IT Support Visa Sponsorship Jobs in Florida
IT support visa sponsorship jobs in Florida are concentrated in Miami, Orlando, and Tampa, where major employers like Cognizant, Tech Data, and Chewy operate large IT operations. Florida's growing fintech corridor, healthcare networks, and theme park technology teams create consistent demand for international IT support professionals across the state.
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Get Access To All JobsAbout us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Position Summary
The Pharmacy Hub is looking for an IT Support Specialist to join our IT team and provide hands-on desktop and end-user technical support across our Davie and Miami Gardens locations. This person will provide IT desktop support, troubleshoot hardware, software, printer, and connectivity issues, assist with employee onboarding and offboarding, and help maintain IT equipment and inventory. They will work closely with the IT team and employees across the company. This is a new headcount position. Our IT support team has decreased from five employees to two, leaving no coverage for illness, vacation, or unexpected absences. We are hiring two additional IT Support Specialists to restore adequate coverage, maintain business continuity, and avoid service disruptions. This position reports to the IT Manager.
Core Responsibilities
Desktop & End-User Support (~30%)
- Provide general desktop and end-user technical support to employees across the company
- Troubleshoot hardware, software, printer, and network/connectivity issues
- Assist with employee onboarding and offboarding, including setting up user accounts, computers, and other IT equipment
IT Equipment & Inventory Management (~45%)
- Set up, deploy, and track company laptops, headsets, and other IT equipment
- Maintain accurate IT equipment and inventory records across both the Davie and Miami Gardens locations
- Ensure equipment is properly maintained, accounted for, and ready for new hires
Support Ticket Management (~15%)
- Respond to and resolve support tickets through the company's ticketing system
- Prioritize multiple concurrent requests and escalate issues appropriately when needed
Documentation (~10%)
- Document troubleshooting steps, resolutions, and recurring issues
- Maintain clear, up-to-date records to support knowledge sharing across the IT team
Qualifications
Required
- 2+ years of experience in desktop support, help desk, or a similar IT role
- Associate degree in Information Technology or equivalent experience
- Knowledge of common business applications
- Experience troubleshooting hardware, software, printers, and basic network connectivity
- Experience setting up user accounts, computers, and other IT equipment
- Familiarity with ticketing systems and remote-support tools
- Basic understanding of TCP/IP, Wi-Fi, DNS, and network troubleshooting
- Strong communication, customer-service, and problem-solving skills
- Ability to prioritize multiple requests and work independently
- Ability to lift and move computer equipment as needed
Preferred
- Bachelor's degree in Computer Science
- 3+ years of experience in IT
- Experience with Google Workspace
- Okta experience
- Experience with cloud-based applications
- Experience with remote-support platforms (e.g., NinjaOne)
Core Competencies
- Dependable, hands-on, and organized
- Comfortable working in a fast-paced pharmaceutical fulfillment environment
- Proactive, patient, and service-oriented
- Communicates clearly with both technical and nontechnical employees
- Takes ownership of problems rather than passing them along
- Manages competing priorities calmly under pressure
- Documents work thoroughly and consistently
- Knows when to escalate an issue
Work Environment
This is a 100% on-site role split across The Pharmacy Hub's Davie and Miami Gardens, Florida locations, Monday–Friday, 9:00 AM–6:00 PM. The pace is driven by day-to-day support ticket volume, onboarding and offboarding timelines, and the operational needs of a fast-paced pharmaceutical fulfillment environment. This role works closely with the IT team and with employees across the company, and may require travel between the two office locations. Candidate should be open scheduled.
Physical Requirements
The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift and move computer equipment as needed
- Extended periods of computer use for ticket resolution, remote support, and documentation
- Close visual acuity required for troubleshooting hardware and software issues
- Clear verbal and written communication required across in-person and written formats with technical and nontechnical employees
- Role requires on-site presence at both the Davie and Miami Gardens locations; ability to travel between locations as needed
At-Will Employment
Employment is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable law.
Pay Range: $49,000 USD - $62,000 USD
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off that grows with your tenure
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.
The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.
About us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Position Summary
The Pharmacy Hub is looking for an IT Support Specialist to join our IT team and provide hands-on desktop and end-user technical support across our Davie and Miami Gardens locations. This person will provide IT desktop support, troubleshoot hardware, software, printer, and connectivity issues, assist with employee onboarding and offboarding, and help maintain IT equipment and inventory. They will work closely with the IT team and employees across the company. This is a new headcount position. Our IT support team has decreased from five employees to two, leaving no coverage for illness, vacation, or unexpected absences. We are hiring two additional IT Support Specialists to restore adequate coverage, maintain business continuity, and avoid service disruptions. This position reports to the IT Manager.
Core Responsibilities
Desktop & End-User Support (~30%)
- Provide general desktop and end-user technical support to employees across the company
- Troubleshoot hardware, software, printer, and network/connectivity issues
- Assist with employee onboarding and offboarding, including setting up user accounts, computers, and other IT equipment
IT Equipment & Inventory Management (~45%)
- Set up, deploy, and track company laptops, headsets, and other IT equipment
- Maintain accurate IT equipment and inventory records across both the Davie and Miami Gardens locations
- Ensure equipment is properly maintained, accounted for, and ready for new hires
Support Ticket Management (~15%)
- Respond to and resolve support tickets through the company's ticketing system
- Prioritize multiple concurrent requests and escalate issues appropriately when needed
Documentation (~10%)
- Document troubleshooting steps, resolutions, and recurring issues
- Maintain clear, up-to-date records to support knowledge sharing across the IT team
Qualifications
Required
- 2+ years of experience in desktop support, help desk, or a similar IT role
- Associate degree in Information Technology or equivalent experience
- Knowledge of common business applications
- Experience troubleshooting hardware, software, printers, and basic network connectivity
- Experience setting up user accounts, computers, and other IT equipment
- Familiarity with ticketing systems and remote-support tools
- Basic understanding of TCP/IP, Wi-Fi, DNS, and network troubleshooting
- Strong communication, customer-service, and problem-solving skills
- Ability to prioritize multiple requests and work independently
- Ability to lift and move computer equipment as needed
Preferred
- Bachelor's degree in Computer Science
- 3+ years of experience in IT
- Experience with Google Workspace
- Okta experience
- Experience with cloud-based applications
- Experience with remote-support platforms (e.g., NinjaOne)
Core Competencies
- Dependable, hands-on, and organized
- Comfortable working in a fast-paced pharmaceutical fulfillment environment
- Proactive, patient, and service-oriented
- Communicates clearly with both technical and nontechnical employees
- Takes ownership of problems rather than passing them along
- Manages competing priorities calmly under pressure
- Documents work thoroughly and consistently
- Knows when to escalate an issue
Work Environment
This is a 100% on-site role split across The Pharmacy Hub's Davie and Miami Gardens, Florida locations, Monday–Friday, 9:00 AM–6:00 PM. The pace is driven by day-to-day support ticket volume, onboarding and offboarding timelines, and the operational needs of a fast-paced pharmaceutical fulfillment environment. This role works closely with the IT team and with employees across the company, and may require travel between the two office locations. Candidate should be open scheduled.
Physical Requirements
The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift and move computer equipment as needed
- Extended periods of computer use for ticket resolution, remote support, and documentation
- Close visual acuity required for troubleshooting hardware and software issues
- Clear verbal and written communication required across in-person and written formats with technical and nontechnical employees
- Role requires on-site presence at both the Davie and Miami Gardens locations; ability to travel between locations as needed
At-Will Employment
Employment is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable law.
Pay Range: $49,000 USD - $62,000 USD
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off that grows with your tenure
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.
The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.
IT Support Job Roles in Florida
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Search IT Support Jobs in FloridaIT Support Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Florida?
Technology services firms with a strong Florida presence, including Cognizant, Wipro, Infosys, and Tata Consultancy Services, have a track record of sponsoring H-1B visas for IT support positions. Large Florida-based employers in healthcare, finance, and hospitality technology, such as AdventHealth, Raymond James, and Chewy, also file sponsorship petitions for qualified IT support candidates.
Which visa types are most common for IT support roles in Florida?
The H-1B is the most common visa for IT support professionals in Florida, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a relevant field like computer science or information systems. L-1B visas apply when a candidate transfers within a multinational company. Some entry-level support roles may not meet the specialty occupation threshold for H-1B eligibility, so the specific job duties and degree requirements matter.
Which cities in Florida have the most IT support sponsorship jobs?
Miami leads in IT support sponsorship activity, driven by its status as a regional technology and finance hub with significant Latin American business operations. Orlando follows closely, supported by hospitality technology, simulation, and defense contractors. Tampa's growing fintech sector and healthcare IT infrastructure also generate consistent IT support hiring. Jacksonville and Fort Lauderdale see activity from financial services and logistics companies.
How to find it support visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse IT support roles in Florida without sifting through positions that won't consider international candidates. You can narrow results by city, employer type, and role level. Because Florida's IT support market spans healthcare, fintech, and hospitality technology, using a sponsorship-focused filter like Migrate Mate saves significant time in your search.
Are there state-specific factors that affect IT support visa sponsorship in Florida?
Florida has no state income tax, which affects prevailing wage comparisons since employers set H-1B wages against Department of Labor wage levels for each metro area, not statewide. Miami and Orlando have distinct wage level benchmarks from smaller markets. Florida's large university system, including the University of Florida and Florida International University, produces a steady pipeline of OPT-eligible IT graduates who often transition to H-1B sponsorship through Florida-based employers.
What is the prevailing wage for sponsored it support jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.