Service Advisor Visa Sponsorship Jobs in Indiana
Indiana's automotive and manufacturing sectors drive steady demand for service advisors, with major dealership groups and OEM-affiliated service centers concentrated in Indianapolis, Fort Wayne, and Elkhart. Employers like AutoNation, Penske Automotive, and regional dealerships have sponsored workers through employment-based visas for customer-facing technical service roles.
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ABOUT ASBURY
Kahlo CJDR is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Service Advisor Job Roles in Indiana
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Search Service Advisor Jobs in IndianaService Advisor Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for service advisors in Indiana?
Large dealership groups operating in Indiana, including AutoNation, Penske Automotive, and Hendrick Automotive, have histories of employment-based visa sponsorship for qualified candidates. OEM-affiliated service centers tied to manufacturers with a presence in the state, such as Subaru of Indiana Automotive in Lafayette, are also worth researching. Sponsorship decisions vary by location, role, and candidate qualifications.
Which visa types are most common for service advisor roles in Indiana?
H-1B visa is the most common visa for service advisors who hold a bachelor's degree in a relevant field like business, automotive technology management, or engineering, provided the role meets specialty occupation criteria. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. Some candidates also enter through L-1 visa transfers within multinational dealership or automotive groups.
Which cities in Indiana have the most service advisor sponsorship jobs?
Indianapolis has the highest concentration of dealerships and automotive service centers in Indiana, making it the most active market for service advisor roles. Fort Wayne and Evansville also have meaningful dealership clusters. Elkhart, as a hub for the RV and specialty vehicle industry, occasionally generates service advisor openings tied to those manufacturers and their authorized service networks.
How to find service advisor visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Indiana-based service advisor roles where employers are open to sponsoring international candidates. Rather than sorting through general job boards, you can search by role and state to surface relevant openings. Creating a profile on Migrate Mate also helps match your qualifications to employers actively hiring for sponsored positions in Indiana.
Are there state-specific considerations for service advisor visa sponsorship in Indiana?
Indiana's strong automotive manufacturing presence, anchored by facilities from Subaru, Honda, and several major suppliers, creates a pipeline of technically oriented service roles that can support specialty occupation arguments for H-1B petitions. Employers must pay the prevailing wage for the Indianapolis or relevant metro area as determined by Department of Labor data. Candidates with formal training in automotive service management or related fields are better positioned for sponsorship.
What is the prevailing wage for sponsored service advisor jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.