Technical Support Technician Visa Sponsorship Jobs in Tennessee
Technical support technician visa sponsorship jobs in Tennessee are concentrated in Nashville, Memphis, and Knoxville, where companies like HCA Healthcare, FedEx, and Vanderbilt University Medical Center maintain large IT operations. Tennessee's growing technology and healthcare sectors drive consistent demand for qualified support technicians seeking H-1B visa and other employer-sponsored work visas.
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Get Access To All JobsJOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The IT Technician 2 provides quality customer service to UT Health Sciences students, faculty, and staff who need technical assistance. This position repairs UT Health Sciences computer equipment via phone, web portal, or walk-in to the Service Desk call Center.
- Provides both 1st and 2nd tier problem solving technical support via phone, email, or walk-in to all UT Health Sciences students, faculty, and staff.
- Utilizes remote access software to resolve incidents, install software and update workstations for users in all locations including internationally as well as home on personal equipment.
- Documents all technical problems and assigns 3rd tier workflow in ticketing system.
- Configures computing devices and installs software brought to the Service Desk.
- Repairs and maintains student print kiosks located in various buildings all over the UT Health Sciences campus.
- Runs computer remediations and malware cleanup at the request of the Cybersecurity department.
- Tests and evaluates software applications as well as new hardware before production release.
- Collates information and submits service requests for account management tasks, cloud-based service access and equipment moves and setups across the UT Health Sciences.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS:
EDUCATION: Associate’s Degree. (TRANSCRIPT REQUIRED)
EXPERIENCE: One (1) year of related work experience; OR Bachelor’s Degree in lieu of one experience; OR a combination of education and experience to equal three (3) years. (Associates Degree in Information Technology and one (1) year of job-related experience or job-related certificates are acceptable/preferred).
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of Microsoft operating systems, Microsoft Office products, and Macintosh operating systems.
- Excellent organizational and communication skills to communicate solutions to a variety of computer problems.
COMPENSATION
- Market Range: 07
- Hiring Salary: $20.65/Hourly
JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: The IT Technician 2 provides quality customer service to UT Health Sciences students, faculty, and staff who need technical assistance. This position repairs UT Health Sciences computer equipment via phone, web portal, or walk-in to the Service Desk call Center.
- Provides both 1st and 2nd tier problem solving technical support via phone, email, or walk-in to all UT Health Sciences students, faculty, and staff.
- Utilizes remote access software to resolve incidents, install software and update workstations for users in all locations including internationally as well as home on personal equipment.
- Documents all technical problems and assigns 3rd tier workflow in ticketing system.
- Configures computing devices and installs software brought to the Service Desk.
- Repairs and maintains student print kiosks located in various buildings all over the UT Health Sciences campus.
- Runs computer remediations and malware cleanup at the request of the Cybersecurity department.
- Tests and evaluates software applications as well as new hardware before production release.
- Collates information and submits service requests for account management tasks, cloud-based service access and equipment moves and setups across the UT Health Sciences.
- Performs other related duties as assigned.
MINIMUM REQUIREMENTS:
EDUCATION: Associate’s Degree. (TRANSCRIPT REQUIRED)
EXPERIENCE: One (1) year of related work experience; OR Bachelor’s Degree in lieu of one experience; OR a combination of education and experience to equal three (3) years. (Associates Degree in Information Technology and one (1) year of job-related experience or job-related certificates are acceptable/preferred).
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of Microsoft operating systems, Microsoft Office products, and Macintosh operating systems.
- Excellent organizational and communication skills to communicate solutions to a variety of computer problems.
COMPENSATION
- Market Range: 07
- Hiring Salary: $20.65/Hourly
Technical Support Technician Job Roles in Tennessee
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Search Technical Support Technician Jobs in TennesseeTechnical Support Technician Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for technical support technicians in Tennessee?
Tennessee employers with documented H-1B sponsorship activity in technical support roles include HCA Healthcare, FedEx, Vanderbilt University, the University of Tennessee system, and Oak Ridge National Laboratory. Nashville-based technology firms and managed service providers also file sponsorships, particularly for roles supporting enterprise software environments. Sponsorship patterns vary by employer size, budget cycle, and the technical specialization required for the position.
Which visa types are most common for technical support technician roles in Tennessee?
The H-1B is the most common visa category for technical support technicians in Tennessee, provided the role qualifies as a specialty occupation requiring a bachelor's degree or higher in a specific technical field. Some positions at universities or research institutions like Oak Ridge National Laboratory may be filled through J-1 visa or TN visas depending on the applicant's nationality and the employer's preferred pathway. Each classification has distinct employer obligations.
Which cities in Tennessee have the most technical support technician sponsorship jobs?
Nashville leads Tennessee for technical support technician sponsorship activity, driven by its healthcare IT, finance, and corporate headquarters concentration. Memphis is a secondary hub, anchored by FedEx's large technology operations and regional logistics companies. Knoxville and Oak Ridge support sponsorship opportunities through the University of Tennessee and federal research facilities. Smaller markets like Chattanooga are growing but have fewer sponsoring employers overall.
How to find technical support technician visa sponsorship jobs in Tennessee?
Migrate Mate is built specifically for international job seekers and filters technical support technician roles in Tennessee by visa sponsorship availability, so you're not sorting through postings that won't support work authorization. Searching by state and role on Migrate Mate surfaces employers with active sponsorship histories in Tennessee's healthcare, logistics, and technology sectors, saving significant time compared to general job searches.
Are there state-specific factors that affect visa sponsorship for technical support technicians in Tennessee?
Tennessee has no state income tax on wages, which affects prevailing wage calculations that employers must certify when filing Labor Condition Applications for H-1B petitions. The DOL sets prevailing wages by metropolitan area, so Nashville, Memphis, and Knoxville each carry different wage floors for the same role. Tennessee's concentration of healthcare IT employers also means many technical support positions are tied to regulated systems, which can influence the specialty occupation determination USCIS applies to these roles.
What is the prevailing wage for sponsored technical support technician jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.