCTION
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
MUST HAVE SKILLS
- Excellent communication
- Application support Background
- Unix / Linux
- SQL: Postgres SQL, SQL
- ITSM: Change, Incident, service ticket, Workorders
- Willing to work on shifts (Morning & Afternoon shifts) & Weekend support
- Monitoring: Splunk, Dynatrace alert monitoring Alert creation
- Application Support Experience in the Card Payment Industry or Banking Sector
- PCF – Pivotal Cloud foundry
GOOD TO HAVE SKILLS
- Monitoring / Observability: Splunk / Dynatrace alert creation
- AWS (EC2, CloudWatch, Lambda)
- Automation: automation using XLR/ shell scripting/ ansible/ python (Anyone)
ROLE AND RESPONSIBILITIES
- Work Orders - Resolve Work orders in form of Business/functional queries, ad hoc testing, verification, and validation etc., from regional product team and customer support teams.
- Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues.
- Incident Resolution - Review and resolve the Incidents arising from operation Command Center Alerts.
- Alerts from Enterprise Monitoring Operations (EM Operations).
- Traffic Routing – perform traffic routing in support of infrastructure maintenance.
- Raise new change tickets and arrange for approvals, including CAB approvals.
- Creating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps.
- Change Implementation - Deploying the application related artifacts to the production environments in the slotted approved release window.
- Root Cause Analysis in detail for High severity Incidents – and act on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.
- Supporting the UAT testing by the Product team and regional customer support team.
- Configuring application/artifacts and supporting the new customer onboarding to the platform.
- Testing the newly on boarded customer’s file processing and reports delivery.
- Review and approve change tickets.
- Work with customers on ad-hoc queries.
MANDATORY SKILLS
- Site Reliability Engineering (SRE).
Experience
- 5-8 Years.
COMPENSATION
- The expected compensation for this role ranges from $60,000 to $135,000.
- Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Product Support Engineer Job Roles in Missouri
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Search Product Support Engineer Jobs in MissouriProduct Support Engineer Jobs in Missouri: Frequently Asked Questions
Which companies sponsor visas for product support engineers in Missouri?
World Wide Technology in St. Louis is one of Missouri's largest technology employers and has a history of sponsoring H-1B visas for technical roles. Oracle Health (formerly Cerner) in Kansas City, Mastercard's regional offices, and Edward Jones also appear in H-1B disclosure data for product support and technical support engineering positions. Larger enterprise software and financial services employers are the most consistent sponsors in the state.
Which visa types are most common for product support engineer roles in Missouri?
The H-1B is the most common visa for product support engineers in Missouri, as the role typically qualifies as a specialty occupation requiring a bachelor's degree in computer science, information systems, or a related field. L-1B visas are an option for candidates transferring within a multinational company in a specialized knowledge capacity. Candidates already holding OPT or STEM OPT authorization are also actively hired by Missouri employers before full H-1B sponsorship begins.
Which cities in Missouri have the most product support engineer sponsorship jobs?
St. Louis and Kansas City account for the overwhelming majority of product support engineer sponsorship activity in Missouri. St. Louis benefits from World Wide Technology's headquarters and a dense cluster of enterprise IT firms. Kansas City has a strong base in healthcare technology and financial services, anchored by Oracle Health and regional fintech employers. Smaller markets like Springfield have limited sponsorship activity for this role.
How to find product support engineer visa sponsorship jobs in Missouri?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for product support engineer roles in Missouri without sorting through positions that don't offer sponsorship. You can filter by state and role to surface active openings from Missouri employers who have sponsored international candidates for technical support engineering positions. This is especially useful for candidates on OPT or awaiting H-1B cap selection.
Are there any Missouri-specific factors that affect product support engineer sponsorship?
Missouri does not impose state-level visa sponsorship requirements, but employers must comply with federal prevailing wage rules when filing a Labor Condition Application for H-1B hires. Kansas City and St. Louis have distinct prevailing wage determinations from the Department of Labor, so the wage level tied to a product support engineer role may differ between the two metros. University pipelines from Missouri S&T, Washington University in St. Louis, and University of Missouri also feed international graduates into local technical support roles, which some employers factor into their sponsorship planning.
What is the prevailing wage for sponsored product support engineer jobs in Missouri?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.