Customer Success Manager Visa Sponsorship Jobs in Minnesota
Minnesota's customer success manager market is anchored by enterprise software and medtech companies like Optum, Jamf, and Entrust, alongside a growing SaaS ecosystem in the Twin Cities. Minneapolis and St. Paul host the majority of sponsorship-eligible roles, with Jamf's Minneapolisheadquarters and UnitedHealth Group's suburban campuses drawing international CSM talent regularly.
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We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
CX Customer Success Manager - Midwest
What you'll do:
As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering CX solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions.
- Build deep executive relationships and earn trusted advisor status with customers
- Identify new opportunities for customers to leverage new or expanded SAP solutions
- Mitigate churn and manage renewals of SAP solutions/services
- Identify sales leads and support sales in expansion and upsell efforts
- Manage through crisis and de-escalate customer situations
- Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions
What you bring:
- Strong executive presence and relationship building skills
- Deep knowledge of business models, strategies, and line of business processes
- Proven ability to handle difficult customer situations and discuss complex issues with customer executives
- Experience with cloud software solutions and delivery models
- Expert level buying center/Lines of Business domain expertise
- Ability to apply risk-mitigation strategies to customer situations
- Knowledge of SAP solutions portfolio and the business processes they enable, including commerce, sales, service and marketing
- Some technical understanding for assigned solution area to address technical issues with customers
- Bachelor's degree or equivalent required
- Experience in business software
- Knowledge of SAAS and IAAS processes
- Strong program/project management and governance skills
- Expert commercial/deal support skills
- Relationship-driven mindset with excellent verbal and non-verbal communication skills
- Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
Meet your team:
You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 121,000 - 261,800. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 451945 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
CX Customer Success Manager - Midwest
What you'll do:
As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering CX solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions.
- Build deep executive relationships and earn trusted advisor status with customers
- Identify new opportunities for customers to leverage new or expanded SAP solutions
- Mitigate churn and manage renewals of SAP solutions/services
- Identify sales leads and support sales in expansion and upsell efforts
- Manage through crisis and de-escalate customer situations
- Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions
What you bring:
- Strong executive presence and relationship building skills
- Deep knowledge of business models, strategies, and line of business processes
- Proven ability to handle difficult customer situations and discuss complex issues with customer executives
- Experience with cloud software solutions and delivery models
- Expert level buying center/Lines of Business domain expertise
- Ability to apply risk-mitigation strategies to customer situations
- Knowledge of SAP solutions portfolio and the business processes they enable, including commerce, sales, service and marketing
- Some technical understanding for assigned solution area to address technical issues with customers
- Bachelor's degree or equivalent required
- Experience in business software
- Knowledge of SAAS and IAAS processes
- Strong program/project management and governance skills
- Expert commercial/deal support skills
- Relationship-driven mindset with excellent verbal and non-verbal communication skills
- Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
Meet your team:
You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 121,000 - 261,800. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 451945 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Customer Success Manager Job Roles in Minnesota
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Search Customer Success Manager Jobs in MinnesotaCustomer Success Manager Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Minnesota?
Enterprise technology and healthcare IT companies are the most active sponsors in Minnesota. Jamf, Optum (a UnitedHealth Group subsidiary), Entrust, and Calabrio have all filed Labor Condition Applications for customer success and client-facing roles. Larger organizations with dedicated immigration programs are generally more willing to sponsor than early-stage startups, though several Series B and later SaaS companies in the Twin Cities have sponsored H-1B workers in CSM positions.
Which visa types are most common for customer success manager roles in Minnesota?
The H-1B is the most common visa for customer success managers in Minnesota, provided the role requires a bachelor's degree in a specific field such as computer science, business, or information systems. Candidates already holding TN status (Canadian and Mexican nationals) or L-1 transfers within multinational firms also appear in Minnesota CSM hiring. The role must qualify as a specialty occupation, so positions requiring any unrelated degree may face USCIS scrutiny.
Which cities in Minnesota have the most customer success manager sponsorship jobs?
Minneapolis and its suburbs, particularly Eden Prairie, Minnetonka, and Plymouth, concentrate the large majority of customer success manager sponsorship opportunities in Minnesota. St. Paul has a smaller but active presence, driven by financial services and government-adjacent technology firms. Rochester sees occasional CSM openings tied to healthcare technology companies serving Mayo Clinic and its surrounding provider network.
How to find customer success manager visa sponsorship jobs in Minnesota?
Migrate Mate lists customer success manager roles in Minnesota that are filtered specifically for visa sponsorship eligibility, saving you the time of screening out employers unlikely to sponsor. You can search by role type and state to see active openings from companies with documented H-1B or other sponsorship histories. Because CSM roles in Minnesota are concentrated in software and healthcare IT, filtering by those industries on Migrate Mate helps narrow results quickly.
Are there any Minnesota-specific factors that affect visa sponsorship for customer success managers?
Minnesota's prevailing wage determinations for customer success roles are set at the county level by the Department of Labor and tend to reflect the Twin Cities metro market, which means employers in Minneapolis-area counties must meet a relatively competitive wage floor in LCA filings. The University of Minnesota and several private colleges also produce a steady pipeline of international graduates who transition into CSM roles on OPT before seeking H-1B sponsorship from Minnesota-based employers.
What is the prevailing wage for sponsored customer success manager jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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