Service Advisor Visa Sponsorship Jobs in Tennessee
Service advisor jobs in Tennessee are concentrated in the Nashville, Memphis, and Knoxville metro areas, where large dealership groups like Sonic Automotive and AutoNation operate multiple franchised locations. Tennessee's strong automotive retail sector and growing population support consistent demand for qualified service advisors seeking employer-sponsored visas.
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Get Access To All JobsWe are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails - assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Note: Work From Home opportunity available only to Tennessee residents.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):
- Sunday: 10:00 AM - 7:00 PM
- Monday-Friday: 7:00 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs
We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails - assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Note: Work From Home opportunity available only to Tennessee residents.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):
- Sunday: 10:00 AM - 7:00 PM
- Monday-Friday: 7:00 AM - 8:00 PM
- Saturday: 9:00 AM - 6:00 PM
Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs
Service Advisor Job Roles in Tennessee
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Search Service Advisor Jobs in TennesseeService Advisor Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for service advisors in Tennessee?
Large dealership groups with multiple Tennessee locations, including Sonic Automotive, AutoNation, and regional chains like Gossett Motor Cars in Memphis, are among the employers that have sponsored work visas for skilled automotive service roles. Corporate-owned dealership networks are generally more likely to have HR infrastructure to manage sponsorship than independent single-location dealers.
Which visa types are most common for service advisor roles in Tennessee?
H-1B visa sponsorship for service advisors is uncommon because the role does not consistently meet the specialty occupation requirement of a directly related bachelor's degree. TN visas for Canadian and Mexican nationals and E-3 visas for Australian nationals are similarly limited by occupational classification. Employers occasionally sponsor through EB-3 or other employment-based immigrant visa pathways for experienced candidates, though approval depends on the specific job duties documented by the employer.
Which cities in Tennessee have the most service advisor sponsorship jobs?
Nashville has the highest concentration of dealerships and automotive service centers in Tennessee, followed by Memphis and Knoxville. The Nashville metro's population growth has driven dealership expansion across Williamson and Rutherford counties. Memphis benefits from its position as a regional commercial hub, supporting large franchise dealer operations with higher hiring volume and greater capacity for visa sponsorship processes.
How to find service advisor visa sponsorship jobs in Tennessee?
Migrate Mate filters service advisor job listings specifically to employers that have indicated willingness to sponsor work visas, saving you from manually contacting dealerships that won't consider international candidates. You can narrow results to Tennessee cities, review which employers are actively hiring, and apply directly. This is particularly useful for service advisor roles where sponsorship eligibility varies significantly by dealership size and ownership structure.
Are there any Tennessee-specific considerations for service advisor visa sponsorship?
Tennessee has no state income tax on wages, which affects prevailing wage comparisons used in some visa applications since net compensation differs from states with income tax. The state's large automotive retail presence, anchored partly by Volkswagen's Chattanooga assembly plant creating downstream service demand, means experienced service advisors with OEM certifications from brands like Toyota, Ford, or GM may find stronger sponsorship interest from franchised dealers tied to those brands.
What is the prevailing wage for sponsored service advisor jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.