Customer Success Manager Visa Sponsorship Jobs in Wisconsin

ANDERSEN CORPORATION SUMMARY:

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.

Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.

Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION:

SUMMARY

Responsible for the management, deployment, and performance of account managers in Area. Provide clear, actionable expectations and direction to the team to influence behavior and win business for Andersen. Model and coach selling the Andersen Way to develop account managers’ selling skills and professional development capabilities to realize their full potential to grow their career at Andersen.

Develop holistic growth strategy for Area in collaboration with regional leader, Audience leaders, marketing, Channel team, and other relationships within Area to drive incremental growth. Deliver world class experience and high customer lifetime value relationships through team selling.

This leader must navigate and implement the national/ regional strategies set from multiple audience/channel/key account plans to their local level for a diverse team of roles/skills to execute.

Territory: Twin Cities Metro

PRIMARY RESPONSIBILITIES:

• Coach direct reports to align performance expectations and organizational goals through scheduled 1:1s, in-person territory visits, weekly team meetings and more. Ensure they understand their potential and readiness for future roles. Coaches pipeline management using CRM and technology to effectively interpret data for decision-making. Understands the importance of repeatable processes and drives adoption of CRM and technology. Champions Consultative Selling.
• Promote and lead change initiatives by inspiring teams to move forward together and aligning direct reports to a shared mission of achieving business results. Anticipate any potential sources of resistance to change and articulate why change is necessary to gain buy-in.
• Balance and mitigate with customer/channel/enterprise/audience conflict, maintaining a clear vision for the greater good of the company and preserve the customer experience.
• Synthesize and leverage data to develop holistic responsive Market Area Plan and growth strategy with channel and audience leaders to drive incremental growth. Execute strategies and programs to deliver world class customer experience.
• Foster collaboration between other functional leaders and stakeholders working to support the Area and drive effective business decisions to grow the business.
• Responsible for ensuring alignment and focus within their teams when there is potential for conflicting priorities. Ensuring plans and their execution is not accomplished in isolation from the broader business.

LEADERSHIP AND DIRECTION OF OTHERS:

Leading Change – this role will drive change and support adoption of organizational initiatives and champion the go to market strategy and execution.

This position manages, develops, and coaches a variety of sales and related functions directly and indirectly. Methods to manage, develop, and coach include regularly scheduled 1:1’s, team meetings (in-person and virtual), informal meetings, phone calls, email, and more. An individual in this position is expected to provide clear, direct, actionable performance feedback that is timely and based on behaviors/actions. Additionally, this position needs to draw out direct reports’ career aspirations and provide stretch assignments to prepare direct reports for their desired career path at Andersen. This position is also expected to influence and manage key channel and trade relationships.

QUALIFICATIONS AND SKILLS:

• Bachelor's degree in business, marketing, or related field and/or 5 years equivalent experience in sales (overall).
• Demonstrated ability to coach and manage geographically dispersed team to sales process and manage pipeline leveraging business insights and CRM.
• Demonstrated channel and/or audience experience preferred.
• Demonstrated understanding sales cycles for different audiences and impact to pipeline and planning preferred.
• Strong knowledge of general business practices, including basic sales and marketing principles as well as commercial and channel sales practices.
• Strong ability to train in selling, customer and market insight, product knowledge skills, and to motivate professional staff to exceptional levels of business performance.
• Excellent communication and collaborative skills with the ability to engage in-person and online including large and small group presentations.
• Demonstrated ability to analyze complex business concepts, identify problems see opportunities, develop creative solutions, and develop strategy and create a plan of specific measurable objectives, timetables, specify resources needed, tactics, and accountabilities.
• Ability to navigate business to develop tactics to build long-term strategic focus in consideration of industry trends and business management practices.
• Strong understanding of the importance of building healthy team culture and creating an “all together” mindset leveraging strengths of others.
• Proven customer facing experience (sales, customer experience and marketing).
• Excellent CRM, data analysis, pipeline management & forecast planning.

CORE COMPETENCIES

• Strategy & Execution
• Pipeline & Forecast Management
• Business Acumen
• Coaching & Development
• Team Management
• Change Leadership

Other requirements:

• This position requires substantial nation-wide travel.
• The role holder will be required to reside within the Area.
• This leader reports to the AW Regional Leader.
• Reporting to this leader: Account Managers (channel and audience) with matrixed THD and Inside Sales.

PAY RANGE:

$104,872.00 - $207,705.00

CULTURE AND BENEFITS:

At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well-being, growth, and future. Our benefits include:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing*
• Medical, Dental and Vision Coverage*
• Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave*
• Career Growth Planning & Nationwide Career Opportunities

For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.