IT Support Visa Sponsorship Jobs in Washington
Washington's IT support job market is anchored by major tech employers like Microsoft, Amazon, and Boeing, with hiring concentrated in Seattle, Redmond, and Bellevue. These companies have established H-1B visa and other work visa sponsorship programs, making Washington one of the more active states for IT support roles that include visa sponsorship.
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About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, WA, KELSO - 23.00 - 37.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, WA, KELSO - 23.00 - 37.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
IT Support Job Roles in Washington
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Search IT Support Jobs in WashingtonIT Support Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Washington?
Microsoft, Amazon, Boeing, and Expedia are among the largest Washington employers with documented histories of sponsoring work visas for IT support positions. Larger enterprises and their managed service providers tend to file more Labor Condition Applications than smaller firms. Staffing and IT consulting companies with Washington state contracts also appear regularly in Department of Labor LCA disclosure data for support-related job titles.
Which visa types are most common for IT support jobs in Washington?
The H-1B is the most common visa for IT support roles in Washington, particularly for positions requiring a bachelor's degree in computer science, information systems, or a related field. Some roles may qualify under the TN visa for Canadian and Mexican nationals if the job duties align with an eligible USMCA occupation. L-1B intracompany transfers are also used by large multinationals headquartered in Washington for specialized support engineers moving from overseas offices.
Which cities in Washington have the most IT support sponsorship jobs?
Seattle, Redmond, and Bellevue account for the large majority of IT support sponsorship activity in Washington. Redmond is home to Microsoft's global headquarters, making it a significant source of support engineering roles. Seattle hosts Amazon's main campus and a dense cluster of tech companies. Kirkland and Bothell are secondary hubs with growing enterprise IT footprints, particularly in healthcare technology and cloud infrastructure.
How to find it support visa sponsorship jobs in Washington?
Migrate Mate filters IT support jobs in Washington specifically by visa sponsorship, so you're not manually sorting through listings that don't apply to you. Search for IT support roles on Migrate Mate and filter by Washington state to see positions from employers with active sponsorship programs. Roles are drawn from companies that have filed Labor Condition Applications, giving you a data-backed signal of sponsorship intent rather than relying on self-reported listings.
Are there any Washington-specific considerations for IT support sponsorship roles?
Washington's high concentration of large tech employers means prevailing wage levels for IT support roles are generally higher than national averages, which factors into the wages employers must certify on the Labor Condition Application. Washington's university pipeline, including the University of Washington and Washington State University, produces a steady supply of internationally educated candidates, so competition for sponsored IT support positions at name-brand employers can be meaningful. State and local government IT roles rarely offer sponsorship.
What is the prevailing wage for sponsored it support jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.