Service Advisor Visa Sponsorship Jobs in Minnesota
Service advisor visa sponsorship jobs in Minnesota are concentrated in the Twin Cities metro, where dealership groups like Walser Automotive and Luther Automotive operate large multi-brand service centers. Rochester and Duluth also have active hiring markets. Employers typically sponsor through the H-1B visa or TN visa categories for qualified candidates with automotive service management backgrounds.
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Get Access To All JobsINTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
INTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
Service Advisor Job Roles in Minnesota
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Search Service Advisor Jobs in MinnesotaService Advisor Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for service advisors in Minnesota?
Large dealership groups with multi-location operations in Minnesota, including Walser Automotive Group and Luther Automotive, have the infrastructure to support visa sponsorship. Franchise dealerships representing Toyota, Ford, and GM brands in the Twin Cities metro are the most active hirers. Standalone independent service centers rarely sponsor due to the administrative and financial requirements involved.
Which visa types are most common for service advisor roles in Minnesota?
The H-1B is the most commonly used visa for service advisor roles when the position qualifies as a specialty occupation, typically requiring a degree in automotive technology, business, or a related field. Canadian and Mexican nationals may qualify under the TN visa category. Some employers also consider the E-3 visa for Australian citizens. Eligibility depends heavily on how the employer defines the role's educational requirements.
Which cities in Minnesota have the most service advisor sponsorship jobs?
The Minneapolis-Saint Paul metro area accounts for the majority of service advisor sponsorship opportunities in Minnesota, given its concentration of large franchise dealerships and fleet service operations. Rochester sees demand tied to its healthcare and corporate sectors generating fleet vehicle service needs. Duluth has a smaller but active market connected to regional transportation and dealership networks.
How to find service advisor visa sponsorship jobs in Minnesota?
Migrate Mate is the most direct way to find service advisor visa sponsorship jobs in Minnesota, with listings filtered specifically for employers open to sponsoring work visas. Rather than sorting through general job boards that rarely flag sponsorship availability, Migrate Mate surfaces roles where employers have indicated willingness to sponsor, saving significant time for international candidates targeting Minnesota dealerships and service centers.
Are there state-specific considerations for service advisors seeking sponsorship in Minnesota?
Minnesota's prevailing wage requirements under the H-1B program are set at the DOL-determined rate for the Minneapolis-Saint Paul-Bloomington metropolitan statistical area, which tends to reflect the region's relatively higher cost of living compared to rural Minnesota markets. Automotive service advisor roles at large dealership groups are more likely to meet specialty occupation standards than those at smaller independent shops, making employer selection an important factor.
What is the prevailing wage for sponsored service advisor jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.