Product Support Engineer Visa Sponsorship Jobs in New Jersey
Product support engineer roles in New Jersey are concentrated around the tech corridors of Jersey City, Newark, and Princeton, with employers like Conduent, Cognizant, and Verint Systems regularly hiring internationally. The state's proximity to New York City and its dense enterprise software and fintech sectors make it a consistent source of visa-sponsored positions for qualified candidates.
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INTRODUCTION
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
ROLE AND RESPONSIBILITIES
Lucid is seeking a proactive and technically skilled Software Support Engineer to support internal development fleets and customer vehicles in a fast‑paced automotive environment. This role partners closely with software, hardware, validation, and supplier teams to diagnose, troubleshoot, and resolve complex vehicle system issues across development and production environments.
You Will
- Provide hands‑on technical support for internal development fleet vehicles and customer vehicles.
- Operate within a production line and factory environment to support vehicle software and hardware readiness.
- Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve vehicle system issues.
- Diagnose and perform root‑cause analysis of software and hardware issues using:
- Diagnostic Trouble Codes (DTCs)
- Data Identifier (DID) values
- Vehicle telemetry data (Grafana)
- Vector tools such as CANoe and CANalyzer
- Support software and hardware integration, validation, and release activities.
- Create, document, and manage issue reports, tracking progress through resolution.
- Collaborate with suppliers and cross‑functional engineering partners to drive timely issue closure.
- Participate in an on‑call rotation approximately one weekend per month.
- Contribute to technical reviews, team meetings, and continuous improvement initiatives.
BASIC QUALIFICATIONS
You Bring
- Bachelor’s degree in Software Engineering, Electrical Engineering, Mechanical Engineering, or a related field plus minimum of 5 years of professional experience post-graduation
- Experience with CAN bus systems and vehicle diagnostics.
- Strong troubleshooting skills across both software and hardware domains.
- Experience supporting automotive systems; EV experience is a plus.
- Familiarity with connectivity and infotainment technologies, including LTE, Wi‑Fi, GPS, and InfoT systems.
- Background supporting software and hardware development teams in a production or development environment.
- Experience collaborating with suppliers and cross‑functional engineering teams.
- Strong communication and interpersonal skills, with the ability to build effective working relationships.
- Customer‑focused mindset with the ability to thrive in a fast‑paced environment.
- Ability to work independently with a strong sense of ownership, accountability, and initiative.
- Friendly, collaborative team player with the ability to learn quickly and adapt to changing priorities.
- Experience supporting internal development fleets and customer‑facing vehicle systems.
ADDITIONAL COMPENSATION AND BENEFITS
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

INTRODUCTION
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
ROLE AND RESPONSIBILITIES
Lucid is seeking a proactive and technically skilled Software Support Engineer to support internal development fleets and customer vehicles in a fast‑paced automotive environment. This role partners closely with software, hardware, validation, and supplier teams to diagnose, troubleshoot, and resolve complex vehicle system issues across development and production environments.
You Will
- Provide hands‑on technical support for internal development fleet vehicles and customer vehicles.
- Operate within a production line and factory environment to support vehicle software and hardware readiness.
- Partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve vehicle system issues.
- Diagnose and perform root‑cause analysis of software and hardware issues using:
- Diagnostic Trouble Codes (DTCs)
- Data Identifier (DID) values
- Vehicle telemetry data (Grafana)
- Vector tools such as CANoe and CANalyzer
- Support software and hardware integration, validation, and release activities.
- Create, document, and manage issue reports, tracking progress through resolution.
- Collaborate with suppliers and cross‑functional engineering partners to drive timely issue closure.
- Participate in an on‑call rotation approximately one weekend per month.
- Contribute to technical reviews, team meetings, and continuous improvement initiatives.
BASIC QUALIFICATIONS
You Bring
- Bachelor’s degree in Software Engineering, Electrical Engineering, Mechanical Engineering, or a related field plus minimum of 5 years of professional experience post-graduation
- Experience with CAN bus systems and vehicle diagnostics.
- Strong troubleshooting skills across both software and hardware domains.
- Experience supporting automotive systems; EV experience is a plus.
- Familiarity with connectivity and infotainment technologies, including LTE, Wi‑Fi, GPS, and InfoT systems.
- Background supporting software and hardware development teams in a production or development environment.
- Experience collaborating with suppliers and cross‑functional engineering teams.
- Strong communication and interpersonal skills, with the ability to build effective working relationships.
- Customer‑focused mindset with the ability to thrive in a fast‑paced environment.
- Ability to work independently with a strong sense of ownership, accountability, and initiative.
- Friendly, collaborative team player with the ability to learn quickly and adapt to changing priorities.
- Experience supporting internal development fleets and customer‑facing vehicle systems.
ADDITIONAL COMPENSATION AND BENEFITS
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.
Product Support Engineer Job Roles in New Jersey
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Search Product Support Engineer Jobs in New JerseyProduct Support Engineer Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for product support engineers in New Jersey?
Companies with a consistent record of sponsoring H-1B visas for product support engineers in New Jersey include Conduent, Cognizant Technology Solutions, Infosys, Verint Systems, and Synchronoss Technologies. Large financial services firms headquartered or regionally based in the state, such as Prudential and Johnson and Johnson's technology divisions, also file petitions for this role category regularly.
Which visa types are most common for product support engineer roles in New Jersey?
The H-1B is the most common visa for product support engineers in New Jersey, as the role typically qualifies as a specialty occupation requiring at least a bachelor's degree in computer science, information systems, or a related field. L-1B visas are also used when a candidate transfers from an overseas office of a multinational employer, which is common given the large number of global IT firms with New Jersey offices.
Which cities in New Jersey have the most product support engineer sponsorship jobs?
Jersey City and Newark generate the highest concentration of product support engineer sponsorship jobs in New Jersey, driven by financial technology firms and enterprise software companies with proximity to Manhattan clients. Parsippany, Princeton, and Bridgewater are secondary hubs, hosting regional headquarters and R&D centers for companies in pharmaceuticals, telecommunications, and managed IT services.
How to find product support engineer visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse product support engineer openings in New Jersey without sifting through roles that don't sponsor. You can search by role and state, then review each listing for employer details and sponsorship status. This saves significant time compared to manually screening postings across general job boards.
Are there any state-specific considerations for product support engineers seeking visa sponsorship in New Jersey?
New Jersey's high concentration of Fortune 500 companies and IT consulting firms means the prevailing wage requirements for product support engineers, set by the Department of Labor for the state's designated metro areas, reflect the region's competitive compensation norms. Candidates coming through university pipelines at Rutgers, NJIT, or Stevens Institute of Technology often have existing employer relationships that can accelerate the sponsorship process after graduation.
What is the prevailing wage for sponsored product support engineer jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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