Service Advisor Visa Sponsorship Jobs in California
California's automotive dealerships, fleet operators, and service networks employ service advisors across Los Angeles, San Diego, San Jose, and Sacramento. Major dealer groups including AutoNation, Sonic Automotive, and Penske Automotive have California locations where sponsorship has occurred. The state's large immigrant workforce and dense dealership concentration make it one of the more active markets for service advisor hiring.
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Get Access To All JobsINTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments.
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills.
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
INTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments.
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills.
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
Service Advisor Job Roles in California
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Search Service Advisor Jobs in CaliforniaService Advisor Jobs in California: Frequently Asked Questions
Which companies sponsor visas for service advisors in California?
Large dealership groups with significant California footprints, including AutoNation, Penske Automotive, Sonic Automotive, and Hendrick Motorsports affiliates, are among the employers that have sponsored work visas for automotive roles. Franchise dealerships representing Toyota, Honda, BMW, and Mercedes-Benz brands are often the most active, given their higher service volume and structured HR departments capable of managing sponsorship.
Which visa types are most common for service advisor roles in California?
The H-1B visa is occasionally used for service advisor roles when employers can demonstrate the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. Some applicants with extraordinary ability may explore O-1 visa pathways. Eligibility depends heavily on how the specific role is defined and documented by the employer.
Which cities in California have the most service advisor sponsorship jobs?
Los Angeles and the broader Southern California region, including Anaheim, Long Beach, and Riverside, have the highest concentration of dealerships and service centers. San Jose and the broader Bay Area support demand from luxury and electric vehicle brands. San Diego and Sacramento also have active markets. Cities with large dealership corridors and high vehicle ownership rates tend to generate the most consistent service advisor hiring activity.
How to find service advisor visa sponsorship jobs in California?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse service advisor openings in California without sorting through roles that don't offer sponsorship. You can narrow results by location within the state. Because sponsorship willingness varies significantly between dealership groups, using a platform built around sponsorship-verified listings saves considerable time compared to general job searches.
Are there any California-specific considerations for service advisor sponsorship candidates?
California's prevailing wage requirements apply to H-1B visa positions, meaning sponsoring employers must pay at least the Department of Labor's prevailing wage for the role in the specific geographic area, which can be higher in metro markets like San Francisco or Los Angeles. California also has strong labor protections that affect employer obligations. Candidates should expect that sponsoring dealerships in high-cost metro areas may have stricter qualification requirements given the cost of sponsorship.
What is the prevailing wage for sponsored service advisor jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.