Service Advisor Visa Sponsorship Jobs in Maryland
Service advisor roles in Maryland are concentrated around the Baltimore metro area, with dealership groups like Sheehy Auto Stores, Ourisman Automotive, and Koons of Silver Spring operating across the state. The I-95 corridor and suburban DC markets drive consistent demand, making Maryland one of the Mid-Atlantic's more active markets for service advisor hiring.
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Get Access To All JobsDrive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Location: 3309 Emmorton Road, Abingdon, MD 21009
What We Offer:
- The base compensation range for this position is $22.55/hr. Actual pay will be based on factors such as applicant experience and geographic location.
- Additional earning potential through monthly performance bonuses, spiffs, and contests!
- Schedule: Full-time, 5 days/week - Sundays off every week, plus one other day off based on business needs.
- Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
- Greet customers, answer calls, and schedule appointments promptly and courteously.
- Review recommended repairs and services with customers to ensure clarity and understanding.
- Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
- Distribute work to shop technicians and track progress to ensure timely, high-quality results.
- Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
- Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
- Other duties as assigned.
What You’ll Bring:
- High School Diploma or equivalent.
- Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
- Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
- ASE Service Advisor Certification a plus, but not required.
- Valid driver’s license.
- Strong communication skills for collaborating with the team.
- Authorized to work in the USA.
- Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category: Car Care
Drive Your Career Forward with AAA Club Alliance!
Are you a customer-focused professional with a passion for the automotive industry? AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians.
In this role, you’ll guide customers through the repair process with confidence and care – ensuring they fully understand their service needs, building trust, and delivering an exceptional customer experience at every step. If you thrive in a fast-paced environment and enjoy helping people, this is your chance to shine with a company that values excellence, teamwork, and your career growth.
Location: 3309 Emmorton Road, Abingdon, MD 21009
What We Offer:
- The base compensation range for this position is $22.55/hr. Actual pay will be based on factors such as applicant experience and geographic location.
- Additional earning potential through monthly performance bonuses, spiffs, and contests!
- Schedule: Full-time, 5 days/week - Sundays off every week, plus one other day off based on business needs.
- Career development opportunities supported by ongoing training and advancement paths within AAA.
Your Impact as an Automotive Service Advisor:
- Greet customers, answer calls, and schedule appointments promptly and courteously.
- Review recommended repairs and services with customers to ensure clarity and understanding.
- Communicate updates if costs, timing, or scope of work change, documenting approvals accurately.
- Distribute work to shop technicians and track progress to ensure timely, high-quality results.
- Coordinate warranty repairs, towing services, shuttles, or rental vehicles as needed.
- Monitor upcoming inspection and maintenance schedules, proactively notifying customers when service is due.
- Other duties as assigned.
What You’ll Bring:
- High School Diploma or equivalent.
- Prior experience in the automotive industry preferred, or at least three years in a fast-paced customer service/sales role with a strong record of success.
- Knowledge of automotive technology and ability to communicate service needs clearly to customers and technicians.
- ASE Service Advisor Certification a plus, but not required.
- Valid driver’s license.
- Strong communication skills for collaborating with the team.
- Authorized to work in the USA.
- Ability to pass pre-employment screenings if offered a position (background check, drug screening).
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category: Car Care
Service Advisor Job Roles in Maryland
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Search Service Advisor Jobs in MarylandService Advisor Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for service advisors in Maryland?
Large dealership groups operating in Maryland, including Sheehy Auto Stores, Ourisman Automotive, and AutoNation-affiliated locations, are among the more likely sponsors given their scale and HR infrastructure. Manufacturer-owned certified service centers attached to brands like Mercedes-Benz and BMW in the Baltimore and DC suburbs also occasionally sponsor for service advisor positions, particularly when filling specialized roles.
Which visa types are most common for service advisor roles in Maryland?
Service advisor roles typically require customer-facing communication skills and often involve technical knowledge of vehicle systems. The H-1B visa is the most commonly used work visa, though it requires the role to qualify as a specialty occupation, which can be harder to establish for service advisor positions than for engineering or IT roles. Candidates with relevant automotive technology degrees may strengthen a specialty occupation argument.
Which cities in Maryland have the most service advisor sponsorship jobs?
Baltimore is the largest market, with a high concentration of franchise dealerships and independent service centers. The DC suburbs, including Rockville, Silver Spring, and Bethesda in Montgomery County, also have strong dealership density given the high-income consumer base. Annapolis and Bowie round out secondary markets worth targeting, particularly for domestic and import brand dealerships along major commuter corridors.
How to find service advisor visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for service advisor roles in Maryland without manually vetting each employer. This is particularly useful in Maryland, where sponsoring employers are spread across Baltimore, Montgomery County, and the DC suburbs. Filtering by role and state on Migrate Mate surfaces active openings from dealership groups and service centers known to work with international candidates.
Are there state-specific considerations for service advisor visa sponsorship in Maryland?
Maryland follows federal prevailing wage requirements for H-1B sponsorship, and employers must file a Labor Condition Application with the Department of Labor before sponsoring. The state's proximity to Washington, DC means some larger dealer groups have dedicated HR teams experienced with sponsorship processes. Maryland does not impose additional state-level requirements beyond federal immigration law, but the competitive DC-area job market means sponsored roles tend to go to candidates with prior dealership or OEM experience.
What is the prevailing wage for sponsored service advisor jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.