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Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HR WD Sustainment

Job Summary:

The Workday Functional Configuration Consultant serves on the HR Sustainment team, acting as a trusted internal consultant to business stakeholders. This role partners closely with internal clients to analyze needs, recommend appropriate Workday solutions, and configure system changes that support business objectives while ensuring there are no negative downstream impacts to payroll, benefits, time tracking, or other integrated systems.

With a primary functional focus on Absence Management, the consultant works directly with the absence business team to support requests such as new PTO plans, corrections, and process improvements. Rather than simply executing changes, this role consults with and influences the business, helping stakeholders understand system capabilities, tradeoffs, and the most effective, future-proof approach to meeting their needs. Requests may originate from both business partners and IT.

The consultant plays a key role in Workday service updates and bi-annual releases, proactively reviewing new functionality to assess impacts to the Absence module and related processes. Responsibilities include testing new features, documenting and flagging risks or concerns, providing feedback to Workday when necessary, and clearly presenting changes and enhancements to business partners to support informed decision-making.

Hours: 8:00am - 5:00pm local time, Monday - Friday

Preferred Skills & Experience

- 3+ years of hands-on Workday configuration experience, supporting production environments in an HR sustainment or consulting capacity
- Strong functional expertise in the Workday Absence module, including configuration, troubleshooting, and ongoing enhancements
- Experience evaluating and translating business requirements into system enhancements, with a solid understanding of downstream impacts and system dependencies
- Working knowledge of the Workday Performance module, including configuration and sustainment support
- Client-facing experience, with the ability to consult, influence, and communicate effectively with technical and non-technical stakeholders

KEY RESPONSIBILITIES

- Provide project management and support for new systems implementations, systems upgrades, annual system updates, and system enhancements.
- Act as a departmental representative in the planning, development, and implementation of various systems partnering with appropriate Information Technology teams and/or software vendors as necessary.
- Develop the expertise in the departmental use of automated applications and serves as the point of contact for end users on proposed process and application changes.
- Consult with customers to conduct analysis on business processes to help identify needs and facilitate finding solutions to those needs.
- Proactively identify customer strengths and weaknesses and suggest areas of business process improvement.
- Propose solutions to problems and consider timeliness, effectiveness, and practicality in addressing customer needs.
- Develop and maintain technical documentation on computer-based information systems; compile documentation for design changes and creation criteria.
- Troubleshoot technical issues and user issues, while interacting with the software vendor.
- Coordinate the testing and implementation of various patch upgrades, gather data, perform analysis of information, develop conclusions, and communicate recommendations to all levels within the organization.
- Apply statistically sound analytic methods during this process, where applicable.
- As a senior consultant, this position is also responsible to provide training as well as guide and mentor new or less experienced teammates to be successful and should possess a solid understanding of HR data and reporting.

TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solutions. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities:

Supporting Colleagues:
- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

Delivering Excellent Services:
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
- Solves Complex Problems: Approaches problems from different angles; identifies new possibilities to interpret opportunities and develop concrete solutions.
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

Ensuring High Quality:
- Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

Managing Resources Effectively:
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

Fostering Innovation:
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.