IT Support Visa Sponsorship Jobs in Tennessee
Tennessee's IT support job market is anchored by major employers like FedEx, HCA Healthcare, and Nissan North America, with Nashville and Memphis driving the bulk of hiring activity. Companies across healthcare IT, logistics, and financial services regularly sponsor skilled foreign workers for IT support roles, making Tennessee a viable destination for international candidates seeking visa sponsorship.
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Oak Ridge, TN, US, 37831
Business Unit: Advanced Measurement Technologies
Posting Date: Oct 8, 2026
Job Description:
The IT User Support Analyst II provides end user technical support for desktop operating systems and company-standard applications within a Windows-based corporate network environment. This role is responsible for supporting users and endpoints, assisting with IT lifecycle management, identifying and addressing cybersecurity threats, and contributing to IT projects, documentation, and user training activities.
Key Responsibilities
End User Support:
- Provide Tier I and Tier II technical support for onsite and remote users.
- Support Windows operating systems, desktop applications, and business applications through phone, in-person, and remote support.
- Diagnose and resolve technical issues using remote support tools and troubleshooting best practices.
- Support desktop applications including Microsoft Office 365, Adobe Reader, Java, and other standard business applications.
- Provide support for mobile devices, including iOS devices.
Endpoint Lifecycle Management:
- Assist with system deployment and setup activities.
- Perform software installations, upgrades, patches, and updates.
- Support user data migration efforts.
- Conduct hardware repairs and manage hardware disposition processes.
- Maintain endpoint lifecycle management from deployment through disposition.
Cybersecurity & Compliance:
- Help identify and resolve cybersecurity threats.
- Maintain and report compliance with company policies and cybersecurity requirements.
- Support implementation of cybersecurity best practices and threat remediation activities.
Project Support:
- Participate in IT projects including needs analysis, solution design, data normalization, validation, and testing.
- Organize and execute user support and endpoint configuration projects as required.
- Assist in developing, maintaining, and updating technical documentation.
- Support user training initiatives and knowledge-sharing activities.
- Support onsite and remote users with up to 10% travel as required.
Requirements
Education & Experience:
- Bachelor's degree in Information Technology or a related technical field, or equivalent related experience.
- Minimum of 3 years of hands-on IT end user support experience beyond educational requirements.
- Relevant industry certifications such as Microsoft, ITIL, CompTIA, or similar.
Technical Skills:
- Experience with IT service desk platforms such as ServiceNow, Remedy, or Zendesk.
- Experience with remote support tools including Microsoft Teams, TeamViewer, Remote Desktop Protocol (RDP), and PDQ Connect.
- AI utilization experience with tools such as Copilot, Claude, and Scribe.
- Proficiency with Microsoft Office 365 applications, including Excel, Word, Outlook, and Teams.
- Strong knowledge of PC hardware and software configuration, support, and troubleshooting.
- Experience supporting Windows 11 operating systems, features, user interfaces, file services, and print services.
- Understanding of system and baseline configurations.
- Experience supporting web browsers including Edge, Chrome, and Internet Explorer.
- Basic PowerShell scripting skills.
- Knowledge of cybersecurity concepts, best practices, and threat remediation.
- Understanding of networking fundamentals, including Wi-Fi, Ethernet, TCP/IP, VPN, and related network services.
- Understanding of Microsoft Azure, Entra, and Intune administration and usage.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Desired Professional Skills:
- Excellent analytical, time management, prioritization, and communication skills.
- Professional and courteous communication across phone, email, chat, and other communication channels.
- Resourceful with the ability to work effectively within collaborative teams at both the business unit and division level.
- Reliable with strong attention to detail.
- Quick and enthusiastic learner who is adaptable to an evolving IT environment.
About the Business Unit
Advanced Measurement Technology (AMT), part of AMETEK’s Materials Analysis Division, is a global leader in high-precision measurement and detection solutions. Headquartered in Oak Ridge, Tennessee, AMT designs and manufactures advanced instrumentation for nuclear spectrometry, radiological measurement, electrochemical analysis, and electronic signal recovery. Our technologies enable customers in research, defense, homeland security, and industrial markets to solve their most complex challenges with accuracy and reliability.
AMT combines renowned brands such as ORTEC, Amptek, and Sunpower, delivering differentiated solutions for applications ranging from radiation detection and semiconductor analysis to cryogenic cooling systems. As a cleared defense contractor, AMT also supports U.S. government programs with custom products and services. With a strong culture of innovation and operational excellence, AMT continues to expand globally, leveraging decades of expertise to drive advancements in safety, security, and scientific discovery.
Compensation
- Employee Type: Salaried
- Currency: USD
- Salary Minimum: 75,000
- Salary Maximum: 95,000
- Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
Location:
Oak Ridge, TN, US, 37831
Business Unit: Advanced Measurement Technologies
Posting Date: Oct 8, 2026
Job Description:
The IT User Support Analyst II provides end user technical support for desktop operating systems and company-standard applications within a Windows-based corporate network environment. This role is responsible for supporting users and endpoints, assisting with IT lifecycle management, identifying and addressing cybersecurity threats, and contributing to IT projects, documentation, and user training activities.
Key Responsibilities
End User Support:
- Provide Tier I and Tier II technical support for onsite and remote users.
- Support Windows operating systems, desktop applications, and business applications through phone, in-person, and remote support.
- Diagnose and resolve technical issues using remote support tools and troubleshooting best practices.
- Support desktop applications including Microsoft Office 365, Adobe Reader, Java, and other standard business applications.
- Provide support for mobile devices, including iOS devices.
Endpoint Lifecycle Management:
- Assist with system deployment and setup activities.
- Perform software installations, upgrades, patches, and updates.
- Support user data migration efforts.
- Conduct hardware repairs and manage hardware disposition processes.
- Maintain endpoint lifecycle management from deployment through disposition.
Cybersecurity & Compliance:
- Help identify and resolve cybersecurity threats.
- Maintain and report compliance with company policies and cybersecurity requirements.
- Support implementation of cybersecurity best practices and threat remediation activities.
Project Support:
- Participate in IT projects including needs analysis, solution design, data normalization, validation, and testing.
- Organize and execute user support and endpoint configuration projects as required.
- Assist in developing, maintaining, and updating technical documentation.
- Support user training initiatives and knowledge-sharing activities.
- Support onsite and remote users with up to 10% travel as required.
Requirements
Education & Experience:
- Bachelor's degree in Information Technology or a related technical field, or equivalent related experience.
- Minimum of 3 years of hands-on IT end user support experience beyond educational requirements.
- Relevant industry certifications such as Microsoft, ITIL, CompTIA, or similar.
Technical Skills:
- Experience with IT service desk platforms such as ServiceNow, Remedy, or Zendesk.
- Experience with remote support tools including Microsoft Teams, TeamViewer, Remote Desktop Protocol (RDP), and PDQ Connect.
- AI utilization experience with tools such as Copilot, Claude, and Scribe.
- Proficiency with Microsoft Office 365 applications, including Excel, Word, Outlook, and Teams.
- Strong knowledge of PC hardware and software configuration, support, and troubleshooting.
- Experience supporting Windows 11 operating systems, features, user interfaces, file services, and print services.
- Understanding of system and baseline configurations.
- Experience supporting web browsers including Edge, Chrome, and Internet Explorer.
- Basic PowerShell scripting skills.
- Knowledge of cybersecurity concepts, best practices, and threat remediation.
- Understanding of networking fundamentals, including Wi-Fi, Ethernet, TCP/IP, VPN, and related network services.
- Understanding of Microsoft Azure, Entra, and Intune administration and usage.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Desired Professional Skills:
- Excellent analytical, time management, prioritization, and communication skills.
- Professional and courteous communication across phone, email, chat, and other communication channels.
- Resourceful with the ability to work effectively within collaborative teams at both the business unit and division level.
- Reliable with strong attention to detail.
- Quick and enthusiastic learner who is adaptable to an evolving IT environment.
About the Business Unit
Advanced Measurement Technology (AMT), part of AMETEK’s Materials Analysis Division, is a global leader in high-precision measurement and detection solutions. Headquartered in Oak Ridge, Tennessee, AMT designs and manufactures advanced instrumentation for nuclear spectrometry, radiological measurement, electrochemical analysis, and electronic signal recovery. Our technologies enable customers in research, defense, homeland security, and industrial markets to solve their most complex challenges with accuracy and reliability.
AMT combines renowned brands such as ORTEC, Amptek, and Sunpower, delivering differentiated solutions for applications ranging from radiation detection and semiconductor analysis to cryogenic cooling systems. As a cleared defense contractor, AMT also supports U.S. government programs with custom products and services. With a strong culture of innovation and operational excellence, AMT continues to expand globally, leveraging decades of expertise to drive advancements in safety, security, and scientific discovery.
Compensation
- Employee Type: Salaried
- Currency: USD
- Salary Minimum: 75,000
- Salary Maximum: 95,000
- Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
IT Support Job Roles in Tennessee
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Search IT Support Jobs in TennesseeIT Support Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Tennessee?
Large employers with established immigration programs are the most consistent sponsors. In Tennessee, companies like HCA Healthcare, FedEx, Vanderbilt University Medical Center, and Nissan North America have a track record of filing H-1B visa petitions for technology roles. Mid-sized IT managed service providers and healthcare technology firms in Nashville and Memphis also sponsor, though less frequently than enterprise-level employers.
Which visa types are most common for IT support roles in Tennessee?
The H-1B is the most common visa for IT support roles requiring a bachelor's degree in computer science, information systems, or a related field. Roles that clearly meet the specialty occupation standard, such as systems administrator or network support engineer, tend to qualify. Australian citizens can pursue the E-3 visa as an alternative, and Canadian or Mexican nationals may qualify under the TN visa category for certain IT classifications.
Which cities in Tennessee have the most IT support sponsorship jobs?
Nashville is the primary hub, driven by its concentration of healthcare IT companies, financial services firms, and a growing technology sector. Memphis is the second most active market, supported by FedEx's global headquarters and the logistics industry's significant IT infrastructure needs. Chattanooga has a smaller but emerging technology community, with some sponsoring employers in manufacturing and smart-grid technology.
How to find it support visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically for roles where employers are open to visa sponsorship, saving you from applying to positions that will reject international candidates outright. For IT support roles in Tennessee, Migrate Mate lets you search by state and job category so you can focus on Nashville and Memphis employers with active sponsorship histories. Setting up alerts for new IT support listings in Tennessee is a practical way to stay current.
Are there state-specific considerations for IT support sponsorship jobs in Tennessee?
Tennessee has no state income tax on wages, which can affect how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements. The healthcare IT sector is disproportionately large here due to Nashville's status as a national health industry center, meaning many IT support roles are tied to clinical systems, HIPAA compliance environments, or electronic health record platforms, which can strengthen a specialty occupation argument for visa petitions.
What is the prevailing wage for sponsored it support jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.