Technical Support Technician Visa Sponsorship Jobs in Virginia
Virginia's technical support technician jobs are concentrated around Northern Virginia's federal contracting corridor, with major employers like Leidos, Booz Allen Hamilton, SAIC, and Perspecta regularly hiring internationally. The D.C. metro tech cluster, alongside growing hubs in Richmond and Virginia Beach, makes the state one of the more active markets for visa sponsorship in this role.
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Get Access To All JobsINTRODUCTION
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
ROLE AND RESPONSIBILITIES
The IT Technician role will be responsible for supplying, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will also ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling associates and vendors for success.
Responsibilities
- Provides technical support on all computer systems in the hotel. Installs computer hardware and software, maintaining the latest version of service packs.
- Ensure proper operation of IT equipment while troubleshooting hardware or software issues.
- Ensure that IT systems and controls are in place to comply with corporate policy and procedures to maintain compliance with PCI standards and other Corporate IT standards.
- Remains abreast of changes in user, system software, and hardware requirements.
- Troubleshoot network and system problems; Diagnose system problems, recommend, and implement solutions or draw upon other resources and/or vendors to resolve.
- Provide onsite assistance with company-issued phones and liaison between Telecom Providers ensuring all phones are issued by company policy.
- Troubleshoot basic telecommunications issues throughout the hotel, including guest rooms, and assist with telephone moves and changes.
- Complete work assigned by the Omni Hotels & Resorts Service Desk on time; prioritize and escalate issues as needed.
- Research and recommend innovatively, and where possible automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale.
Operations and Support
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
- Reviewing system and application logs and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
- Perform regular file archival and purge, as necessary.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Maintenance
- Apply OS patches and upgrades regularly and upgrade administrative tools and utilities.
- Configure / add new services, as necessary.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Configure CPU, memory, and disk partitions as required.
BASIC QUALIFICATIONS
- Previous hospitality, healthcare, or retail experience is preferred.
- Bachelor’s Degree in Computer Science OR minimum of 3 years of relevant IT experience.
- Preferred Experience: Opera PMS | Micros POS | Networking | Microsoft O365.
- Knowledge in hardware troubleshooting, software installation, telephone, and voicemail system installation.
- Good verbal/written communication skills.
- Attention to detail and excellent organizational skills.
- This role may require coverage on one or both weekend days based on business needs, with corresponding days off scheduled during the workweek.
- Responsibilities will require being on call and, at times, working off-hours due to critical system outages, upgrades, etc. More specifically, nights/holidays may be required based on the needs of the hotel/business.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
INTRODUCTION
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
ROLE AND RESPONSIBILITIES
The IT Technician role will be responsible for supplying, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. They will also ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling associates and vendors for success.
Responsibilities
- Provides technical support on all computer systems in the hotel. Installs computer hardware and software, maintaining the latest version of service packs.
- Ensure proper operation of IT equipment while troubleshooting hardware or software issues.
- Ensure that IT systems and controls are in place to comply with corporate policy and procedures to maintain compliance with PCI standards and other Corporate IT standards.
- Remains abreast of changes in user, system software, and hardware requirements.
- Troubleshoot network and system problems; Diagnose system problems, recommend, and implement solutions or draw upon other resources and/or vendors to resolve.
- Provide onsite assistance with company-issued phones and liaison between Telecom Providers ensuring all phones are issued by company policy.
- Troubleshoot basic telecommunications issues throughout the hotel, including guest rooms, and assist with telephone moves and changes.
- Complete work assigned by the Omni Hotels & Resorts Service Desk on time; prioritize and escalate issues as needed.
- Research and recommend innovatively, and where possible automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale.
Operations and Support
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes.
- Reviewing system and application logs and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media.
- Perform regular file archival and purge, as necessary.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Maintenance
- Apply OS patches and upgrades regularly and upgrade administrative tools and utilities.
- Configure / add new services, as necessary.
- Maintain operational, configuration, or other procedures.
- Perform periodic performance reporting to support capacity planning.
- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Configure CPU, memory, and disk partitions as required.
BASIC QUALIFICATIONS
- Previous hospitality, healthcare, or retail experience is preferred.
- Bachelor’s Degree in Computer Science OR minimum of 3 years of relevant IT experience.
- Preferred Experience: Opera PMS | Micros POS | Networking | Microsoft O365.
- Knowledge in hardware troubleshooting, software installation, telephone, and voicemail system installation.
- Good verbal/written communication skills.
- Attention to detail and excellent organizational skills.
- This role may require coverage on one or both weekend days based on business needs, with corresponding days off scheduled during the workweek.
- Responsibilities will require being on call and, at times, working off-hours due to critical system outages, upgrades, etc. More specifically, nights/holidays may be required based on the needs of the hotel/business.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Technical Support Technician Job Roles in Virginia
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Search Technical Support Technician Jobs in VirginiaTechnical Support Technician Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for technical support technicians in Virginia?
Federal IT contractors dominate visa sponsorship for technical support technicians in Virginia. Leidos, Booz Allen Hamilton, SAIC, Perspecta, and ManTech are among the most consistent H-1B visa filers in the state for this role. Large technology firms with Northern Virginia offices, including Amazon Web Services and Microsoft, also appear in Department of Labor disclosure data for technical support positions.
Which visa types are most common for technical support technician roles in Virginia?
The H-1B is the most common visa category for technical support technicians in Virginia, particularly at federal IT contractors and enterprise technology firms. For the role to qualify, the employer must establish it as a specialty occupation requiring at least a bachelor's degree in a directly related field, such as computer science or information systems. TN visa status can apply to Canadian and Mexican nationals in qualifying technical roles.
Which cities in Virginia have the most technical support technician sponsorship jobs?
Northern Virginia, specifically Reston, McLean, Herndon, and Arlington, accounts for the largest share of technical support technician sponsorship activity in the state due to its concentration of federal contractors and cloud infrastructure companies. Richmond is a secondary market with healthcare IT and financial services employers. Virginia Beach and the Hampton Roads area have defense and government technology employers that occasionally sponsor for these roles.
How to find technical support technician visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it easier to find technical support technician roles in Virginia without sifting through positions that don't support work authorization. The platform aggregates openings from federal contractors and enterprise tech employers across Northern Virginia, Richmond, and other state markets. Filtering by role and state on Migrate Mate surfaces the most relevant current openings.
Are there any Virginia-specific considerations for technical support technicians seeking visa sponsorship?
Many technical support technician roles in Northern Virginia support federal government contracts, which can introduce security clearance requirements. Clearance eligibility is generally limited to U.S. citizens or lawful permanent residents, so international candidates on H-1B or other nonimmigrant visas may face restrictions on certain contract-specific positions. Focusing on commercial technology employers or unclassified government IT projects typically offers more options for sponsored candidates in Virginia.
What is the prevailing wage for sponsored technical support technician jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.