Software Manager Visa Sponsorship Jobs in Washington
Software manager visa sponsorship jobs in Washington are concentrated in the Seattle metro, home to Amazon, Microsoft, Google, and a dense cluster of mid-size tech companies in Bellevue and Redmond. The state's established tech sector and active H-1B visa filing history make it one of the more active markets for international software engineering leaders seeking sponsorship.
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We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO
We didn’t make Amazon a trillion-dollar company, our customers did, and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Customer Experience Improvement (CXI) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. CXI engineers solve complex problems and build scalable, robust solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues and identify critical customer experience improvement opportunities. This role will leverage latest technologies and Agentic AI solutions to autonomously eliminate defects at scale to improve customer experience.
Key job responsibilities
- Lead a team of SDEs that create and own scalable solutions that empower Amazon to deliver a defect-free experience for customers.
- Grow existing talent and hire new talent to quickly scale the platform to accelerate defect elimination across Amazon.
- Tackle complex technical challenges, create innovative solutions with direct impact on customer trust, and work on systems critical to Amazon's operational excellence.
About the team
ARCADE (Automated Root Causing, Attribution and Defect Elimination) is the Defect Elimination system within CXI Tech, manifesting Amazon's commitment to preventing customers from receiving defective products that degrade their experience. ARCADE leverages AI to transform how we detect repeat negative customer experiences and eliminate the underlying upstream defects at scale. The CXI Tech team re-imagines how we leverage customer interactions and feedback — through modular capabilities spanning Detection, Triage, Root Cause, Attribution, and Resolution — to enable more reliable and faster defect elimination that drives customer experience improvements throughout the consumer business. The system combines associate-driven signals (empowering front-line CSAs to flag product problems) with statistical and machine learning-based automated detection, intelligent prioritization, and increasingly autonomous investigation through our agentic ecosystem. ARCADE serves multiple tenants including Andon Cords (high-severity defects) and customer service quality, providing a unified, scalable approach to defect elimination across Amazon.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
- 5+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $184,900.00 - $250,200.00 USD annually
DESCRIPTION
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO
We didn’t make Amazon a trillion-dollar company, our customers did, and we want to ensure that our customers always have a positive experience that keeps them coming back to Amazon. To help achieve this, the Customer Experience Improvement (CXI) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining customer trust by building products that offer appropriate resolutions to resolve issues faced by our customers. CXI engineers solve complex problems and build scalable, robust solutions to help our customers navigate through issues and eliminate systemic defects to prevent future issues and identify critical customer experience improvement opportunities. This role will leverage latest technologies and Agentic AI solutions to autonomously eliminate defects at scale to improve customer experience.
Key job responsibilities
- Lead a team of SDEs that create and own scalable solutions that empower Amazon to deliver a defect-free experience for customers.
- Grow existing talent and hire new talent to quickly scale the platform to accelerate defect elimination across Amazon.
- Tackle complex technical challenges, create innovative solutions with direct impact on customer trust, and work on systems critical to Amazon's operational excellence.
About the team
ARCADE (Automated Root Causing, Attribution and Defect Elimination) is the Defect Elimination system within CXI Tech, manifesting Amazon's commitment to preventing customers from receiving defective products that degrade their experience. ARCADE leverages AI to transform how we detect repeat negative customer experiences and eliminate the underlying upstream defects at scale. The CXI Tech team re-imagines how we leverage customer interactions and feedback — through modular capabilities spanning Detection, Triage, Root Cause, Attribution, and Resolution — to enable more reliable and faster defect elimination that drives customer experience improvements throughout the consumer business. The system combines associate-driven signals (empowering front-line CSAs to flag product problems) with statistical and machine learning-based automated detection, intelligent prioritization, and increasingly autonomous investigation through our agentic ecosystem. ARCADE serves multiple tenants including Andon Cords (high-severity defects) and customer service quality, providing a unified, scalable approach to defect elimination across Amazon.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
- 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
- 5+ years of Software Engineer, Software Developer, or related occupational experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle
COMPENSATION
- Salary Range: $184,900.00 - $250,200.00 USD annually
Software Manager Job Roles in Washington
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Search Software Manager Jobs in WashingtonSoftware Manager Jobs in Washington: Frequently Asked Questions
Which companies in Washington sponsor visas for software managers?
Amazon and Microsoft are the most active H-1B sponsors for software manager roles in Washington, with consistent LCA filings across their Bellevue, Redmond, and Seattle offices. Google, Tableau, Expedia, and Zillow also file regularly for engineering management positions. Mid-size companies in the Seattle tech corridor, including cloud infrastructure and SaaS firms, have established sponsorship programs for experienced software managers.
What visa types realistically apply to software manager roles in Washington?
Software manager roles in Washington qualify as specialty occupations requiring at least a bachelor's degree in computer science, software engineering, or a related field. H-1B is the primary work visa, subject to an annual cap and selection process. Australian nationals may qualify for the E-3 visa. Chilean nationals may qualify for H-1B1 visa and Singapore nationals for H-1B1 as well. F-1 OPT and STEM OPT can bridge employment while an employer pursues sponsorship. For long-term residence, most sponsors pursue EB-2 or EB-3 green cards through PERM labor certification.
How to find software manager visa sponsorship jobs in Washington?
Migrate Mate lists Washington employers with verified H-1B and other visa LCA sponsorship history, searchable by role and city, so you can focus on companies already filing for software manager positions in Seattle, Bellevue, and Redmond rather than applying broadly. Because sponsorship history is a meaningful signal of employer willingness to repeat the process, filtering to verified sponsors saves significant time.
Which cities in Washington have the most software manager sponsorship jobs?
Seattle accounts for the largest share of software manager sponsorship activity in Washington, driven by the density of major tech employers and startups in the South Lake Union and Capitol Hill corridors. Bellevue and Redmond follow closely, anchored by Microsoft's main campus and Amazon's growing Eastside presence. Kirkland and Bothell also have active hiring from mid-size tech firms with established sponsorship programs.
Are there any Washington-specific factors that affect software manager sponsorship?
Washington has no state income tax, which affects compensation benchmarking that employers use when filing LCAs for software manager roles. The University of Washington in Seattle feeds a strong graduate pipeline that many local employers draw from, and some companies with long OPT hiring histories are more practiced at navigating the H-1B process. Washington's tech sector concentration means that software manager roles here are more likely to meet specialty occupation requirements than in more generalist markets.
What is the prevailing wage for sponsored software manager jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.