IT Support Visa Sponsorship Jobs in Ohio
Ohio's IT support job market spans healthcare systems like Cleveland Clinic and OhioHealth, large universities, and a growing tech presence in Columbus and Cincinnati. Employers across these sectors regularly hire internationally and have established HR processes for visa sponsorship, making Ohio a practical state for IT support professionals seeking sponsored roles.
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Get Access To All JobsINTRODUCTION
Working at Cedarville University is more than a job, it's a calling. A call to help equip students to go into the world and do great things for the Kingdom. A call to use the gifts God has given you to make the most of every day. A call to work as unto the Lord. God is doing great things at Cedarville University and we are excited for you to be part of it.
When applying, please include a resume/CV and cover letter in PDF format. Additional documents will be requested if needed. Please do not submit documents that include dates of birth, social security numbers, or that require password access.
Cedarville University is seeking to hire an IT Support Tier 2 Technician that provides advising, installation, diagnostic, repair and technical support services for university and personally-owned technology and peripherals. This is a full-time, non-exempt position that reports to the Director of Technical Services.
PRIMARY RESPONSIBILITIES:
This position works as a team member performing assigned tasks and taking proper initiative to resolve the following user issues:
- Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client. Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures. Reports details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Provides assistance to users in a professional manner following agreed procedures for further help or escalation. Reviews change requests. Maintains accurate records of user requests, contact details and outcomes. Contributes to the development of installation procedures and standards.
- Identifies and resolves issues with applications, following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
- Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures.
- Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring protection of assets and components from unauthorized change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of information and undertakes any necessary corrective action under direction.
- Assists in investigation and resolution of network problems. Assists with specified maintenance procedures.
- Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
QUALIFICATIONS
- Experience in installation and maintenance of computers and related equipment (or an aptitude for such work)
- Basic working knowledge of computer operation (OS & hardware)
- Aptitude and willingness to learn thorough diagnostic and repair techniques
- Qualified applicant must be a born-again Christian with a personal commitment to Jesus Christ
- Qualified applicant must agree with and be willing to abide by Cedarville University's doctrinal statement, community covenant, and general workplace standards.
Contact Information:
All official inquiries should be directed to Teresa Day, Director of Staffing Services. Applicants must agree with and be willing to abide by Cedarville University's doctrinal statement, community covenant, and general workplace standards.
This position is subject to the University's verification of credentials and other information required by law and Cedarville University policies, including the completion of a criminal history investigation. This position is located in Cedarville, Ohio. Cedarville University is an Equal Opportunity Employer.
We Offer an Exceptional Employee Experience:
- A commitment to Scripture that informs everything we do – transforming lives through excellent education and equipping students to stand for the Word of God and the Testimony of Jesus Christ. We are a mission-led, Christian institution with numerous opportunities for your growth and contributions.
- An excellent and comprehensive employee benefits program for eligible employees and their families.
- Meaningful Christian community and fellowship among students, faculty, and staff.
- A beautiful, well-maintained campus with modern facilities in the serene, family-oriented town of Cedarville, Ohio.
- Free access to our first-class Athletic and Recreation Facilities.
- Free employee parking.
- Free access to Centennial Library campus resources.
- Campus Bookstore and Campus Dining Hall discounts.
- Opportunities to foster growth through chapel and other university-sponsored events.
- Opportunities to share the gospel worldwide through Global Outreach mission trips.
General inquiries should be directed to Teresa Day, Director of Staffing. This position is subject to the University's verification of credentials and other information required by law and Cedarville University policies, including the successful completion of a criminal history investigation. Applications will be accepted until the position is filled. Cedarville University is an equal opportunity employer.
Job Details
Pay Type: Hourly
Location: Cedarville University, 251 N. Main St., Cedarville, Ohio, United States of America
INTRODUCTION
Working at Cedarville University is more than a job, it's a calling. A call to help equip students to go into the world and do great things for the Kingdom. A call to use the gifts God has given you to make the most of every day. A call to work as unto the Lord. God is doing great things at Cedarville University and we are excited for you to be part of it.
When applying, please include a resume/CV and cover letter in PDF format. Additional documents will be requested if needed. Please do not submit documents that include dates of birth, social security numbers, or that require password access.
Cedarville University is seeking to hire an IT Support Tier 2 Technician that provides advising, installation, diagnostic, repair and technical support services for university and personally-owned technology and peripherals. This is a full-time, non-exempt position that reports to the Director of Technical Services.
PRIMARY RESPONSIBILITIES:
This position works as a team member performing assigned tasks and taking proper initiative to resolve the following user issues:
- Installs or removes hardware and/or software, using supplied installation instructions and tools including, where appropriate, handover to the client. Conducts tests, corrects malfunctions, and documents results in accordance with agreed procedures. Reports details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Provides assistance to users in a professional manner following agreed procedures for further help or escalation. Reviews change requests. Maintains accurate records of user requests, contact details and outcomes. Contributes to the development of installation procedures and standards.
- Identifies and resolves issues with applications, following agreed procedures. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.
- Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures.
- Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring protection of assets and components from unauthorized change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of information and undertakes any necessary corrective action under direction.
- Assists in investigation and resolution of network problems. Assists with specified maintenance procedures.
- Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
QUALIFICATIONS
- Experience in installation and maintenance of computers and related equipment (or an aptitude for such work)
- Basic working knowledge of computer operation (OS & hardware)
- Aptitude and willingness to learn thorough diagnostic and repair techniques
- Qualified applicant must be a born-again Christian with a personal commitment to Jesus Christ
- Qualified applicant must agree with and be willing to abide by Cedarville University's doctrinal statement, community covenant, and general workplace standards.
Contact Information:
All official inquiries should be directed to Teresa Day, Director of Staffing Services. Applicants must agree with and be willing to abide by Cedarville University's doctrinal statement, community covenant, and general workplace standards.
This position is subject to the University's verification of credentials and other information required by law and Cedarville University policies, including the completion of a criminal history investigation. This position is located in Cedarville, Ohio. Cedarville University is an Equal Opportunity Employer.
We Offer an Exceptional Employee Experience:
- A commitment to Scripture that informs everything we do – transforming lives through excellent education and equipping students to stand for the Word of God and the Testimony of Jesus Christ. We are a mission-led, Christian institution with numerous opportunities for your growth and contributions.
- An excellent and comprehensive employee benefits program for eligible employees and their families.
- Meaningful Christian community and fellowship among students, faculty, and staff.
- A beautiful, well-maintained campus with modern facilities in the serene, family-oriented town of Cedarville, Ohio.
- Free access to our first-class Athletic and Recreation Facilities.
- Free employee parking.
- Free access to Centennial Library campus resources.
- Campus Bookstore and Campus Dining Hall discounts.
- Opportunities to foster growth through chapel and other university-sponsored events.
- Opportunities to share the gospel worldwide through Global Outreach mission trips.
General inquiries should be directed to Teresa Day, Director of Staffing. This position is subject to the University's verification of credentials and other information required by law and Cedarville University policies, including the successful completion of a criminal history investigation. Applications will be accepted until the position is filled. Cedarville University is an equal opportunity employer.
Job Details
Pay Type: Hourly
Location: Cedarville University, 251 N. Main St., Cedarville, Ohio, United States of America
IT Support Job Roles in Ohio
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Search IT Support Jobs in OhioIT Support Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Ohio?
Large healthcare systems including Cleveland Clinic, OhioHealth, and Nationwide Children's Hospital are among the most active sponsors for IT support roles in Ohio, alongside Ohio State University and other public universities. Major corporations headquartered or with significant operations in Columbus, Cleveland, and Cincinnati, such as Nationwide Insurance and Huntington Bank, also have track records of H-1B visa sponsorship for technical support positions.
Which visa types are most common for IT support roles in Ohio?
The H-1B is the most common visa for IT support professionals in Ohio, though it requires the role to qualify as a specialty occupation, meaning a bachelor's degree in a relevant field like computer science or information systems must be a genuine requirement. Some roles at universities or research institutions may qualify for cap-exempt H-1B filing. Candidates with Canadian or Mexican citizenship may also explore TN visa status under the USMCA for qualifying computer-related positions.
Which cities in Ohio have the most IT support sponsorship jobs?
Columbus concentrates the highest volume of IT support sponsorship activity in Ohio, driven by its dense cluster of financial services firms, insurance companies, and Ohio State University. Cleveland follows closely, anchored by its healthcare and medical research institutions. Cincinnati also sees consistent demand, particularly from consumer goods companies and regional financial services employers. Smaller markets like Dayton have niche opportunities through defense contractors and Wright-Patterson Air Force Base adjacent employers.
How to find it support visa sponsorship jobs in Ohio?
Migrate Mate filters IT support jobs in Ohio specifically by visa sponsorship availability, saving you from manually screening thousands of listings. You can browse verified sponsoring employers across Columbus, Cleveland, and Cincinnati in one place. Because Migrate Mate focuses exclusively on internationally sponsored roles, the results are far more relevant for candidates who need employer-initiated visa support than general job search tools.
Are there state-specific factors IT support candidates should know about Ohio sponsorship hiring?
Ohio's heavy concentration of healthcare employers creates a consistent pipeline for IT support sponsorship, and many of these institutions have dedicated immigration counsel on staff, which can streamline the process. Ohio universities also generate a steady flow of F-1 OPT candidates who transition to H-1B sponsorship, meaning employers in the state are generally familiar with the mechanics. Prevailing wage compliance is determined by the Columbus, Cleveland, or Cincinnati metropolitan area depending on the work location, so the specific city matters for how employers benchmark compensation.
What is the prevailing wage for sponsored it support jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.