IT Support Visa Sponsorship Jobs in Tennessee
Tennessee's IT support job market is anchored by major employers like FedEx, HCA Healthcare, and Nissan North America, with Nashville and Memphis driving the bulk of hiring activity. Companies across healthcare IT, logistics, and financial services regularly sponsor skilled foreign workers for IT support roles, making Tennessee a viable destination for international candidates seeking visa sponsorship.
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Get Access To All JobsJob Summary:
Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Handles escalated issues from the team and scheduling of work and provides support of manager tasks as needed.
Job Responsibilities:
- Leads installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Such as:
- Utilizing tracking software to track and monitor the resolution of issues and/or open tickets.
- Supporting area processes and interface requirements.
- Resetting equipment or applying solutions to quickly resolve problems.
- Resolves complex issues. Resolves escalated issues from less experienced support staff.
- Identifies and documents fault patterns over a period of time and involve other engineering or other technical resources in the IT function or the vendor community to develop permanent fixes.
- Accountable for managing and planning of workload within the area of responsibility. Performs audits and reports on task completion and/or non-completion. May put plans in place in order to accomplish non-completed items as efficiently as possible.
- Maintains and troubleshoots proprietary material handling software and systems from vendors as needed.
- Collaborates with customers and advises about technical issues. Answers complex questions regarding PC/printer software/hardware issues, and makes IT recommendations.
- Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to facilitate elimination of problems and to create efficient fixes. Troubleshoots second and third level support for any problems experienced by production equipment. May make decisions on when outside technical help needs to be contacted and called onsite for fixes.
- Partners cross functionally to resolve issues.
- Orders and maintains inventories supply (labels, report/copy paper, toner cartridges, spare cables, networking equipment, legacy equipment, PC peripherals & accessories, etc).
- May lift and transport PC’s, monitors, terminals and printers for deployment as well as repair.
Basic Qualifications
- High School/GED and at least 2 years of experience in an IT customer-facing and/or technical support role.
- Experience with equipment pieces, including printers, terminals, PCs, RF communication hardware, etc.
- Experience with various software, such as Microsoft Windows operating system, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer.
- Experience following processes, recommending improvements, translating technical terms to non-technical users, solving technical problems and working in a team environment.
- Knowledge of network infrastructure & server hardware/software, such as: Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare.
- Hours of support may require weekend, holiday and/or off-hours shift coverage.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Bachelor’s degree.
- Preferred Certificate in Network Plus, Microsoft, Cisco or CompTIA.
- Experience at a distribution center or manufacturing environment.
- Knowledge of coding and/or programming (such as Visual Basic, HTML, PHP, ASP).
- Experience building and maintaining databases (such as Web, Access and SQL).
- Experience coordinating service requests with appropriate IT team.
- Experience working independently and as part of a cross-functional technical team.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $15 - $30.29 / Hourly
Job Summary:
Responsible for installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Handles escalated issues from the team and scheduling of work and provides support of manager tasks as needed.
Job Responsibilities:
- Leads installation, upgrades, troubleshooting and repair of hardware and software on or related to desktop pc’s, printers, pc hardware systems, pc networks, LAN and RF devices. Such as:
- Utilizing tracking software to track and monitor the resolution of issues and/or open tickets.
- Supporting area processes and interface requirements.
- Resetting equipment or applying solutions to quickly resolve problems.
- Resolves complex issues. Resolves escalated issues from less experienced support staff.
- Identifies and documents fault patterns over a period of time and involve other engineering or other technical resources in the IT function or the vendor community to develop permanent fixes.
- Accountable for managing and planning of workload within the area of responsibility. Performs audits and reports on task completion and/or non-completion. May put plans in place in order to accomplish non-completed items as efficiently as possible.
- Maintains and troubleshoots proprietary material handling software and systems from vendors as needed.
- Collaborates with customers and advises about technical issues. Answers complex questions regarding PC/printer software/hardware issues, and makes IT recommendations.
- Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to facilitate elimination of problems and to create efficient fixes. Troubleshoots second and third level support for any problems experienced by production equipment. May make decisions on when outside technical help needs to be contacted and called onsite for fixes.
- Partners cross functionally to resolve issues.
- Orders and maintains inventories supply (labels, report/copy paper, toner cartridges, spare cables, networking equipment, legacy equipment, PC peripherals & accessories, etc).
- May lift and transport PC’s, monitors, terminals and printers for deployment as well as repair.
Basic Qualifications
- High School/GED and at least 2 years of experience in an IT customer-facing and/or technical support role.
- Experience with equipment pieces, including printers, terminals, PCs, RF communication hardware, etc.
- Experience with various software, such as Microsoft Windows operating system, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer.
- Experience following processes, recommending improvements, translating technical terms to non-technical users, solving technical problems and working in a team environment.
- Knowledge of network infrastructure & server hardware/software, such as: Windows Server, Unix/AIX, iSeries/AS400, vSphere/VMWare.
- Hours of support may require weekend, holiday and/or off-hours shift coverage.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Bachelor’s degree.
- Preferred Certificate in Network Plus, Microsoft, Cisco or CompTIA.
- Experience at a distribution center or manufacturing environment.
- Knowledge of coding and/or programming (such as Visual Basic, HTML, PHP, ASP).
- Experience building and maintaining databases (such as Web, Access and SQL).
- Experience coordinating service requests with appropriate IT team.
- Experience working independently and as part of a cross-functional technical team.
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.
Salary Range: $15 - $30.29 / Hourly
IT Support Job Roles in Tennessee
See all 57+ IT Support Jobs in Tennessee
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Search IT Support Jobs in TennesseeIT Support Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Tennessee?
Large employers with established immigration programs are the most consistent sponsors. In Tennessee, companies like HCA Healthcare, FedEx, Vanderbilt University Medical Center, and Nissan North America have a track record of filing H-1B visa petitions for technology roles. Mid-sized IT managed service providers and healthcare technology firms in Nashville and Memphis also sponsor, though less frequently than enterprise-level employers.
Which visa types are most common for IT support roles in Tennessee?
The H-1B is the most common visa for IT support roles requiring a bachelor's degree in computer science, information systems, or a related field. Roles that clearly meet the specialty occupation standard, such as systems administrator or network support engineer, tend to qualify. Australian citizens can pursue the E-3 visa as an alternative, and Canadian or Mexican nationals may qualify under the TN visa category for certain IT classifications.
Which cities in Tennessee have the most IT support sponsorship jobs?
Nashville is the primary hub, driven by its concentration of healthcare IT companies, financial services firms, and a growing technology sector. Memphis is the second most active market, supported by FedEx's global headquarters and the logistics industry's significant IT infrastructure needs. Chattanooga has a smaller but emerging technology community, with some sponsoring employers in manufacturing and smart-grid technology.
How to find it support visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically for roles where employers are open to visa sponsorship, saving you from applying to positions that will reject international candidates outright. For IT support roles in Tennessee, Migrate Mate lets you search by state and job category so you can focus on Nashville and Memphis employers with active sponsorship histories. Setting up alerts for new IT support listings in Tennessee is a practical way to stay current.
Are there state-specific considerations for IT support sponsorship jobs in Tennessee?
Tennessee has no state income tax on wages, which can affect how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements. The healthcare IT sector is disproportionately large here due to Nashville's status as a national health industry center, meaning many IT support roles are tied to clinical systems, HIPAA compliance environments, or electronic health record platforms, which can strengthen a specialty occupation argument for visa petitions.
What is the prevailing wage for sponsored it support jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.